IT Project Management Ch. 1 – Flashcards
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Project
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a temporary endeavor undertaken to create a unique product, service, or result
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Operations
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work done in an organization to sustain business
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What makes a Project different from Operations?
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Projects end when the objectives are completed, when they're terminated, or when objectives will not or cannot be completed. TEMPORARY
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IT Project
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uses software, hardware, and networks to create a product, service, or result
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Advantages of Project Management
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Increased: 1. Control over financial, physical, and human resources 2. Customer Relations 3. Quality 4. Reliability 5. Internal Coordination 6. Profit Margin 7. Work Morale Decreased: 1. Development Time 2. Costs
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Project Attributes
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Unique purpose (defined objective) Temporary (clear beginning and end) Progressive elaboration (details become clearer over time) Requires resources (ppl, hardware, software, other assets) Uncertainty Primary customer or sponsor.
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Project Sponsor
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person who provides the direction and funding for the project.
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Triple constraint
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balancing of scope, time, and cost (these are considered limitations) Projects rarely finish within initial ranges for scope, time, and cost.
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Project Manager
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works with the project sponsor, team, and other people involved to meet project goals. Crucial to projects success.
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Project Management
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the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. strive to meet triple constraint and facilitate process to meet needs and expectations of stakeholders.
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Program Manager
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provides leadership and directions for the project managers heading the projects within a program.
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Stakeholders
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people involved in or affected by project activities. Includes: project sponsor, manager, team, support staff, customers, users, suppliers, and opponents of project.
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Project Management Knowledge Areas
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key competencies that project managers must develop.
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Ten Knowledge Areas
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1. project integration management 2. project scope management 3. project time management 4. project cost management 5. project quality management 6. project human resource management 7. project communications management 8. project risk management 9. project procurement management 10. project stakeholder management
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Project management tools and tecjniques
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methods available to assist project managers and their teams (gantt charts, network diagrams, critical path)
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Super Tools
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tools that have high use and high potential for improving project success (ie. software for task scheduling, scope statements, requirements analyses, lessons-learned reports)
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How does a project succeed??
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1. meets scope, time, and cost goals. 2. satisfies the customer/sponsor. 3.results of project meet its main objective (ie. making or saving money, providing good ROI, make sponsors happy)
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What helps projects succeed??
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1. executive support 2. user involvement 3. clear business objectives 4. emotional maturity 5. optimizing scope 6. agile process 7. project management expertise 8. skilled resources 9. execution 10. tools and infrastructure (listed by importance)
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Program
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a group of related projects managed in a coordinated way to obtain benefits and control that are not available from managing projects individually
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portfolio management
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when organizations group and manage projects as a portfolio of investments that contribute to the entire enterprises's success
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best practice
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optimal way recognized by industry to achieve a stated goal or objective.
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Basic principle of project management
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make sure projects are driven by your strategy and engage your stakeholders
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3 basic IT project portfolio categories
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Venture (projects transform the business) Growth (projects help comp. increase revenues) Core (projects muse be accomplished to run the business)
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Enterprise Project Management software or portfolio project management software
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software that integrates info from multiple projects to show the status of active, approved, and future projects across an entire organization.
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Suggested skills for Project Managers
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Have a good grasp of The Project Management Body of Knowledge, Soft Skills, and Technical Skills
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10 most important soft skills for Project Mangers
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People skills leadership listening integrity/ethical behavior strong at building trust verbal commun. strong team builder conflict management critical thinking/problem solving understands/balances priorities.
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Project Management Institute
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an international professional society for project managers.
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Project Management Professional
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someone who has documented sufficient project experience and education, agreed to follow the PMI code of professional conduct, and demonstrated knowledge of project management by passing a comprehensive exam.
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ethics
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an optimal way recognized by industry to achieve a stated goal or objective.
