question

Susannah didn't pay attention to Madison's speech because she assumed it didn't relate to her. This is an example of

answer

egocentrism

question

Which of the following is NOT a component of intercultural competence, according to Littlejohn and Foss?

answer

a) identity knowledge b) mindfulness c) self-monitoring* d) negotiation skill

question

Juan paid attention to the characteristics of his audience members and took care to keep them in mind during the whole speech-making process. This is an example of

answer

mindfulness

question

An audience's _____ is made up of values, attitudes, and beliefs.

answer

identity

question

Kella noted that most of her audience members were employed in the medical field. This is an example of paying attention to

answer

personal traits

question

_____ occurs when you apply a false or oversimplified generalization to an individual based on group characteristics.

answer

Stereotyping

question

Which of the following is FALSE in regard to Maslow's hierarchy of needs?

answer

a) It is best represented as a pyramid. b) The most basic needs are at the top of the model.* c) Basic needs must be fulfilled before higher needs. d) It explains that our needs motivate us to respond in certain ways.

question

Which of the following is NOT a component of race?

answer

a) nation of birth* b) color and texture of hair c) color of skin and eyes d) shape of facial features

question

Miguel has a headache and had trouble focusing on the speeches in class. This is an example of a(n)

answer

physiological barrier

question

After surveying his fellow students about the new residence hall to be built at the college, Chang decided to

answer

a) write a speech persuading his classmates that the hall is a good idea despite the increase in fees. b) write a speech explaining how the college plans to help students cope with the fee increases.* c) change his speech topic due to a lack of interest. d) write a speech on alternate off‐campus housing options.

question

What is NOT a guideline for evaluating your working main points?

answer

a) relate them back to the central idea b) make sure each point covers only one key idea c) construct each main point in different ways* d) spend roughly the same amount of time on each point

question

Your working outline should contain _____ main points.

answer

two-five

question

Which of the following is an effective central idea?

answer

a) What are the benefits of weight training? b) Training with free weights has physical, emotional, and cognitive benefits.* c) The benefits of weight training. d) Weight training and walking are two very important activities for our physical health.

question

Which of the following is an effective central idea?

answer

a) The problems of credit card fraud. b) How big a problem is credit card fraud? c) Credit card fraud is a serious problem that can cause economic and emotional harm.* d) Credit card fraud and credit card debt are two serious problems.

question

"To inform my neighbors about the creation of the new neighborhood association" is an example of a

answer

specific purpose

question

In the following specific purpose, "To inform my speech class about the steps in making a container water garden," "to inform" is called the

answer

general purpose

question

Which of the following shows the steps to narrowing your topic in the correct order?

answer

a) identify central idea, identify specific purpose, evaluate central idea, and construct a working outline. b) identify central idea, evaluate central idea, identify the specific purpose, and construct a working outline. c) identify specific purpose, identify central idea, evaluate central idea, and construct a working outline.* d) identify specific purpose, identify central idea, construct working outline, and evaluate central idea

question

Everything in your speech should relate back to one complete statement called the

answer

central idea

question

The single statement combining your general purpose, your audience, and your objective is called the

answer

specific purpose

question

Another term for the central idea is the

answer

thesis statement

question

Surveys should use mainly open-ended questions.

answer

False

question

You are likely to get very similar responses with face-to-face and media‐assisted interviews.

answer

False

question

Interviews are excellent sources of expert testimony.

answer

True

question

Government documents and reference works are found both in libraries and online.

answer

True

question

Newspapers are helpful because they usually provide detailed background information on a topic.

answer

False

question

Books would be good sources of information on Carson's upcoming speech on the Gulf oil spill cleanup effort.

answer

False

question

Databases are helpful for narrowing your topic.

answer

True

question

Twitter is an example of a subject blog.

answer

False

question

Nonprofit organization Web sites lack source bias.

answer

False

question

Commercial Web sites are often biased toward the interests of the site owner or any paid advertisers.

answer

True

question

The invisible Web is not accessible through general search engines.

answer

True

question

Dogpile is an example of a general search engine.

answer

False

question

Web sites with .org, .gov, and .edu extensions may be more reliable than those ending with .com or .net.

answer

True

question

The Web is the massive worldwide network of hardware, connecting millions of computers together so they can receive and retrieve information.

answer

False

question

Another word for support material is evidence.

answer

True

question

If you have a written reference list, you do not need to cite your sources in your speech.

answer

False

question

A good general research rule to follow is to use information published or collected in the last five years.

answer

True

question

To make sure your information is accurate, you should make sure it is verifiable and that it is used in within its original context.

answer

True

question

If you have relevant, pertinent personal knowledge on your topic, it will most likely replace the need for other research.

answer

False

question

Lawrence cited an original research report in his speech that was published in Communication Education. He was using a secondary source.

answer

False

question

Most newspaper and magazine articles are secondary sources.

answer

True

question

Sometimes you can have more than one mode in a set of numbers or none at all.

answer

True

question

You can never have too many statistics in a speech.

answer

False

question

As of May, 2010, 11 patients have undergone face transplants worldwide. This is an example of an inferential statistic.

answer

False

question

Effective hypothetical examples require the speaker and the audience to have faith that the projected outcome could occur.

answer

True

question

You interview your neighbor about his experience living through a tornado. When you use his experiences in your speech you are using personal testimony.

answer

False

question

Prestige testimony is testimony from a person the audience recognizes as an expert in a field related to your topic.

answer

False

question

A definition can be used as a persuasive device.

answer

True

question

Most audiences will expect you to back up facts with extended logical arguments.

answer

False

question

Conducting research can help build critical thinking skills.

answer

True

question

The _____ is the opening that gets the audience's attention and causes them to focus on the topic.

answer

introduction

question

The _____ is the part of your speech that contains main points,subordinate points, and links.

answer

body

question

The speech conclusion should end with a

answer

WOW statement

question

The speech conclusion should begin with a

answer

summary statement

question

What element of the introduction is the following: "As someone who has been a lifeguard for 7 years and is certified in swift water rescue, I want to talk to you about the importance of being safe while enjoying our nation's rivers."

answer

credibility material

question

An outline can help make sure your main points relate to your central idea.

answer

True

question

You should begin your preparation outline by putting the topic, specific purpose, and central idea at the top of the page.

answer

True

question

It is acceptable to use more than one idea within a point as long as you connect them with words such as and, or, because, or but.

answer

False

question

Introductions and conclusions do not need to be as carefully planned out as the body of the speech.

answer

False

question

The first part of your introduction should be attention-getting material.

answer

True

question

A _____ is a plan designed to achieve a particular goal.

answer

strategy

question

The _____ strategy is based on moving through time or sequential steps.

answer

chronological

question

The _____ strategy is ideal when your topic has inherent subpoints.

answer

topical

question

If Carlette wants to describe the layers of the skin to the audience, she should use the _____ strategy.

answer

spatial

question

If Wanda wants to show the effects of road range, going from traffic fines, and leading up to death caused by traffic accidents, she should use the _____ strategy.

answer

order by intensity

question

The strategy you use to arrange your main points can make or break your speech.

answer

True

question

Monroe's motivated sequence can be used with informative and persuasive speeches.

answer

False

question

When using the comparative strategy, be sure to include as many points of comparison as you can.

answer

False

question

A speech comparing store brands with name brands and showing how store brands are better is using the comparative advantages pattern.

answer

True

question

Speeches using the causal pattern can be written in cause-effect order as well as effect-cause order.

answer

True

question

The first step in an effective introduction is to

answer

capture your audience's attention

question

_____ refers to a speaker's ethical consideration for his/her audience and his/her relationship with the topic.

answer

Credibility

question

Another word for credibility is _____.

answer

ethos

question

Which of the following is NOT a way to build speaker-credibility?

answer

a) practice your introduction until you are sure of it and your abilities. b) point out what you have in common with the audience or topic. c) do not explain your experience with the topic or you may come across as arrogant.* d) be sincere and show concern for the audience's well‐being.

question

Today I want to show you how to bake a homemade apple pie. We will gather our ingredients, make the crust, add the filling and bake it to perfection. The preceding is an example of a(n)

answer

preview

question

Credibility is built throughout the entire speech.

answer

True

question

Effective speaker delivery can enhance credibility.

answer

True

question

Humor is a good attention‐getter, even if it is not relevant to the topic.

answer

False

question

A rhetorical question does not require a response from the audience.

answer

True

question

You can improve your confidence by spending a lot of time preparing and practicing the introduction.

answer

True

question

When Ellen hears the word "hospital," she has an intense, negative reaction. She is experiencing the __________ meaning of the word.

answer

connotative

question

__________ is learned patterns of beliefs, values, attitudes, norms, practices, customs, and behaviors shared by a large group of people.

answer

Culture

question

Culture includes all of the following EXCEPT

answer

a) personality* b) values c) attitudes d) customs

question

Tessa spends most of her time in chat rooms and on social media connecting with others who share her interests. Tessa and her cyber-friends have a set of norms, customs, behavior, and language that they employ in their interactions. In this scenario, Tessa and her friends are members of a shared

answer

culture

question

Which of the following statements about the power of language is NOT true?

answer

a) The power of language is always used in a positive manner.* b) Language can help create equality. c) Language has the ability to disempower. d) The power of language can be used on both a conscious and unconscious level.

question

In his speech about computer programming, Jeremiah used highly technical language, known as __________, which confused his audience.

answer

jargon

question

When you refer to the National Communication Association as the "NCA," you are using a(n)

answer

acronym

question

__________ are sounds, words, or phrases that serve no purpose and do not add to the understanding of the message.

answer

Fillers

question

Which of the following is an example of gender-neutral language?

answer

a) spouses* b) housewife c) congressman d) fireman

question

Which of the following is NOT a guideline for using culturally appropriate and unbiased language?

answer

a) Avoid singling out personal traits or characteristics when they do not relate to the subject at hand. b) Use the name for an individual or group that you prefer.* c) Avoid language that promotes stereotypes. d) Select appropriate language that is constructive, not destructive.

question

Having a pitch that doesn't fluctuate is called

answer

monotone

question

__________ allow(s) your audience time to linger on a thought or to emphasize a point you are about to make.

answer

Pauses

question

"Um", "uh," and "you know" are examples of

answer

vocal fillers

question

Having vocal __________ means changing your volume, pitch, rate, and pauses throughout your speech.

answer

variety

question

Saying "gonna" instead of "going to" demonstrates a problem of

answer

articulation

question

Which of the following is NOT an element of physical delivery?

answer

a) posture b) facial expression c) eye contact d) articulation*

question

Which of the following is NOT a guideline for creating an effective appearance during public speaking?

answer

a) Consider environmental issues. b) Think about the mood, attitude, or image you want to project. c) Dress in a manner that draws attention to yourself.* d) Use your image to support, not detract from your topic.

question

Which of the following is NOT true about eye contact?

answer

a) All cultures prefer direct eye contact.* b) Beginning speakers often use ineffective eye contact. c) Establishing eye contact with your audience helps them stay focused on you and your message. d) Eye contact enables you to attain feedback during the speech.

question

__________ are the use of facial features and muscles to convey your internal thoughts or feelings.

answer

Facial Expressions

question

Which of the following is NOT a universal facial expression?

answer

shame

question

Which of the following is NOT a guideline for using effective facial expressions?

answer

a) Consider the universality of your expressions. b) Match your expressions to your verbal message c) Match your expressions to the expressions of your audience.* d) Avoid exaggerating or overdoing your expressions.

question

When you use your body or parts of it to convey a message or feeling during your speech, you are using

answer

gesture

question

Which of the following is a guideline for using gestures?

answer

a) They should be purposefully used.* b) They should never be used during formal speaking occasions. c) They should be used in an exaggerated manner. d) They should be rhythmic.

question

Which of the following is TRUE about using movement in your speech?

answer

a) Pacing adds interest and variety to a speech. b) Standing behind a lectern can make you look unapproachable.* c) Formal speeches allow for more flexibility in your movement. d) Standing completely still can make you look more confident.

question

The most acceptable contemporary method of speech delivery is

answer

extemporaneous

question

Presentation aids can do all of the following EXCEPT

answer

a) make it easier for your audience to understand your topic. b) convey emotion. c) serve as your outline.* d) improve your credibility.

question

Which of the following is NOT true about using actual items as presentation aids?

answer

a) They can be too small to see or too large to bring. b) They can demonstrate, illustrate, exemplify, or emphasize your topic. c) They are not appropriate for persuasive speeches.* d) They can distract the audience from the message.

question

__________ are visual summaries of complex or large quantities of information.

answer

Charts

question

If Mariel wants to show her audience the chain of command from company president to managers to supervisors to employees, she should use a(n)

answer

organizational chart

question

If you want to show the growth in popularity of reality television over the last 10 years, you should use a

answer

line graph

question

__________ are visuals consisting of vertical or horizontal bars that represent specific sets of data.

answer

Bar graphs

question

Which of the following is NOT an advantage of the use of media as presentation aids?

answer

a) They can make your speech memorable. b) They can illustrate a point. c) They can require a lot of practice.* d) They can increase ethos when used properly.

question

Which of the following is NOT an appropriate purpose for using a presentation aid?

answer

a) to make the speech more glitzy* b) to promote understanding and clarity c) to grab attention and maintain interest d) to appeal to your audience's emotions

question

Kirsten is trying to decide which type of presentation aid she should use. She should first consider all of the following EXCEPT

answer

a) her specific purpose.* b) herself. c) her topic. d) the situation.

question

Which of the following is NOT a helpful hint to using handouts?

answer

a) make sure they look professionally made b) make about 10 percent more than you think you will need c) hand them out during your introduction d) include a title, date, your name and contact information

question

Listening is all of the following EXCEPT

answer

a) a process b) conscious c) passive* d) learned

question

Which of the following is NOT an example of a verbal response in the listening process?

answer

a) smiling at the speaker's joke* b) answering a speaker's question c) asking for further explanation d) paraphrasing the speaker's message

question

Which of the following is NOT true about silence as a response?

answer

a) You may need other nonverbal cues to properly interpret silence. b) Silence can signal concentration. c) Silence can signal a problem between speaker and listener. d) Silence after a message is always a bad sign.*

question

The stage of the listening process where you retain the information is called

answer

remembering

question

Listening to your favorite type of music is an example of __________ listening.

answer

appreciative

question

If you listen to your friend as she tells you about losing her job, you are engaging in __________ listening.

answer

empathic

question

Kara asks her neighbor to explain how to add oil to her lawnmower. This is an example of _______ listening.

answer

informative

question

If you listen to a speaker and judge whether or not his/her sources are credible, you are engaging in __________ listening.

answer

critical

question

__________ barriers are bodily conditions that prevent you from focusing on and absorbing a message.

answer

Physiological

question

Alex couldn't concentrate on the professor's lecture because the lights kept flickering on and off. This is an example of a(n) __________ barrier.

answer

environmental

question

The process of evaluation begins with

answer

listening

question

_____ is description grounded in a justified judgment.

answer

Evaluation

question

Effective _____ involves accurately describing a speech, fairly judging its worth, and logically justifying your view of it based on rational norms.

answer

evaluation

question

Which of the following is NOT true about evaluation?

answer

a) It elevates to the next level of worth. b) It involves showing disapproval.* c) It offers a sensible justification for what works or needs improvement. d) It involves describing what you see.

question

_____ is the mechanism for evaluation.

answer

Critical thinking

question

The process of evaluation begins with active listening.

answer

True

question

Effective evaluation focuses only on what elements need improving.

answer

False

question

Effective evaluation can build speaker confidence.

answer

True

question

"I was confused by some of the medical terms you used" is an example of an evaluation of the speaker's presentation.

answer

True

question

When evaluating the speeches of your classmates, always start with something negative and end with the positive.

answer

False

question

The informative speech process includes starting, researching, creating,

answer

presenting, listening, and evaluating

question

Informative speaking gives one's audience new knowledge and

answer

increases their current knowledge

question

Which type of informative speech is about a person?

answer

description

question

Which type of informative speech is about a process?

answer

instruction

question

The topic of immigration reform is a(n) _____ type of informative speech.

answer

explanation

question

You begin with the idea of fish for a speech topic, then you think of fish in the Midwest, then you think of discussing both trout and catfish. This illustrates a way to create an

answer

idea bank

question

A specific purpose is a single statement that merges the general purpose, audience, and _____ together.

answer

objective

question

The first step in the speech introduction is _____.

answer

attention-getter

question

Jargon and acronyms are useful ways to relate the speech to the audience.

answer

False

question

he audience response statement follows the WOW statement in the speech and on the outline.

answer

False

question

For an act to illustrate persuasion, it must be

answer

deliberate

question

_____ are psychological responses to act or feel one way or another toward something.

answer

Attitudes

question

_____ are those ideas people have learned to accept as plausible based on interpretation and judgment.

answer

Beliefs

question

SUVs are safe" is a proposition of

answer

fact

question

"Downloading or sharing music is unethical" is a proposition of

answer

value

question

"All home owners should be required to recycle" is a proposition of

answer

policy

question

Appeals to gain, target a person's need to evaluate the benefits he/she could receive (if he/she were to change a particular attitude, value, or belief).

answer

True

question

The warrant helps the audience draw a conclusion about the claim and evidence provided.

answer

True

question

Appeals to harmony, target a person's need to have dissonance (or conflicting feelings) in his/her life.

answer

False

question

Which of the following is NOT true about presentation aids?

answer

a) They will aid audience retention. b) They can boost your credibility. c) They can serve as your outline.* d) They can help you cross a cultural divide.

question

Presentation aids can help you maintain a(n) _____ delivery.

answer

extemporaneous

question

The first step in the informative speaking process is to

answer

choose a focused topic.

question

Language usage, delivery, and presentation aids fall underthe _____ stage of informative speaking.

answer

presenting

question

The _____ is the opening that gets the audience's attention and causes them to focus on the topic.

answer

introduction

question

The _____ is the part of your speech that contains main points,subordinate points, and links.

answer

body

question

Monroe's motivated sequence can be used with informative and persuasive speeches.

answer

False

question

_____ are symbols that you use to create, learn, and use toexpress your thoughts and feelings.

answer

Words

question

The "triangle of meaning" explains that the meanings of words are in the words themselves.

answer

False

question

Jargon, abbreviations, and acronyms are helpful and informative, especially to intercultural audiences.

answer

False

question

Using oral style means using simple sentence structure, informal language, personally tailored messages, animated language, and repetition and restatement.

answer

True

question

Having a pitch that doesn't fluctuate is called a(n) _____.

answer

monotone

question

Mispronouncing words in your speech can lower your ethos.

answer

True

question

_____ allows us to build and maintain healthy relationships with our families, significant others, friends, and coworkers.

answer

Listening

question

Being willing to keep an open mind is an important part of being a critical listener and thinker.

answer

True

question

_____ is a deliberate attempt by the speaker to create,reinforce, or change the attitudes, beliefs, values, and/or behaviors of the listener.

answer

Persuasion

question

When you argue by deduction, you argue from specific casesto a general statement suggesting something to be likelybased on the specific cases.

answer

False

question

The first step in creating a persuasive speech is to

answer

consider the audience and the situation.

question

The ethical considerations for informative speaking and persuasive speaking are the same.

answer

False

Introduction to Public Speaking – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards