question

Advocacy

answer

support clients rights *communicate needs to interdisciplinary team

question

Advocacy

answer

*provide information about needs and available options

question

Advocacy

answer

*defends clients participation in decisions effecting care

question

Advocacy

answer

*safeguard clients autonomy and independence

question

Assignment

answer

Determine care required to meet patients needs

question

Assignment

answer

Consider knowledge/abilities of staff *take into account continuity of care

question

Assignment

answer

*Increase efficiency *Be specific about expected results

question

Assignment

answer

*Provide additional help as needed

question

Delegation

answer

Responsibility and authority for task transferred to another

question

Delegation

answer

Responsibility-Obligation to accomplish task

question

Delegation

answer

Accountability-accepts ownership for results or lack of results

question

Steps for Delegation

answer

*What? =Define the task

question

Steps for Delegation

answer

*Who-Determine who should receive task

question

Steps for Delegation

answer

*How? Identify what task involves

question

Steps for Delegation

answer

Match task to delegates skills and abilities

question

Steps for Delegation

answer

Provide clear expectations

question

Steps for Delegation

answer

Answer questions

question

To Delegate

answer

Face to Face/establish eye contact to the Delegatee

question

To Delegate

answer

Describe "I" statements

question

To Delegate

answer

Provide What, When. where and How of the task

question

To Delegate

answer

Identify any potential changes

question

To Delegate

answer

written or verbal report required

question

To Delegate

answer

Describe expected outcome and timeline for completion

question

To Delegate

answer

Give constructive feedback

question

6 rights of delegation

answer

*right task *right person *right time *right information *Right Supervision *Right follow-up

question

Delegations-Do Not Delegate

answer

Total control Discipline issues

question

Delegations-Do Not Delegate

answer

Confidential tasks Technical tasks

question

Delegations-Do Not Delegate

answer

Controversial tasks During a Crisis

question

Change-of-Shift Report

answer

Basics=regularly scheduled, structured exchange of information

question

Change-of-Shift Report

answer

Focuses on client care for next 24 hours

question

Change-of-Shift Report

answer

Assists health care workers

question

Change-of-Shift Report

answer

Report pertinent, current and accurate information

question

Change-of-Shift Report

answer

Describe: actual or potential client needs, lab studies, Dx.tests

question

Change-of-Shift Report

answer

treatments, care during previous shift, care anticipated during next shift

question

Change-of-Shift Report

answer

*Don't include=Opinions, value judgments

question

Change-of-Shift Report **Don't include

answer

*any information that does not relate to health condition, needs or treatments

question

Change-of-Shift Report**don't include

answer

Descriptions of routines

question

Deliver

answer

Gather data Use outline medical plan

question

Deliver

answer

*Nursing plan=special equipment, nursing assessments, IV's, I & O's, any new concerns, any teaching plan or discharge plan

question

Receive

answer

determine number of clients and number of staff

question

Receive

answer

determine anticipated admissions, transfers, discharges

question

Receive

answer

Determine clients in critical condition

question

Receive

answer

complete assignments sheets for other staff

question

Receive

answer

Make a to-do list identifying tasks to be performed

question

method of delivery

answer

types= **face to face **Taped

question

Method of service delivery

answer

Functional Team Nursing Primary Case Management

question

Client Education

answer

Assessment=type of information needed

question

Client Education-Assessment

answer

Type of learning= Cognitive Psychomotor Affective

question

Client Education-Assessment

answer

Specific Knowledge needed

question

Client Education

answer

Clients motivation-May need help to see need for learning

question

Client Education

answer

Clients needs=knowledge level/understanding **Abilities/skill level **Attitudes/beliefs

question

Client Education-Diagnosis

answer

Client education process requires=skilled communication

question

Client Education-Diagnosis

answer

Client education process requires=Factors influencing compliance *duration *Complexity *Side effects

question