MGT 3320 Chp 4 – Flashcards
24 test answers
Unlock all answers in this set
Unlock answers 24question
retrenchment
answer
When organizations are downsizing the number of employees in the hierarchy, this usually involves a ___ strategy.
Unlock the answer
question
diversification
answer
When a company decides to own an operate several separate companies, which strategy is being employed?
Unlock the answer
question
related diversification
answer
An organization made up of various businesses similar in the products or services they provide is pursuing which type of strategy?
Unlock the answer
question
defender
answer
Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?
Unlock the answer
question
reactor
answer
Which adaptation model of business strategy is characterized by ignoring the environment?
Unlock the answer
question
both functional and U-form
answer
A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ___ design.
Unlock the answer
question
hire workers who are flexible and can perform a variety of tasks
answer
Rolex, a maker of expensive, high-quality watches that convey status and luxury, follows a differentiation strategy. Therefore, an important goal of its human resource strategy will likely be to:
Unlock the answer
question
horizontal
answer
Which of the following organizational designs is MOST likely to have few managerial levels?
Unlock the answer
question
a multidivisional design
answer
Yum Brands began with three businesses: Pizza Hut, Taco Bell, and KFC. Since its founding, the company has acquired other fast-food firms, including Long John Silver's and A. Which type of organization design would be most appropriate for Yum's strategy?
Unlock the answer
question
organizational development
answer
Which of the following was NOT identified as an organizational component affecting the formulation and implementation of human resource strategy?
Unlock the answer
question
labor relations
answer
The process of handling union issues and challenges is called:
Unlock the answer
question
organizational culture
answer
The principles and beliefs that shape what employees think about a company is called:
Unlock the answer
question
motivation
answer
The set of factors that prompt people to perform work at high levels is called:
Unlock the answer
question
stress
answer
An individual's reactions to environmental factors that present excessive demands is called:
Unlock the answer
question
The Home Depot will offer early retirement to workers
answer
The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?
Unlock the answer
question
The set of expectations held by an individual as to what he or she will contribute to the organization and what the organization will provide in return
answer
What is the psychological contract?
Unlock the answer
question
the individual contributions
answer
Adrienne believes that it is fine to spend one or more hours each workday talking on the phone with personal friends. Adrienne's employer disagrees. This disagreement involves which part of psychological contract?
Unlock the answer
question
worker attitudes
answer
When Hershey family interests considered selling their Hershey Foods stock in 2001, employees were outraged. They felt betrayed and were angry and pessimistic. Which individual or interpersonal process was interfering with implementation of Hershey's strategy?
Unlock the answer
question
cost
answer
In the past, evaluations of the effectiveness of the human resource function concentrated mainly on:
Unlock the answer
question
costs as the only factor
answer
Companies view their human resource function as a strategic asset should NOT evaluate HR effectiveness by investigating:
Unlock the answer
