MIS Chapter 2: Practice Test – Flashcards
Unlock all answers in this set
Unlock answersquestion
A ________ is a perceived difference between what is and what ought to be.
answer
problem
question
The most popular version-control application for general business use is ________.
answer
Microsoft SharePoint
question
Which of the following is NOT one of the categories of content-management control?
answer
third-party control
question
Systems that track changes to documents and provide features and functions to accommodate concurrent work are said to provide ________ management.
answer
version
question
A(n) ________ is a shared knowledge base in which the content is managed by the users.
answer
wiki
question
What communication methods is most likely to be disorganised and disconnected?
answer
emails
question
Which of the following statements describes one reason why discussion forums are better than emails in asynchronous communication?
answer
It is harder for the discussion to get off track.
question
In the planning phase, the 'evaluate alternatives' task cannot begin until the completion of the 'create alternative list' task. This is referred to as the ________ between them.
answer
task dependency
question
Matty sends out an email to all team members at the same time with attachments to be reviewed and commented on. This is an example of ________ workflow.
answer
parallel
question
A standardised process for allocating laptop computers to employees is an example of a(n) ________ decision.
answer
structured
question
Arthur's discussion group meets every Wednesday at 4 p.m. This is an example of ________ communication.
answer
synchronous
question
Which of the following is NOT part of the definition of collaboration?
answer
diverging goals
question
Which of the following statements is false regarding sharing of content without control?
answer
Storing documents on servers makes it impossible for team members to interfere with one another's work.
question
A(n) ________ is a process or procedure by which content is created, edited, used and disposed.
answer
workflow
question
________ workflow is when activities occur simultaneously.
answer
Parallel
question
Which of the following statements is true regarding collaborative systems?
answer
Information systems play a key role in enforcing permissions for content management.
question
'Who is on the team?' is a decision made at the ________ phase of a project.
answer
starting
question
Employees of multinational organisations who work in different time zones will likely find ________ communication to be more effective.
answer
asynchronous
question
________ decisions concern the allocation and utilisation of resources.
answer
Managerial
question
Which of the following is an asynchronous communication technology that helps easily determine who has not yet responded to a request?
answer
surveys
question
Which of the following is the most primitive way to share content?
answer
email
question
Determining the best mix of products to sell in the European market is an example of a(n) ________ decision.
answer
unstructured
question
________ is a popular commercial webinar product used in virtual sales presentations.
answer
WebEx
question
Which of the following is NOT one of the 12 most important characteristics of an effective collaborator?
answer
is well organised
question
________ workflow is when activities occur one after another.
answer
Sequential
question
________ decisions are broad in scope and concern long-term organisational issues.
answer
Strategic
question
The simplest version management systems are ________.
answer
wikis
question
When multiple users are contributing and changing documents, schedules, task lists, assignments and so forth, one user's work might interfere with that of another. Also, it is important to know who made what changes, when and why. Which aspect of collaboration is being discussed here?
answer
content management
question
________ systems track changes but do not control them.
answer
Version-management
question
Owing to operational restrictions, Kate has to organise an asynchronous communication involving her team members. Which of the following could she use?
answer
email
question
________ hardware consists of computers that are installed and operated by IT professionals and support the collaboration system.
answer
Server
question
One of the procedures of a collaboration project is task-status reporting. Task-status reporting is done in the ________ phase of the project.
answer
doing
question
iPhones and Blackberries are examples of the ________ hardware component of collaboration information systems.
answer
client
question
With version-control systems, shared documents are placed into shared directories, sometimes called ________.
answer
libraries
question
Which of the following statements describes the most significant disadvantage to using asynchronous email communication?
answer
There is too much freedom.
question
Neville is the operations manager at Access Software Ltd. As the company opens its third unit on the university campus, he decides to implement a collaborative system supporting wikis and blogs. Which of the following should he choose?
answer
Microsoft SharePoint
question
Version-management systems ________.
answer
improve the tracking of shared content
question
A critical aspect of content management is the authority to manage data. Some are allowed to create, edit and delete content, others are restricted to edit, and still others are restricted to a read-only status. This is managed through ________.
answer
permissions
question
Isabel, the human resources manager, and two of her executives are discussing a candidate's application. They examine his qualifications and experience. Isabel also tries to gauge the candidate's cultural 'fit' in their team before deciding to take the person on. This is an example of ________ decision-making.
answer
unstructured
question
Employees of multinational organisations who work in different time zones will likely find ________ communication to be more effective.
answer
asynchronous
question
Which of the following is an asynchronous communication technology that helps easily determine who has not yet responded to a request?
answer
workflow control
