question

The acronym PDA stands for

answer

personal digital assistant

question

What is a DBMS?

answer

a data base management system

question

A logistics information system (LIS) is designed to reduce the cost of _____?

answer

transporting materials

question

The focus of a bottom-line strategy is improving efficiency by reducing overall __________.

answer

costs

question

The data component to an information system is considered

answer

an input to the system

question

what is the term used for having skills in using productivity and presentation software, and having a basic knowledge of hardware and software, the internet, and collaboration tools and technologies?

answer

computer literacy

question

What is the first task in designing an MIS?

answer

clearly defining the system's objectives

question

What is the most important resource in any organization?

answer

human beings

question

Information is considered the __________.

answer

output of an information system

question

In porter's five forces model what is one of the five forces?

answer

Buyer power

question

Porters Five Forces

answer

Threat of new entrants, bargaining power of suppliers, threat of substitutes, Industry rivalry, Bargaining power of buyers

question

Business intelligence (BI)

answer

provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the marketplace.

question

Computer literacy

answer

is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools and technologies.

question

Data

answer

consists of raw facts and is a component of an information system.

question

database

answer

is a collection of all relevant data organized in a series of integrated files.

question

Five Forces Model

answer

analyzes an organization, its position in the marketplace, and how information systems could be used to make it more competitive. The five forces include buyer power, supplier power, threat of substitute products or services, threat of new entrants, and rivalry among existing competitors.

question

Information literacy

answer

is understanding the role of information in generating and using business intelligence.

question

Information technologies

answer

support information systems and use the Internet, computer networks, database systems, POS systems, and radio-frequency-identification (RFID) tags.

question

management information system (MIS

answer

is an organized integration of hardware and software technologies, data, processes, and human elements designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes.

question

process

answer

component of an information system generates the most useful type of information for decision making, including transaction-processing reports and models for decision analysis.

question

Transaction-processing systems (TPS)

answer

focus on data collection and processing; the major reason for using them is cost reduction.

question

Restating a descriptive subject line in the body of a message results in redundancy.

answer

False

question

The use of jargon is more common in email messages than in business letters.

answer

True

question

______ is a web platform for distributing information to business partners such as vendors, suppliers, and customers, with access limited to those with authorization.

answer

Extranet

question

Spelling and grammar matter less when exchanging messages using instant messaging.

answer

True

question

To protect themselves against the liability imposed by the ______, employers provide a legitimate business reason for monitoring of emails.

answer

Electronic Communications Privacy Act

question

Content in a wiki can be updated in real time, without any real administrative effort, and without the need for deliberate distribution.

answer

True

question

_______ is a realtime email technology that blends email with conversation.

answer

Instant messaging

question

Netiquette is a buzzword for

answer

proper behavior on the internet.

question

Blogs, wikis and social networking sites are examples of

answer

Web 2.0 technologies

question

Text messaging is a refinement of computer instant messaging.

answer

True

question

Sending messages from one cell phone to another, a cell phone to a computer, or a computer to computer is called ______.

answer

Text messaging

question

The body of a message should rely on the subject line for elaboration.

answer

False

question

Web users do not want to read they only skim, browse and hope from one highlighted area to another.

answer

True

question

A _______ is a type of online journal typically authored by an individual and does not allow visitors to change the original posted material, but to only add comments.

answer

Weblog

question

Which of the following is true of a blog?

answer

It does not need knowledge of coding.

question

A _______ is a collaborative Web site that hosts the collective work of many authors.

answer

Wiki

question

Instant messaging is not used in business communication.

answer

False

question

Web users can more quickly scan items in rows rather than columns, especially if they are categorized and grouped.

answer

False

question

An________ is a community of people who share common interests or activities.

answer

Social networking site

question

Social networking sites refer to

answer

Websites that provide virtual communities

question

Computer hoaxes are email messages that incite panic.

answer

True

question

Users refer frequently to directions, such a little notes, side bars, and help files.

answer

False

question

Both intranets and extranets restrict access only to authorized viewers.

answer

True

question

______ is a web platform distributing information to employees at numerous locations, with access limited to those with authorization.

answer

Intranet

question

Output displayed on a screen is called_______.

answer

soft copy

question

What is the heart of a computer?

answer

The central processing unit

question

The smallest unit of storage is the _________.

answer

Bit

question

What is volatile memory called?

answer

Random Access Memory(RAM)

question

What devices send data and information to the computer

answer

Input devices

question

What is one of the three basic tasks of computers?

answer

Storage and retrieval operations

question

In the field of computing what is a bus?

answer

A link between devices connected to the computer

question

What tasks does an ALU perform?

answer

arithmetic and relational or comparison

question

Computer languages and software have developed through how many generations?

answer

5

question

A computer system consists of hardware and ________.

answer

Software

question

Application software

answer

can be commercial software or software developed in house and is used to perform a variety of tasks on a personal computer.

question

arithmetic logic unit (ALU)

answer

performs arithmetic operations (+, , *, /) as well as comparison or relational operations (, =); the latter are used to compare numbers.

question

Assembly language

answer

the second generation of computer languages, is a higher-level language than machine language but is also machine dependent. It uses a series of short codes, or mnemonics, to represent data or instructions.

question

bus

answer

a link between devices connected to the computer. It can be parallel or serial, internal (local) or external.

question

Cache RAM

answer

resides on the processor. Because memory access from main RAM storage takes several clock cycles (a few nanoseconds), cache RAM stores recently accessed memory so the processor is not waiting for the memory transfer.

question

central processing unit (CPU)

answer

the heart of a computer. It is divided into two components: the arithmetic logic unit (ALU) and the control unit.

question

computer

answer

a machine that accepts data as input, processes data without human intervention by using stored instructions, and outputs information.

question

control unit

answer

tells the computer what to do, such as instructing the computer which device to read or send output to

question

CPU case

answer

also known as a computer chassis or tower. It is the enclosure containing the computer's main components

question

disk drive

answer

a peripheral device for recording, storing, and retrieving information

question

Fifth-generation languages (5GLs)

answer

use some of the artificial intelligence technologies, such as knowledge-based systems, natural language processing (NLP), visual programming, and a graphical approach to programming. These languages are designed to facilitate natural conversations between you and the computer.

question

Fourth-generation languages (4GLs)

answer

use macro codes that can take the place of several lines of programming. The commands are powerful and easy to learn, even for people with little computer training.

question

High-level languages

answer

machine independent and part of the third-generation of computer languages. Many languages are available, and each is designed for a specific purpose.

question

Input devices

answer

send data and information to the computer. Examples include keyboards and mouses.

question

Machine language

answer

the first generation of computer languages, consists of a series of 0s and 1s representing data or instructions. It is dependent on the machine, so code written for one type of computer does not work on another type of computer.

question

magnetic disk

answer

made of Mylar or metal, is used for random-access processing. In other words, data can be accessed in any order, regardless of its order on the surface.

question

Magnetic tape

answer

made of a plastic material, resembles a cassette tape and stores data sequentially.

question

Main memory

answer

stores data and information and is usually volatile; its contents are lost when electrical power is turned off. It plays a major role in a computer's performance.

question

motherboard

answer

the main circuit board containing connectors for attaching additional boards. It usually contains the CPU, Basic Input/Output System (BIOS), memory, storage, interfaces, serial and parallel ports, expansion slots, and all the controllers for standard peripheral devices, such as the display monitor, disk drive, and keyboard.

question

Network attached storage (NAS)

answer

a network-connected computer dedicated to providing file-based data storage services to other network devices.

question

operating system (OS)

answer

a set of programs for controlling and managing computer hardware and software. It provides an interface between a computer and the user and increases computer efficiency by helping users share computer resources and by performing repetitive tasks for users.

question

Optical discs

answer

use laser beams to access and store data. Examples include CD-ROMs, WORM discs, and DVDs.

question

output device

answer

capable of representing information from a computer. The form of this output might be visual, audio, or digital; examples include printers, display monitors, and plotters.

question

Random access memory (RAM)

answer

volatile memory, in which data can be read from and written to; it is also called read-write memory

question

Read-only memory (ROM)

answer

is nonvolatile; data can not be written to ROM

question

redundant array of independent disks (RAID)

answer

a collection of disk drives used for fault tolerance and improved performance, typically in large network systems.

question

Secondary memory

answer

holds data when the computer is off or during the course of a program's operation. It also serves as archival storage.

question

server

answer

a computer and all the software for managing network resources and offering services to a network

question

storage area network (SAN)

answer

a dedicated high-speed network consisting of both hardware and software used to connect and manage shared storage devices, such as disk arrays, tape libraries, and optical storage devices

question

In a persuasive message, presenting research evidence with hard facts and figures is not a viable alternative because it takes space.

answer

False

question

AIDA refers to the four basic steps of the persuasive process

answer

True, gaining ATTENTION, generating INTEREST, creating DESIRE and motivating ACTION

question

The majority of memos are a routine of a routine nature

answer

True, essential for day to day operation of the business

question

For proper clarity and emphasis, the last paragraph of a sales message should:

answer

Be relatively short

question

In a message about the durability of furniture, saying a piece of furniture is durable is not enough; you must present information that shows what makes it durable and also define how durable. This is an example of ________.

answer

Presenting factual evidence

question

In a persuasive message, an unfamiliar anecdote

answer

True

question

A _____ is requested by a potential buyer or supporter.

answer

Solicited sales message

question

If an attention getter does not introduce a product, service, or idea, it should lead naturally to the introduction. This is an example of _______.

answer

Being cohesive

question

Guarantees and free trials convey both negative and positive connotations.

answer

True

question

Routine messages are written inductively.

answer

False

question

If a receiver waits to take action on a proposal, the persuasive evidence will be harder to remember, and the receiver will be less likely to act.

answer

True

question

Which of the following statements about the central selling point is true?

answer

It should be included in the last paragraph as an emphatic, final reminder.

question

Price should be introduced late in a message after most of advantages have been discussed.

answer

True

question

When the main idea in a message, which is a request for action, appears in the last paragraph after presenting the details, the persuasive approach is said to be ____.

answer

Inductive

question

Persuasive messages are usually shorter than other messages.

answer

False

question

To introduce you an offer in an interesting way you must place the product service or idea in your receivers hands and talk about using it or benefitting from accepting you idea, this is an example of _______.

answer

Being action oriented

question

An action for which there is little reward, time or inclination is called a________.

answer

Favor

question

_______is the ability of the sender to influence others to accept his or her point of view.

answer

Persuasion

question

Success in writing is directly related to preliminary thinking.

answer

True

question

The primary appeal on which a persuasive message focuses is called the __________.

answer

Central selling point.

question

One-line paragraphs are not acceptable in persuasive messages.

answer

False

question

Persuasive memos and email messages are no longer than most routine messages in terms of persuading within an organization.

answer

False

question

Claim requests and messages that ask for special favors and information are common types of _________.

answer

Persuasive messsages

question

A hardware device that allows several nodes to share one communication channel is known as a ___________.

answer

multiplexer

question

A collection of binary digits from a computer to computer over a network is known as a ________.

answer

Packet

question

What is the term for rules that govern data transmission?

answer

Protocols

question

What layer in an OSI model serves as the window through which applications access network services?

answer

Application layer

question

What is an advantage to distributed processing?

answer

access to unused processing power

question

What type of network can span several cities, states or even countries, and is usually owned by several different parties?

answer

Wide area network

question

What term describes the amount of data that can be transferred from one point to another in a certain time period?

answer

Bandwith

question

What term is used for a network's physical layout?

answer

network topology

question

A voice-grade communication channel cable of transmitting a maximum of 56,000 bps is known as _______.

answer

narrowband

question

What type of media provides a physical path along which signals are transmitted?

answer

conducted media

question

Attenuation

answer

the loss of power in a signal as it travels from the sending device to the receiving device

question

broadband

answer

multiple pieces of data are sent simultaneously to increase the transmission rate

question

bus topology

answer

(also called linear bus) connects nodes along a network segment, but the ends of the cable are not connected, as they are in a ring topology

question

centralized processing

answer

all processing is done at one central computer

question

centralized routing

answer

one node is in charge of selecting the path for all packets. This node, considered the network routing manager, stores the routing table, and any changes to a route must be made at this node

question

client/server model

answer

software runs on the local computer (the client) and communicates with the remote server to request information or services. A server is a remote computer on the network that provides information or services in response to client requests

question

Code Division Multiple Access (CDMA)

answer

transmits multiple encoded messages over a wide frequency and then decodes them at the receiving end

question

Communication media

answer

or channels, connect sender and receiver devices. They can be conducted or radiated

question

Conducted media

answer

provide a physical path along which signals are transmitted, including twisted pair cable, coaxial cable, and fiber optics

question

controller

answer

a hardware and software device that controls data transfer from a computer to a peripheral device (examples are a monitor, a printer, or a keyboard) and vice versa

question

convergence

answer

refers to integrating voice, video, and data so multimedia information can be used for decision making

question

Data communication

answer

the electronic transfer of data from one location to another

question

decentralized processing

answer

each user, department, or division has its own computer (sometimes called an organizational unit) for performing processing tasks

question

Digital subscriber line (DSL)

answer

a common carrier service, is a high-speed service that uses ordinary phone lines

question

Distributed processing

answer

maintains centralized control and decentralizes operations. Processing power is distributed among several locations

question

Distributed routing

answer

relies on each node to calculate its own best possible route. Each node contains its own routing table with current information on the status of adjacent nodes so packets can follow the best possible route

question

dynamic router

answer

can build tables that identify addresses on each network

question

hierarchical topology

answer

(also called a tree topology) combines computers with different processing strengths in different organizational levels

question

local area network (LAN)

answer

connects workstations and peripheral devices that are in close proximity

question

mesh topology

answer

(also called plex or interconnected), every node (which can differ in size and configuration from the others) is connected to every other node.

question

metropolitan area network (MAN)

answer

designed to handle data communication for multiple organizations in a city and sometimes nearby cities as well

question

mobile network

answer

(also called a cellular network) is a network operating on a radio frequency (RF), consisting of radio cells, each served by a fixed transmitter, known as a cell site or base station

question

modem

answer

(short for modulator-demodulator) is a device that connects a user to the Internet

question

multiplexer

answer

a hardware device that allows several nodes to share one communication channel

question

n-tier architecture

answer

attempts to balance the workload between client and server by removing application processing from both the client and server and placing it on a middle-tier server

question

network interface card (NIC)

answer

a hardware component that enables computers to communicate over a network

question

Open Systems Interconnection (OSI) model

answer

a seven-layer architecture for defining how data is transmitted from computer to computer in a network, from the physical connection to the network to the applications that users run. It also standardizes interactions between network computers exchanging information.

question

packet

answer

a collection of binary digitsincluding message data and control characters for formatting and transmittingsent from computer to computer over a network

question

Radiated media

answer

uses an antenna for transmitting data through air or water

question

ring topology

answer

no host computer is required because each computer manages its own connectivity

question

router

answer

a network connection device containing software that connects network systems and controls traffic flow between them

question

Routing

answer

the process of deciding which path to take on a network. This is determined by the type of network and the software used to transmit data

question

routing table

answer

generated automatically by software, is used to determine the best possible route for the packet

question

star topology

answer

usually consists of a central computer (host computer, often a server) and a series of nodes (typically, workstations or peripheral devices)

question

static router

answer

requires the network routing manager to give it information about which addresses are on which network

question

Throughput

answer

similar to bandwidth. It is the amount of data transferred or processed in a specified time, usually one second

question

Time Division Multiple Access (TDMA)

answer

divides each channel into six time slots. Each user is allocated two slots: one for transmission and one for reception. This method increases efficiency by 300 percent, as it allows carrying three calls on one channel

question

Transmission Control Protocol/Internet Protocol (TCP/IP)

answer

an industry-standard suite of communication protocols that enables interoperability

question

two-tier architecture

answer

(the most common type), a client (tier one) communicates directly with the server (tier two)

question

wide area network (WAN)

answer

can span several cities, states, or even countries, and it is usually owned by several different parties

question

wireless network

answer

a network that uses wireless instead of wired technology

question

What is a URL?

answer

the address of a document or site on the internet

question

Domain names are converted to IP addresses by the protocol_________.

answer

Domain Name system

question

What technology allows surgeons to operate all over the world without physically traveling anywhere?

answer

Telepresence surgery

question

What are the embedded references in hypermedia documents called?

answer

hypertext

question

What is the term for using the internet rather than the telephone network to exchange spoken conversations?

answer

Interent telephony

question

What is the information system that allows users to retrieve data from the web by searching using search terms?

answer

A search engine

question

What internet format allows users to exchange opinions and ideas on a specific topic?

answer

discussion groups

question

What is one of the most widely used services on the Internet?

answer

email

question

Which of the following is a banking service that is available via the internet?

answer

transferring funds between accounts

question

What type of software program is generally available on the internet?

answer

antivirus updates

question

An example of a traditional means of locating a job is to consult an employment agency.

answer

True

question

Which of the following is an example of a career objective?

answer

I would like to obtain a position in which I can utilize my management skills to contribute the organizations growth.

question

The aim of a targeted resume is to get an interview.

answer

True

question

An application message is always written deductively.

answer

False

question

Which of the following should be included in a resume?

answer

Your willingness to relocate

question

For which of the following jobs is an employment video most suitable?

answer

A reporting job for a news channel

question

The first paragraph of an application message should

answer

refer to the job you are applying for and how you learned about it

question

The job search begins with calling potential employers to ask about available positions

answer

False

question

Sending a resume within the body of an email message called an inline resume.

answer

True

question

Recommendation letters from relatives should be included in a professional portfolio.

answer

False

question

Which of the following is a suggestion that needs to be followed when writing a resume?

answer

Use action verbs while describing your achievements.

question

A well-crafted career summary will compel the interviewer to review your resume more throughly.

answer

True

question

The first step in the process of applying for a job is to:

answer

conduct research and analysis of self, career and job

question

An electronic resume is a resume that:

answer

is read by a computer that which matches the desired qualifications with the keywords in the resume.

question

A resume should contain only relevant information based on the jobs requirements.

answer

True

question

Which of the following should be in an application message to encourage positive action from a potential employee?

answer

I would appreciate an opportunity to discuss the teaching assistants with you.

question

A mailed paper resume does not need to be accompanied by an application letter.

answer

False

question

A credible resume will include references from people who are either the applicants friends or relatives.

answer

False

question

Which of the following is true about an application message?

answer

It should interepret the resume in terms of benefits to the employer.

question

A functional resume is the traditional organizational format for resumes, which includes headings that spotlight an applicants education and experience.

answer

False

question

In a database, files are accessed by using a sequential, random or ________.

answer

Indexed sequential method

question

what type of database stores data on multiple servers thruout an organization?

answer

distributed

question

in a relational database every record must be uniquely identified by a

answer

primary key

question

what is one component of a data model?

answer

data structure

question

What type of operation pares down a table by eliminating columns fields according to certain criteria?

answer

a project operation

question

What process is used to eliminate redundant data and improve database efficiency?

answer

normalization

question

In a database, a file is a group of related records, and a record is a group of related_______.

answer

fields

question

What type of file organization is not arranged in a hierarchy and does not contain relationships between files?

answer

flat files

question

What language is used by many DBMS packages such as Oracle 11g and Microsoft SQL server?

answer

Structured Query Language

question

What DBMS component is used for tasks such as backup and recovery security and change management?

answer

data administration

question

allocation

answer

approach to a distributed DBMS combines fragmentation and replication, with each site storing the data it uses most often

question

Business analytics (BA)

answer

uses data and statistical methods to gain insight into the data and provide decision makers with information they can act on.

question

Create, read, update, and delete (CRUD)

answer

refers to the range of functions that data administrators determine who has permission to perform certain functions

question

data dictionary

answer

stores definitions, such as data types for fields, default values, and validation rules for data in each field

question

data hierarchy

answer

the structure and organization of data, which involves fields, records, and files.

question

data mart

answer

a smaller version of a data warehouse, used by a single department or function

question

data model

answer

determines how data is created, represented, organized, and maintained. It usually contains data structure, operations, and integrity rules.

question

data warehouse

answer

data-driven Web site

question

Data-mining analysis

answer

used to discover patterns and relationships

question

Database administrators (DBA)

answer

found in large organizations, design and set up databases, establish security measures, develop recovery procedures, evaluate database performance, and add and fine-tune database functions

question

database management system (DBMS)

answer

software for creating, storing, maintaining, and accessing database files. A DBMS makes using databases more efficient.

question

distributed database management system (DDBMS)

answer

stores data on multiple servers throughout an organization

question

Encapsulation

answer

refers to the grouping into a class of various objects along with their attributes and methodsmeaning, grouping related items into a single unit. This helps handle more complex types of data, such as images and graphs

question

Extraction, transformation, and loading (ETL)

answer

the processes used in a data warehouse. It includes extracting data from outside sources, transforming it to fit operational needs, and loading it into the end target (database or data warehouse)

question

foreign key

answer

a field in a relational table that matches the primary key column of another table. It can be used to cross-reference tables

question

fragmentation

answer

approach to a distributed DBMS addresses how tables are divided among multiple locations. There are three variations: horizontal, vertical, and mixed.

question

hierarchical model

answer

the relationships between records form a treelike structure (hierarchy). Records are called nodes, and relationships between records are called branches. The node at the top is called the root, and every other node (called a child) has a parent. Nodes with the same parents are called twins or siblings.

question

indexed sequential access method (ISAM)

answer

records can be accessed sequentially or randomly, depending on the number being accessed. For a small number, random access is used, and for a large number, sequential access is used.

question

Inheritance

answer

refers to new objects being created faster and more easily by entering new data in attributes

question

network model

answer

similar to the hierarchical model, but records are organized differently. Unlike the hierarchical model, each record in the network model can have multiple parent and child records

question

object-oriented databases

answer

both data and their relationships are contained in a single object. An object consists of attributes and methods that can be performed on the object's data.

question

Online analytical processing (OLAP)

answer

generates business intelligence. It uses multiple sources of information and provides multidimensional analysis, such as viewing data based on time, product, and location

question

Online transaction processing (OLTP)

answer

used to facilitate and manage transaction-oriented applications, such as point-of-sale, data entry, and retrieval transaction processing. It generally uses internal data and responds in real time

question

physical view

answer

how data is stored on and retrieved from storage media, such as hard disks, magnetic tapes, or CDs

question

primary key

answer

uniquely identifies every record in a relational database. Examples include student ID numbers, account numbers, Social Security numbers, and invoice numbers.

question

query by example (QBE)

answer

you request data from a database by constructing a statement made up of query forms. With current graphical databases, you simply click to select query forms instead of having to remember keywords, as you do with SQL. You can add AND, OR, and NOT operators to the QBE form to fine-tune the query.

question

random access file structure

answer

records can be accessed in any order, regardless of their physical locations in storage media. This method of access is fast and very effective when a small number of records need to be processed daily or weekly

question

relational model

answer

uses a two-dimensional table of rows and columns of data. Rows are records (also called tuples), and columns are fields (also referred to as attributes).

question

replication

answer

approach to a distributed DBMS has each site store a copy of the data in the organization's database

question

sequential access file structure

answer

records in files are organized and processed in numerical or sequential order, typically the order in which they were entered.

question

Structured Query Language (SQL)

answer

a standard fourth-generation query language used by many DBMS packages, such as Oracle 11g and Microsoft SQL Server. SQL consists of several keywords specifying actions to take

IS midterm – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards