question

In today's market, which of the following industries appears to have a need for project management? A. Aerospace & defense B. Construction C. Information Systems D. All industries

answer

D. All industries

question

What are the 5 PMBOK process groups?

answer

Initiating, Planning, Executing, Monitoring and Controlling, and Closing

question

What is the flow of Strategic Elements?

answer

Mission -> Objectives -> Strategy, Goals, Programs

question

What is strategic management?

answer

The science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives.

question

What is Scope Baseline?

answer

A document that provides a summary description of each component of the project's goal, including basic budget and schedule information for each activity.

question

What are Task-Oriented Behavior for Project Manager to use?

answer

Structure proccess=Guide and sequence discussion Stimulating communication= Increase information exchange Clarifying communication= Increase comprehension Summarizing= Check on understanding and assess progress Testing consensus= Check on agreement

question

What is scope managment?

answer

Plan it. Collect requirements. Define it. Create WBS Validate Control

question

What is the difference between polychronic and monochronic?

answer

Poly is you want to do more then one thing at once. Mono is you don't.

question

What are Group Maintenance Behavior for a Project Manager to use?

answer

Gatekeeping= increase and equalize participation Harmonizing= Reduce tension and hostility Supporting=Prevent withdrawal, encroarge exchange Setting standards= Regulate behavior Analyzing process= Discover and resolve process problems

question

What is the Analytical Hierarchy Process?

answer

Addresses many of the technical and managerial problems frequently associated with decision making through scoring models.

question

What is Internal rate of return?

answer

An alternative method for evaluating the expected outlays and income associated with a new project investment opportunity. What will the project earn?

question

What is Net Present Value?

answer

A way to employ discounted cash flow analysis, discounting future streams of income to estimate the present value of money.

question

What are the elements of strategic management?

answer

1. Developing vision statements and mission statements 2. Formulating, implementing, and evaluating. 3. Making cross-functional decisions. 4. Achieving objectives.

question

Who are internal stakeholders?

answer

Top management, accountant, other functional managers, project team members

question

Who are external stakeholders?

answer

Clients, competitors, suppliers, environmental, political, consumer, and other intervener groups

question

Which of the following is not one of the PMBOK Guide's five process groups? A. Feasibility B. Planning C. Execution D. Closure

answer

A. Feasibility

question

Which of the following is normally not one of the traditional components of the triple constraint? A. Within time B. Within cost C. Within performance (Scope, technology or quality) D. Accepted by the customer

answer

D. Accepted by the customer

question

Which of the following is a potential benefit of using project management? A. Maximization of continuous reporting B. No need for identification of functional responsibilities C. Identification of time limits for scheduling D. No need for a project management methodology

answer

C. Identification of time limits for scheduling

question

Which of the following three types of deliverables discussed in the book would be used to classify the final report that must be presented to the customer at the end of the project? A. Hardware B. Software C. Interim D. Validation

answer

B. Software deliverables

question

Which of the following is not an organizational stakeholder? A. Executive officers. B Unions C. Employees D. Customer

answer

D. Customers

question

Which of the following is not a product/market stakeholder? A. Creditors B. Customers C. Suppliers D. Governments

answer

A. Creditors

question

Which of the following is not a capital market stakeholder? A. Banks B. Unions C. Sharelders D. Creditors

answer

B. Unions

question

Which of the following is directly controlled by the project manager? A. Money B. Manpower C. Information/technology D. None of the above

answer

D. None of the above

question

Successful project management requires a good daily working relationship between project and line managers. True or False

answer

TRUE

question

The project manager's role as an integrator of activiteis does not include integration of activities necessary to A. Develop the plan B. Execute the plan C. Make changes to the plan D. All of above are PM roles

answer

D. All of above are PM roles

question

Successful project management does not require that people understand how to report ot multiple bosses True or False

answer

FALSE

question

Project sponsorship almost always resides at the executive levels True or False

answer

FALSE

question

Which of the following is the role of the PM rather than the role of the functional manager? A. What work will be done B. How the work will be done C. Who will do it D. Where it will be done

answer

A. What work will be done

question

Which of the following problems affects the functional manager's ability to staff and support a project during execution? A. Limited availability of resources B. Predetermined deadlines C. Unscheduled changes to the project plan D. All of the above.

answer

D. All of the above

question

Which of the following is normally not part of a team member's role? A. Accepting responsibility for a deliverable B. Sharing information with the sponsor C. Sharing information with the team D. Completing the work at the earliest possible time.

answer

B. Sharing information with the sponsor

question

In which life cycle phase do project sponsors become most actively involved in the project? A. Initiation B. Execution C. Monitor and control D. Closure

answer

A. Initiation

question

Which of the following promises can project managers make to functional employees assigned to a project? A. Promotions B. Overtime C. Future work assignments D. None of the above

answer

D. None of the above

question

Which of the following most likely represents a project champion rather than a project manager? A. Manages people B. Seeks perfection C. Willing to take risks D. Prefers to work in groups.

answer

B. Seeks perfection

question

The same project managed in the same fashion may succeed in one organization but fail in another. True or False

answer

TRUE

question

Most companies are well suited to allow for successful completion of projects in conjunction with other ongoing corporate activities. True or False

answer

FALSE

question

Developing vision and mission statements is an important tactical step in project management. True or False

answer

FALSE

question

One element of strategic management is cross-functional decision making. True or False

answer

FALSE

question

Strategy, goals, and programs support the organizational mission. True or False

answer

TRUE

question

Stakeholder analysis looks at a project's customers and determines whether their needs are being met. True or False

answer

FALSE

question

Suppliers and competitors are possible intervenor groups in a project. True or False

answer

TRUE

question

An important step in stakeholder management is the assessment of your own capabilities. True or False

answer

TRUE

question

Policies and procedures are examples of an organization's external environmen. True or False

answer

FALSE

question

A project organization does not have functional departments

answer

FALSE

question

Which of these strategic elements exists at a higher level than the others? A. programs B. objectives C. Goals D. Strategies

answer

B. Objectives

question

A strategic eleent consisting of statements such as "a 5% increase in freshman to sophmore retentinon" and a 10% increase in the six-year graduation rate" is best described as a: A. goal B. program C. strategy D. mission

answer

A Goal

question

A strategic element that contains formally titled initiative such as the Customer Survey Project, the Small Business Alliance Project, and the Employee Relations Project is most likely a: A. mission B. strategy C. goal D. program

answer

D. program

question

Which statement about stakeholders is best? A. Stakeholders wield considerable power B. Stakeholders can potentially impact project development C. Stkaeholders are external to a company D. By definition, clients are not stakeholders, they are customers.

answer

B. Stakehodlers can potentially impact project development

question

External stakholders that are external to a project but possess the power to effectively disrupt the project's development are: A. intervenor groups B. environmental groups C. stressor groups D. special-interest groups

answer

A. intervenor groups

question

Which of the following statements about clients is best? A. Client refers to the entire customer organization B. Clients are concerned with receiving the project as quickly as they can possibly get it C Client groups tend to have similar agendas D. A single presentatino is best when dealing with all client groups in a n organization so that everyone hears exactly the same message.

answer

B. Clients are concerned with receiving the project as quickly as they can possibly get it.

question

Which of the following is an internal project stakeholder group? A. clients B. suppliers C. functional managers D. competitors.

answer

C. Functional managers

question

Which of the following is an external stakeholder group? A. project team members B. top management C. accountants D. environmental groups

answer

D. environmental groups

question

Clelands's project stakeholder management cycle: A. requires all stakeholders to be identified and locked in as a first step. B. is used to identify only internal sstakeholders. C. is used to identify only xternal stakeholders. D. Is a recurring cycle that allows new stakeholders to be considered at any time

answer

D. is a recurring cycle that allow new stakeholders to be considered at any time

question

Which of the following is NOT an element of organizational structure? A. well-articulated mission, vission and value statements B. formal reporting relationships C. grouping together of individuals into departments D. systems designed to ensure effective communication

answer

A. well-articulated mission, vision, and value statements

question

An expert's opinion on an issue may be subjective but very accurate. True or False

answer

TRUE

question

The simplest method of project screening and selection is developing a list of criteria that pertain to the choice of projects and then applying them to alternatives. True or False

answer

TRUE

question

A simplified scoring model addressess all the weakness of a checklist model for project screening

answer

TRUE

question

A simplified scoring model is used to determine that project Cow has a score of 38 and project GiGi has a score of 30. Project Cow is therefore 26.7% better than project GiGi. True or False

answer

FALSE

question

The Aalytical Hierarchy Process elegantly addresses scaling issues in criteria and negative utility in alternative scores. True or False

answer

FALSE

question

The present value of money is lower the further out in the future I expect to spend it. True or False

answer

FALSE

question

The reciprocal of the payback period is used to calculate the average rate of return for a project. True or False

answer

TRUE

question

Internal rate of return is preferable to net present value because IRR employs a weighted average cost of capital discount rate that reflects potential reinvestment. True or False

answer

FALSE

question

The most important thing to remember when using project selection models is to be consistent and objective. True or False

answer

TRUE

question

Successful project management firms rely on home runs and narrowly concentrated efforts since specialization creates name recognition and market share. True or False

answer

FALSE

question

A selection model that is broad enough to be applied to multiple projects has the benefit of: A. ease of use. B. comparability. C. capability D. Flexibility.

answer

B. comparability

question

A project screening criterion that allows the company to compare long-term versus short-term projects, projects with different technologies, and projects with different commercial objectives is: A. flexibility B. ease of use C capability D. realistic

answer

C. capability.

question

If a model can be applied successfully by people in all areas and levels of an organization, it is said to possess the trait of: A capability B. ease of use C. flexibiility D. realism

answer

B. ease of use

question

An MBA redesign committee plans to spend a decade trveling the world to benchmark graduate programs at other universities. Regardless of the screening model being used, it will suffer from poor performance in the area of: A. flexibility B. capability C. comparability D. cost

answer

D. cost

question

A writer estimates it will take threee months to generate spiffy documents to accompany a seminal work in operations managemernt. He grossly underestimates the time required and misses his deadline by two months. This estimate was: A. objective and accurate B. subjective and accurate. C. objective and inaccurate. D. subjective and inaccurate.

answer

D. subjective and inaccurate

question

A wedding planner allows $10,000 for flowers and three weeks to receive all RSVPs back from the list of 700 guests. Both estimates are correct within a fraction of a percent. We could describe this factoid as: A. numeric and subjective. B. numeric and objective C. non-numeric and subjective D. non-numeric and objective

answer

A. numeric an dsubjective

question

One facet of risk in project screening is: A. the change in manufacturing operations resulting from the project. B. the initial cash outlay. C. the potential for lawsuits or legal obligation D. the strategic fit of the project with the company

answer

C. the potential for lawsuits or legal obligation

question

One project factor that directly impacts a firm's internal operations is the: A. expected return on investment. B. financial risk C. need to develop employees D. impact on company's image

answer

C. need to develop employees

question

Which statement egarding project selection is best? A. Organizational reality can be perfectly captured by most decision-making models. B. Before selecting any project, the team should identify all the relevant issues that play a role in project selection. C. Decision models must contain either objective or subjective factors. D. Every decision model has both objective and subjective factors.

answer

D. Every decisioin model has both objective an dsubjective factors.

question

The simple scoring model has this advantage over a checklist model for screening projects. A. Scaling from 1 to 5 is extremely accurate. B. Scaling models ensure a reasonable link between the selected and weighted criteria and the business objectives that motivated their selectioin. C. Scaling models allow decision makers to treat one criterion as more important than another. D. Scaling models have been proven to make correct decisions better than 95% of the time while checklists only achieve 80% accuracy.

answer

C. Scaling models allow decision makers to treat one criterion as more important than anoher.

question

Leadership is an innate characteristic that some people have and some don't. True or False

answer

FALSE

question

One way to distinguish the two roles is to realize that leaders aim for efficiency while managers aim for effectiveness. True or False

answer

FALSE

question

Summarizing and consensus testing are two group maintenance behaviors that a project manager uses to show support for project team members. True or False

answer

FALSE

question

The number one flaw that makes a project manager a poor leader is setting a bad example. True or False

answer

TRUE

question

Emotional intelligence is a more important measure of leaderhsip effectiveness than thechnical skill, analytical ability, and intelligence. True or False

answer

TRUE

question

In a survey of thousands of managers within U.S. corporations, a significant majority felt that the most important characteristic of superior leaders is honesty. True or False

answer

TRUE

question

A project manager must be able to shift temporal orientation from past, to present, to future. True or False

answer

TRUE

question

Someone with a polychronic preference functions in two diferent temporal orientations, such as past and present. True or False

answer

FALSE

question

A project manager may also be the project champion. True or False

answer

TRUE

question

One of the most important contributions of a project manager is to continually remind the team what is most important. True or False

answer

TRUE

question

For the project manage, leadership is: A. the process by which she influences the project team. B. the process, of assembling a group of individuals. C. the process of building skills among all team members. D. the process of maintaing control of the budget.

answer

A. the process by which she influences the project team.

question

The facet of partnership that describes the requirement that every worker be responsible for definging the project's vision and goals is called: A. exchange of purpose. B. a right to say no. C. joint accountability. D. absolute honesty.

answer

A. exchange of purpose

question

The idea that all members of a project team have the ability to offer a contrary position in order to achieve true partnership between the project mnager and the team is called: A. exchange of purpose B. a right to say no C. joint accountability D. absolute honesty.

answer

B. a right to say no

question

In a partnership, each member of athe project team is responsible for the project's outcomes and the current situation, whether it is positive or shows evidence of project problems. The term that best describes this responisiblity is: a. exchange of purpose B. a right to say no. C. joint accountability. D. absolute honesty

answer

C. joint accountability.

question

Which statement regarding the duties of leaders and managers is best? A. Leaders embrace the status quo while managers support change. B. A manager's title is bestowed by the organization. C. Leaders aim for efficiency. D. managers aim for effectiveness

answer

B. A manager's title is bestowed by the organization.

question

Which of these lists of duties is more reflective of managerial tasks? A. creating vision and strategies. B. problem solving C. long-term risk taking D. communication by word and deed

answer

B. problem solving

question

Which of these duties is more reflective of a leader's tasks? A. efficiency of operations B. delegation and maintaining C. motivation and inspiration D. marshalling resources.

answer

C. motivation and inspiration

question

Which of these tasks is NOT presented as a responsibility of a project manager? A. to control the "soft" people issues B. to manage the hard technical details. C. to holistically manage the entire project. D. to apply a laissez faire approach and let the work progress unimpeded

answer

D. to apply a laissez faire approach and let the work progress unimpeded

question

Projet team motivation comes primarily from: A the project manager. B. the project champion. C. within each team member. D the project client's acceptance.

answer

C. within each team member

question

Task-oriented leadership behavior is characterized by: A. showing trust in project team members. B. acting friendly and supportive towards project team members. C. contributing to the completion of project assignments. D. recognizing the accomplishments of team members.

answer

C. contributing to the completion of project assignments.

question

Scope management is the function controlling a project in terms of its goals and objectives during the execution phase. True or False

answer

FALSE

question

A comprehensive statmenet of work includes an estimate of time and costs, resource requirements, and the scope of the work to be performed. True or False

answer

TRUE

question

Until a project has gone through work breakdown structure, it is impossible to determine the relationships among the constituent activities. True or False

answer

TRUE

question

The scope baseline is a document that provides a summary description of each reporting relationship along with a schedule for meetings and reports. True or False

answer

FALSE

question

A work package may be composed of one or more subdeliverables. True or False

answer

FALSE

question

A work package may consist of more than one milestone. True or False

answer

TRUE

question

The terms lump-sum contract and turnkey contract are interchangeable. True or False

answer

TRUE

question

Scope reporting not only identifies the type of information that will be reported, but also to whom it will be reported and with what frequency. True or False

answer

TRUE

question

A baseline is the project's scope fixed at a specific point in time. True or False

answer

TRUE

question

The project closeout step requires project managers to consider the types of records and reports they and their clients will require at the completion of a project. True or False

answer

TRUE

question

Which statement about scope management is best? A. Scope management must take place during the conceptual development, full definition, execution, and terminiation phases. B. Project goals don't matter in scope management as long as the budget is not exceeded. C. Scope management is accomplished in a single step by any one project team member. D. Scope managment can begin once a project hits operational level.

answer

A. Scope management must take place during the conceptual development, full defintion, execution, and termination phases.

question

The Scope Management chapter begins an dends with the quote, "It's a dream until you write it down. Then it's " A. etched in stone B. a scope statement C. a documented dream D. A goal

answer

D. a goal

question

Scope management for a project begins with: S. a work package. B. an organization breakdown structure. C. a statement of goals. D. a configuration statements.

answer

C. a statement of goals.

question

The cat-skinning project management team considers the many ways to accomplish their objective before settling on one technique as part of their: A. information gathering step. B. need statement step. C. project objectives step. D. alternative analysis step.

answer

D. alternative analysis step.

question

One consequence of conceptual development that proceeds with a problem that is poorly understood is: A. problem restatement. B. cost overruns. C. problem clarification. D. task confusion.

answer

B. cost overruns.

question

The statement of work should contain: A. information on the key objectives for the project. B. a brief and general description of the work to be performed. C. expected project outcomes. D. all of these are elements of a statement of work.

answer

D. Alll of these are elements of a statement of work.

question

Which of these is NOT a typical element of a statement of work? A. introduction and background B. a list of activities needed to complete the project C. technical description of the project D. timeline and milestones

answer

B. a list of activities needed to complete the project.

question

Which of the following is NOT a project goal criteria? A. cost B. schedule C. team membership D. review and approval gates.

answer

C. team membership

question

The new Magic Pan coming soon to your area usually serves 20,000 customers in the first year of operation. Construction plans include site selectino, foundation, framing, finishing, egg-laying, and the chicken acquisition. The scope statement step that determines relationships among these steps, e.g. does the chicken acquisition come before the egg laying, etc. is the A. project goal criteria. B. management plan C. work breakddwn structure D. scope baseline

answer

C. work breakdown structure.

question

The PMBoK definition stateing, "a process that sets a project's scope by breaking down its overall mission into a cohesive set of synchronous, increasingly specific tasks, " is for the : A. project plan B. work breakdwon structure. C. deliverable statement D. scope expansions.

answer

B. work breakdown structure.

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