Looking Out Looking In Chapters 4-6

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The characteristic ways you think and behave across a variety of situations describes your
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personality.
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When Joe hangs his framed medical degrees on his office wall he is managing his identity through
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setting.
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To say that identity management is collaborative means that
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each person creates an identity in response to the other’s behavior.
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The process whereby the self-concept develops due to the way we believe others see us is called
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reflected appraisal.
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People try to manage their identities in order to
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GET OTHERS TO DO SOMETHING THEY WANT SAVE ANOTHERS FACE INITIMATE A RELATIONSHIP
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Popular TV shows featuring makeovers suggest to us that our appearance must be improved, which can lead us to feel worse about ourselves. This idea best relates to:
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social comparison
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Which of these statements is not accurate, according to the text?
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Perception is not influenced by neurological or biological differences.
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Which perceptual tendency is illustrated in the following example? Leah was trying to be helpful when she told Eric he should wear pants that make him look less fat. However, when Eric told Leah she should lay off the makeup because it makes her look “old,” she perceived his comment as hurtful and mean.
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We judge ourselves more charitably than others.gain insight into another’s viewpoint.
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The story in your text about six men from Indostan illustrates
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different interpretations depending on point of view.
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A perception check includes
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two possible interpretations of the behavior. a description of the behavior you have noticed. a request for clarification about how to interpret the behavior correctly.
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What’s missing from this perception check? “When you didn’t do the grocery shopping today like you usually do, I figured you weren’t feeling good or were mad at me.”
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It doesn’t request clarification.
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What’s missing from this perception check? “I figure you’re either upset with me or worried about your test. Is it something like that?”
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It doesn’t describe behavior.
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What’s missing from this perception check? “When you didn’t call me when you said you would, I thought you might have forgotten or were mad at me. What happened?”
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Nothing is missing from this perception check.
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All of the following perceptual factors influence the way we interpret behavior except which one?
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androgynous style
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Talk is viewed as desirable and useful for both task and social purposes in
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Western culture.
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armando made a poor first impression on Bianca as he first arrived, so throughout their evening date, despite his pleasant behavior, Bianca continued to see him in an unfavorable light due to
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the halo effect.
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Being able to pick out your sister’s comments from a babble of voices at a party illustrates the organizational principle of
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figure-ground organization.
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Exaggerated beliefs associated with a perceptual categorizing system are
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stereotypes.
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Phong is in the market for a new car and hopes to buy a Toyota Scion. It seems everywhere he goes lately he sees a Scion on the road. What does this exemplify in the process of selecting stimuli?
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motives
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When Shilo meets Ted at a party and asks what he does for a living. This is an example of classifying people by
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social role.
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The process whereby people influence each other’s perceptions and attempt to achieve a shared perspective is called
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negotiation.
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While on vacation with her family in Germany, Abigail criticized how Germans drove on the Autobahn compared to American freeway driving. According to the text, Abigail’s attitude is considered
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ethnocentrism.
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When Kasheem got caught speeding, Amy said he should have been more careful; later when Amy got caught speeding, she denied she was driving too fast. This is an example of what tendency in perception?
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The self-serving bias.
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Which of the following is most likely to account for your tendency to overlook the faults of your new romantic partner?
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relational roles
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According to your text, introverts are shy and usually don’t like people.
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False
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Children may have difficulty interpreting their father’s emotions because fathers tend to mask their expressions more than mothers do.
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True
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Writing out your feelings will not have the same benefit as expressing them verbally.
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false
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Roxanne’s mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of
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emotional contagion
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The “amygdala” refers to
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the threat alarm system in the brain.
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Social scientists generally agree that there are four components to the phenomena we label as “feelings.” They are
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physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression.
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According to your text, one reason people don’t express feelings is
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they lack awareness of their emotions.
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Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded
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as if they themselves were having these feelings.
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Many of our debilitative feelings come from
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our emotional memory. our genetic make-up. the beliefs we hold about events.
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Which of the following is true of debilitative feelings?
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They keep you from functioning effectively They often last a long time. They are a product of your beliefs. They are intense.
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People who subscribe to the fallacy of perfection believe
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a worthwhile communicator should be able to handle any situation with complete confidence and skill.
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Which of the following is an example of falling for the fallacy of causation?
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“People at parties make me nervous.”
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Which of the following does the text offer as a guideline for expressing emotions?
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Share multiple feelings when appropriate.
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You never listen to me!” is an example of subscribing to the fallacy of
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overgeneralization.
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Which of the following is the best advice for expressing your emotions?
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Accept responsibility for your own feelings.
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Two things that distinguish facilitative feelings from debilitative ones are
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intensity and duration.
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Subscribing to the fallacy of catastrophic expectations can lead to
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self-fulfilling prophecies.
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“I feel like quitting school” is an example of
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an emotionally counterfeit statement.
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__________ is the term described in the text as the process of managing and sometimes suppressing emotions.
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Emotion labor
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How is emotional intelligence defined in the text?
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the ability to understand and manage one’s own emotions and be sensitive to others’ feelings
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When a speaker uses powerful speech pattern he/she
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may undermine relational goals to accomplish short term goals
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“We” language
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may accomplish the goals of “I” language and sound less egotistical. should be avoided when expressing personal feelings and thoughts can signal closeness and cohesiveness with others can offend another person in some circumstances
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The Sapir-Whorf hypothesis is the best known declaration of
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linguistic relativism
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In a low-context language culture, you will notice
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self-expression valued.
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When we study semantic rules, we learn that
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understanding occurs as a result of users agreeing on the same meanings for words.
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In cultures that stress formality in language
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language use defines social position
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Equivocal words
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have more than one commonly accepted definition h
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Which of the following is a way to avoid the abstraction in the statement “I’ve got to be a better student”?
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“I’m going to spend two hours a day studying.”
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The Star Wars character, Yoda, is following a different set of __________ rules when he says things like “the dark side are they.”
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syntactic
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To avoid fact-inference confusion, the authors advise you to use the skill of
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perception checking
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Which if the following is not true of deception detection?
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We underestimate our abilities to detect others’ lies.
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Studies of nonverbal communication across cultures reveal that
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smiles and laughter are a universal signal of positive emotion
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Studies of nonverbal posture behaviors have found that
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tension and relaxation of muscles can indicate status differences.
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All of the following statements are true except which one?
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Nonverbal messages of the face and eyes are the easiest to read
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When our nonverbal behavior is unintentional
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others recognize it and make interpretations based on it
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When Kenji nods his head up and down rather than saying “Yes,” he is using a nonverbal behavior known as a(n)
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emblem.
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Nodding, looking away, or moving toward the door are nonverbal behaviors that illustrate the nonverbal function of
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regulating.

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