Intro to Business Test – Flashcards
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An activity which seeks to earn a profit by providing a good or service is known as a(n)
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Business
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person who assumes the risk of starting a business
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Entrepreneur
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Quality of life is
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a measure of the general well-being and satisfaction derived from a variety of factors including political freedom, safety, education, and a clean environment
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The amount of goods and services people can buy with the money they have is called their
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Standard of Living
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The customers, employees, stockholders, suppliers, creditors, and others who stand to gain or lose by ___ policies and activities of a business represent the firm's
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stakeholders
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Last year, Adventure Enterprises reported revenues of $24 million while its total expenses were $10 million. Based on this information, Adventure reported
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profits of $14 million
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A common characteristic of most entrepreneurs is that they:
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accept the risks involved in starting and managing a business
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The standard of living for a nation's people depends mainly on
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their income and the prices of the goods and services they buy
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Which of the following is a factor of production?
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Knowledge
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Two factors of production that seem to contribute the most to a nation's ability to create wealth are:
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Entrepreneurship & Knowledge
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The business environment is/ are
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the external and internal circumstances that surround the business
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Questionable business practices such as those followed by many mortgage lending companies in the past few years:
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fundamentally weakened the entire economic environment
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The Internet and the emergence of an information-based economy are important parts of the_________ environment in which businesses operate.
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technological
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Successful businesses are keenly focused on their
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customers
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The threat of terrorism more often _________ the cost of operating a business
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increases
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During the past 150 years, the US has evolved from what types of economies?
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an agrarian economy to a manufacturing economy to a service oriented economy
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Health care, insurance, recreation and other intangible products are provided by the
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service industry
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Which of the following explains why individuals accept the risks of business ownership:
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the sense of self-satisfaction and independence
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In recent years, almost all new job creation in the US has occurred in the
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service sector
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Which best describes entrepreneurial personality traits?
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Tolerant and uncertainty and highly energetic
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One of the challenges of running a home-based business is
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keeping work and family tasks separate
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Enterprise zones
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are specific geographic areas that business investment by offering lower taxes and government
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Successful entrepreneurs are self-nurturing. This means they
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perform all business operations by themselves.
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Small businesses create about ____ of the new jobs in the US.
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60-80%
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Which is not a reason stated for small business failure?
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Buying too little on credit and not being lenient enough with your credit paying
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Management
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is the art of utilizing organizational resources to accomplish goals at work
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Today's progressive managers
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emphasize teamwork and cooperation rather than discipline and order-giving
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One of the four primary functions of management is
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financing
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Planning
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is the management function that involves setting goals, strategies, and tactics for achieving the organization's goals and objectives
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When managers determine that an organization is not making sufficient progress toward achieving its goals and objectives and they develop corrective measures, they are involved in
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controlling
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As a manager, 2 of Sylvia's strengths are her ability to communicate goals clearly, and her ability to guide, coach, and motivate workers. Based on these strengths _______is a management function that Sylvia is likely to be good at performing.
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leading
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Leadership, coaching, and morale building are all parts of a manager's
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human relations skills
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By completing the courses needed to obtain a college major in accounting, marketing, or some other field, a student can go a long way toward acquiring the ________ skills managers need to rise through the ranks of their area of specialization.
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technical
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9. As CEO of Google, Eric Schmidt performs strategic planning for the organization as well as putting structure in place to monitor company progress. These activities make use of Eric's :
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conceptual skills
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The _________ style of leadership is characterized by making managerial decisions without consulting others.
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autocratic
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A(n) __________ leader would set objectives and give employees a great deal of freedom to decide for themselves how to accomplish those objectives.
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free-rein
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Marketing
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is the activity, set of institutions, and processors for consulting, communicating, ???? and exchanging offerings that have value for customers, clients, partners, and society at large.
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The significant increase in consumer demand following WWII marked the beginning of the
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marketing concept era.
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Firms that have adopted _____________ seek to do more than simply sell a product, they seek to learn as much as possible about their customers in order to satisfy them with goods and services over time.
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customer relationship management
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Which of the following is a part of the marketing concept?
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A consumer orientation
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Comparing the business practices of the 1950s to those of today indicate that today's marketing managers
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have a more ambitious goal of not just satisfying customers, but of exceeding their expectations.
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A firm's marketing mix consists of 4 major components, which are generally referred to as the four
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P's
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Marketers define a _________ as any physical good, service, or idea that satisfies a want or need.
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product
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________ consists of all the techniques sellers use to persuade consumers to buy their goods and services.
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Promotion
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Which of the following terms involves the analysis of markets to identify opportunities and challenges?
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Marketing Research
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A firm gathers_______ data by conducting surveys, interviewing customers, or mailing out questionnaires.
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primary
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___________ consists of info that has already been researched by others and is published in journals or books, or has been made available online.
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Secondary data
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A _________ consists of a small group of people who meet under the direction of a discussion leader to discuss opinions about an organization, its products, or other issues.
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focus group
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The _______ market consists of individuals and organizations that want goods and services in order to produce goods and services or to sell, rent, or supply those goods to others.
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B2B- business to business
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The factor that determines whether a product is classified as a consumer product or an industrial product is the:
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end use of product
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One of the elements essential to Frederick Taylor's approach to improving worker productivity was
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rules of work
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Frank and Lillian Gilbreth developed the principle of ________ which said that every job could be broken down into a series of elementary motions
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motion economy
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New employees at Throneberry Manufacturing are carefully trained to use the most efficient production methods. They are then placed on an assembly line and expected to perform the same task day after day, using the methods they were taught. The work is boring, but the pay is good. Throneberry's approach is consistent with the principles of :
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scientific management
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The findings of the Hawthorne studies led researches to look more closely at how the __________ could lead to better productivity
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human side of motivation
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According to Maslow, a higher order need becomes a source of motivation after:
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lower order needs are satisfied
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Maslow called the needs people have for security at work or something called:
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safety needs
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Melody has worked as a secretary at Consolidated Freight Handling for 10 years. Although she has made friends at work, she has been passed-over for promotion twice and feels that no one appreciates her skills. Melody is concerned with satisfying her:
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esteem needs
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Herzberg found that factors that provided the highest level of motivation were mostly at:
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job content
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Herzberg found that good pay was a
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hygiene factor rather than a motivator
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JP Pharmaceuticals has redesigned many jobs to make the work more interesting and encourages its employees to further their education by reimbursing them up to $5,000 plus expenses. JP also recognizes worker achievements at a company picnic each spring. Talented employees are given promotions and added responsibilities. These policies suggest Pharmaceuticals is using the findings of
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Frederick Herzberg to increase worker motivation
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__________ used the terms Theory X and Theory Y to describe different attitudes managing.
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Douglas McGregor
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Theory ____ assumes that the average person likes work, and has a relatively high degree of organization and creativity.
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Y
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Chase believes that most of his subordinates dislike work and would avoid it if possible. He also believesthat his employees have little, if any, ambition and that the only way to motivate them is by using threats and punishment. Chase's views are consistent with __________ management.
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Theory X
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Management by objectives was developed by
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Peter Drucker
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Which of the following responses is the best and most comprehensive? "A company's accounting information is useful to:
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managers, owners, creditors, employees, and the government
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A person's pulse rate and blood pressure are indicators of a person's health. Similarly, __________ can help assess the health of a business
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financial statements
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The area of accounting that provides managers inside the organization with information they need to make decisions called
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managerial accounting
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A(n) _______ is a yearly published statement of the financial condition, progress, and expectations of an organization.
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annual report
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The Balance Sheet, the Statement of Cash Flows, and the _______ are 3 key financial statements prepared by accountants
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income statement
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A _______ provides a summary of cash coming into and money going out of a firm from operations activities, financing activities, and
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statement of cash flows
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When companies owe money to creditors, suppliers, and others, these outstanding amounts are recorded on the balance sheet as:
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liabilities
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The fundamental accounting equation equates Assets=
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liability + owners' equity
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Which of the following items is found on an income statement?
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The cost of goods sold
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Small businesses create about _______ of the new jobs in the US
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60-80%
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What are reasons for small business failure?
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Managerial incompetence, Inadequate financial planning, Buying too little on credit and not being lenient enough with your credit paying customers,
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Corporations benefit from securities markets primarily by
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by obtaining the capital they need to finance their operations
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Trading in newly issued securities takes place in the
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primary market
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When retained earnings aren't enough to meet their long-term funding needs, business may sell:
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common stock
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Which would be classified as an institutional investor?
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Pension funds
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Who buys, at a discount, the entire issue of a new security and then sells the issue investors at full price?
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Investment bankers
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New restaurant wants to raise money on an undisclosed amount of funds to expand the company internationally. This will have to require the CFO (Chief Financial Officer) to:
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file full disclosure financial statements and seek approval of Securities and Exchange Commission
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The ______ is a large national electronic stock trading market
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NASDAQ
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Which isn't listed on the National Securities Exchange?
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Over the counter market
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A ______ provides evidence of ownership in a specific corporation
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stock certificate
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When investors buy _____, they receive a priority claim in the payment of dividends, as well as assets if the business is liquidated. However, these investors don't have voting rights.
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preferred stock
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______ are paid out of a corporations profit after taxes
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Dividends
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Coporations benefit from securities markets primarily by:
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obtaining the capital they need to finance their operations
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Another name for the fixed rate of interest attached to a bond is the :
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coupon rate
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An unsecured bond, backed only by the well-respected name of the organization is a:
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debenture bond
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The investor will receive the face value of the bond on the _______ date
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maturity date
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When an investor places a buy order with a stock broker, the broker contacts a ________ to complete the transaction
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stock exchange member or dealer where the stock is trader
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Creating a portfolio by buying several types of investments to spread the risk of investing is
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diversification
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The Risk Return Trade Off investors assume means:
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you will add risk if you think you can get a greater return
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Which of the securities are historically considered high quality and usually pay dividends?
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Blue chip stocks
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Which of the following describes the process when an investor borrows a % of the purchase price of a stock from the brokerage firm?
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Buying on margin
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In the securities markets, capital gains take the place when a :
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security sells for more than the original purchase price
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corporations that want to attract more investors by lowering the selling price of common stock might want to:
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stock split
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Financial planning begins with:
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earning money
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What % of population is successful in savings money for retirement comfortably?
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10%
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A financial planner would encourage you to borrow money:
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only to buy assets that are likely to generate income or more money.
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Which of the following accounting statements would assist an individual in taking inventory of personal assets and liabilities?
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Balance sheet.