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Management 3302 – Flashcards

Q: Middle managers responsibility

*Setting objectives consistent with top management\'s goals *Planning and implementing subunit stragies for achieving the objective

Isabella Parker

8 July 2022

question

Efficiency

answer

Getting work done with minimum effort, expense, or waste

question

Effectiveness

answer

Accomplishing tasks that help fulfil organizational objectives.

question

Four functions

answer

Planning, Organizing, Leading, Controlling

question

Top managers:

answer

Executives responsible for the overall direction of the organization

question

Middle managers responsibility

answer

*Setting objectives consistent with top management's goals *Planning and implementing subunit stragies for achieving the objective

question

Middle Manager examples

answer

Plant manager, regional manager, or divisional manager

question

First Line Manager

answer

Train and supervise the performance of nonmanagerial employees who are responsible for producing a company's goods and services

question

First Line Management responsibilities

answer

Monotoring, teaching, and short-term planning

question

First Line Manager examples:

answer

Office Manager, shift supervisor, or department manager

question

Team leaders

answer

Managers responsible for facilitating team activities toward goal accomplishment

question

Team Leaders assist team members:

answer

Plan and schedule work Learn to solve problems Work effectively with each other

question

Interpersonal Managerial Role: Figurehead

answer

Managers perform ceremonial duties

question

Interpersonal Managerial Role: Leader

answer

Managers motivate and encourage workers to accomplish organizational objectives

question

Interpersonal Managerial Role: Liaison

answer

Managers deal with people outside their units

question

Informational Managerial Roles: Monitor

answer

Managers scan their environment for information

question

Informational Managerial Roles: Disseminator

answer

Managers share the collected information with their subordinates and others in the company

question

Informational Managerial Roles: Spokesperson

answer

Managers share information with people outside their departments or companies

question

Decistional Managerial Roles: Entrepreneur

answer

Managers adapt themselves, their subordinates, and their units to change

question

Decistional Managerial Roles: Disturbance Handler

answer

Managers respond to pressures and problems that demand immediate attention and action

question

Decistional Managerial Roles: Resource Allocator

answer

Managers decide who gets what resources and in what amounts

question

Decistional Managerial Roles: Negotiator

answer

Managers negotiatie schedules, projects, resources, and employee raises

question

Management Technical Skills

answer

Specialized procedures, techniques, and knowledge required to get the job done

question

Management Human Skills

answer

Ability to work well with others

question

Management Conceptual Skills

answer

Ability to: *See the organizational as a whole, understand how the different parts affect each other *Recognize how the company fits into or is affected by its environment

question

Management Motivation to Manage

answer

Assessment of how enthusiastic employees are about managing the work of others

question

One of top ten mistakes made by managers:

answer

1. Insensitive to others:abrasive, intimidating, buyllying style 2. Cold, aloof, arrogant 3. Betray trust 4. Overly ambitious: thinking of next job, playing politics 5. Specific performance problems with the business 6. Overmanaging: unable to delegate or build a team 7. Unable to staff effectively 8. Unable to think strategically 9. Unable to adapt to boss with different style 10. Overdependent on advocate or mentor

question

Employment Security (Competitive Advantage0

answer

Employees can innovate and increase the profitabliity of an organization without the fear of losing their job

question

Selective hiring (Comptetitive Advantage)

answer

Companies need to hire the best talent due to the presence of employment security

question

Self-Managed Teams (Competitive Advantage)

answer

Produce high productivity through increased employee commitment and creativity

question

Decenteralization (Competitive Advantage)

answer

Allows employees closest to the problems, productions, and clients, to make timely decisions

question

High wages are contigent on

answer

Organizational Performance

question

High Wages indicates the organization values its employees.

answer

True

question

High remuneration helps an organization attract talented employees and retain existing employees

answer

True

question

Companies need to invest resources in the training employees to ensure skill development

answer

True

question

Reduction of status differences

answer

Leads to employees concentrating on work related issues rather than biases and prejudices of the management

question

Sharing information:

answer

Helps employees participate in the decision making process

question

Functions of management are:

answer

Planning, organizing, controlling, and leading

question

Kinds of managers are:

answer

Top, middle, first-line, and team leaders

question

Roles played by managers include:

answer

interpersonal, informational, and decisional

question

Skills essential for managers are:

answer

Technical, human, and conceptual skills

question

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and motivation to manage.

answer

True

question

A manager striving to improve orgizational ____________ is accomplishing tasks that help fulfill organizational objectives.

answer

effectiveness

question

Top managers are responsible for creating a context for change in the organization.

answer

True

question

Upper-level managers may actually spend more time dealing with people than lower-level managers

answer

True

question

A manager engaged in the management function of __________ is monitoring progress toward goal acheivment and taking corrective action when needed.

answer

Controlling

question

Which type of skills tends to be most important to the success of lower-level managers?

answer

Technical Skills

question

The four classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.

answer

False

question

Which skills increase in their importance to success as managers rise through the managerial ranks?

answer

Conceptual skills and the motivation to manage

question

Typical responsibilities for _____________ include setting objectives consistent with organization goals and then planning and implemmenting the subunit strategies for achieving these goals.

answer

middle managers

question

Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as:

answer

first-line managers

question

Top managers

answer

Hold positions like chief executive officer (CEO), Chief Operating Officer (COO), Chief Financial Officer (CFO), and Chief Information officer (CIO) and are all responsible for the overall direction of the organization.

question

Middle managers

answer

Responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives.

question

First line managers

answer

Train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services.

question

First line managers are the only managers who do not supervise other managers.

answer

True

question

Interpersonal roles subroles:

answer

Figurehead role, leader role, liaison role

question

The figurehead role

answer

Managers perform ceremonial duties like reading company visitors, speaking at the opening of a new facility, or representing the company at a community lunch and to support local charities.

1 of

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question

Efficiency

answer

Getting work done with minimum effort, expense, or waste

question

Effectiveness

answer

Accomplishing tasks that help fulfil organizational objectives.

question

Four functions

answer

Planning, Organizing, Leading, Controlling

question

Top managers:

answer

Executives responsible for the overall direction of the organization

question

Middle managers responsibility

answer

*Setting objectives consistent with top management's goals *Planning and implementing subunit stragies for achieving the objective

question

Middle Manager examples

answer

Plant manager, regional manager, or divisional manager

question

First Line Manager

answer

Train and supervise the performance of nonmanagerial employees who are responsible for producing a company's goods and services

question

First Line Management responsibilities

answer

Monotoring, teaching, and short-term planning

question

First Line Manager examples:

answer

Office Manager, shift supervisor, or department manager

question

Team leaders

answer

Managers responsible for facilitating team activities toward goal accomplishment

question

Team Leaders assist team members:

answer

Plan and schedule work Learn to solve problems Work effectively with each other

question

Interpersonal Managerial Role: Figurehead

answer

Managers perform ceremonial duties

question

Interpersonal Managerial Role: Leader

answer

Managers motivate and encourage workers to accomplish organizational objectives

question

Interpersonal Managerial Role: Liaison

answer

Managers deal with people outside their units

question

Informational Managerial Roles: Monitor

answer

Managers scan their environment for information

question

Informational Managerial Roles: Disseminator

answer

Managers share the collected information with their subordinates and others in the company

question

Informational Managerial Roles: Spokesperson

answer

Managers share information with people outside their departments or companies

question

Decistional Managerial Roles: Entrepreneur

answer

Managers adapt themselves, their subordinates, and their units to change

question

Decistional Managerial Roles: Disturbance Handler

answer

Managers respond to pressures and problems that demand immediate attention and action

question

Decistional Managerial Roles: Resource Allocator

answer

Managers decide who gets what resources and in what amounts

question

Decistional Managerial Roles: Negotiator

answer

Managers negotiatie schedules, projects, resources, and employee raises

question

Management Technical Skills

answer

Specialized procedures, techniques, and knowledge required to get the job done

question

Management Human Skills

answer

Ability to work well with others

question

Management Conceptual Skills

answer

Ability to: *See the organizational as a whole, understand how the different parts affect each other *Recognize how the company fits into or is affected by its environment

question

Management Motivation to Manage

answer

Assessment of how enthusiastic employees are about managing the work of others

question

One of top ten mistakes made by managers:

answer

question

Employment Security (Competitive Advantage0

answer

Employees can innovate and increase the profitabliity of an organization without the fear of losing their job

question

Selective hiring (Comptetitive Advantage)

answer

Companies need to hire the best talent due to the presence of employment security

question

Self-Managed Teams (Competitive Advantage)

answer

Produce high productivity through increased employee commitment and creativity

question

Decenteralization (Competitive Advantage)

answer

Allows employees closest to the problems, productions, and clients, to make timely decisions

question

High wages are contigent on

answer

Organizational Performance

question

High Wages indicates the organization values its employees.

answer

True

question

High remuneration helps an organization attract talented employees and retain existing employees

answer

True

question

Companies need to invest resources in the training employees to ensure skill development

answer

True

question

Reduction of status differences

answer

Leads to employees concentrating on work related issues rather than biases and prejudices of the management

question

Sharing information:

answer

Helps employees participate in the decision making process

question

Functions of management are:

answer

Planning, organizing, controlling, and leading

question

Kinds of managers are:

answer

Top, middle, first-line, and team leaders

question

Roles played by managers include:

answer

interpersonal, informational, and decisional

question

Skills essential for managers are:

answer

Technical, human, and conceptual skills

question

Companies look for a total of four sets of skills in individuals to identify potential managers. These desired skills are technical skills, human skills, conceptual skills, and motivation to manage.

answer

True

question

A manager striving to improve orgizational ____________ is accomplishing tasks that help fulfill organizational objectives.

answer

effectiveness

question

Top managers are responsible for creating a context for change in the organization.

answer

True

question

Upper-level managers may actually spend more time dealing with people than lower-level managers

answer

True

question

A manager engaged in the management function of __________ is monitoring progress toward goal acheivment and taking corrective action when needed.

answer

Controlling

question

Which type of skills tends to be most important to the success of lower-level managers?

answer

Technical Skills

question

The four classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading.

answer

False

question

Which skills increase in their importance to success as managers rise through the managerial ranks?

answer

Conceptual skills and the motivation to manage

question

Typical responsibilities for _____________ include setting objectives consistent with organization goals and then planning and implemmenting the subunit strategies for achieving these goals.

answer

middle managers

question

Managers who train and supervise the performance of nonmanagerial employees, and who are directly responsible for producing the company's products or services, are categorized as:

answer

first-line managers

question

Top managers

answer

question

Middle managers

answer

Responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives.

question

First line managers

answer

Train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services.

question

First line managers are the only managers who do not supervise other managers.

answer

True

question

Interpersonal roles subroles:

answer

Figurehead role, leader role, liaison role

question

The figurehead role

answer

Managers perform ceremonial duties like reading company visitors, speaking at the opening of a new facility, or representing the company at a community lunch and to support local charities.

Management 3302 – Flashcards

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