question

1. One of the "star strategies" that can be adopted by average performers to become star performers is organizational savvy.

answer

True

question

2. Management includes integrating the work of people through planning, organizing, leading, and controlling the organization's resources

answer

True

question

3. Effectiveness means to use resources wisely and cost-effectively

answer

Falso

question

4. Efficiency and effectiveness mean the same thing

answer

Falso

question

5. Automated telephone systems are often very effective, but rarely are they efficient.

answer

False

question

6. An effective manager's influence on the organization is multiplied beyond the results achievable by just one person.

answer

True

question

7. Being a manager usually leads to a higher salary.

answer

True

question

8. One of the rewards of being a manager is that you and your employees can experience a sense of accomplishment.

answer

True

question

9. Studying management really does not help you understand how to interact with co-workers.

answer

False

question

10. One of the payoffs of studying management includes understanding how to deal with organizations as a customer.

answer

True

question

11. If you enjoy mentoring and helping others to grow management is a great job.

answer

True

question

12. While managers sometimes need to manage for ethical standards, sometimes achieving competitive advantage should dominate managers' decision-making.

answer

False

question

13. Many people prefer being bored to being anxious or to being balanced between boredom and anxiety.

answer

False

question

14. Organizations need to stay ahead of their competition in their quality and responsiveness to customers including the need for innovation.

answer

True

question

15. Core competency is the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them.

answer

False

question

16. The first "law" of business is "take care of the shareholders."

answer

False

question

17. Taking care of the customer applies only in for-profit businesses.

answer

False

question

18. Finding ways to deliver new or better goods or services is called innovation.

answer

True

question

19. One of the reasons network television is losing competitive advantage is the fragmentation of the audience occasioned by the change from a "linear" viewing model to an "on-demand" model.

answer

True

question

20. Whereas a generation ago, organizations rewarded employees for their efficiency, today the emphasis is on length of service.

answer

False

question

21. The mix of American racial and ethnic groups has changed considerably in the last half-century, but has now stabilized.

answer

False

question

22. To a Grecian, an American goodbye wave gesture is rude.

answer

True

question

23. Gestures and symbols have the same meaning to everyone throughout the world.

answer

False

question

24. The global network of independently operating but interconnected computers, linking hundreds of thousands of smaller networks around the world is called the Extranet

answer

Falso

question

25. E-commerce is the buying and selling of goods or services over computer networks

answer

True

question

26. E-business is using the Internet to facilitate every aspect of running a business

answer

True

question

27. Text messages and documents transmitted over a computer network are called e-mail.

answer

True

question

28. Computerized collections of interrelated files are called "megafiles

answer

Falso

question

29. Project management software allows managers to plan and schedule the people, costs, and resources to complete a project on time.

answer

True

question

30. Accelerated decision making, conflict, and stress are some of the implications of e-business.

answer

True

question

31. Telecommuting means working from home or remote locations using a variety of information technologies.

answer

True

question

32. Meetings that are conducted via videoconferencing, use video and audio links along with computers to let people in different locations see, hear, and talk with one another.

answer

True

question

33. Collaborative computing involves using state-of-the-art computer software and hardware to help people work better together.

answer

True

question

34. Knowledge management is the implementation of systems and practices to increase the sharing of knowledge and information throughout an organization.

answer

True

question

35. In the United States, white-collar crime is significantly on the decline.

answer

False

question

36. Many people simply don't find being a manager fulfilling because they can't do enough for their employees given the other demands on their time.

answer

True

question

37. One's experience in management is greatly affected by the company's culture.

answer

True

question

38. The "management process" is the same as the "four management

answer

True

question

39. When a manager is motivating others to work hard to achieve the organization's goals, she is engaged in the management function of leading.

answer

True

question

40. When a manager is setting goals, he is involved in the management function of organizing.

answer

Flaso

question

41. Organizing is the arranging of tasks, people, and other resources to accomplish work.

answer

True

question

42. Controlling includes taking corrective actions on problems that a manager observes

answer

True

question

43. "Knowledge workers" have very little technical skill.

answer

Flaso

question

44. Fortunately, everyone who works in an organization is a manager.

answer

Flaso

question

45. There are managers at three levels of an organization: top, middle, and first-line.

answer

True

question

46. Middle managers make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it.

answer

Flaso

question

47. Middle managers implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them.

answer

True

question

48. A first-line manager directs the daily tasks of nonmanagerial personnel

answer

True

question

49. A manager of Marketing is a general manager

answer

Falso

question

50. A "Chief Operating Officer" of an organization is likely to be a first-line supervisor.

answer

Falso

Management OU Chapter 1 – Flashcards

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