question

All the activities involved in acquiring, maintaining, and developing an organizations human resources

answer

Human resources management (HRM)

question

The development of strategies to meet a firms future human resources needs

answer

Human resources planning

question

Increasing employee job satisfaction through satisfaction surveys, employee communication programs, exit interviews, and fair treatment

answer

Employee relations

question

Teaching employees new skills and new jobs, and more effective ways to performing their present jobs

answer

Training and development

question

A list of key personnel and their possible replacements within a firm

answer

Replacement chart

question

A computerized databank containing information on the skills and experience of all present employees

answer

Skills inventory

question

Dismissed from the workforce until they are needed again

answer

Laid off

question

The normal reduction in the workforce that occurs when employees leave a firm

answer

Attrition

question

Differences among people in the workforce owing to race, ethnicity and gender

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Cultural (workplace) diversity

question

The acquisitions phase of HRM include all but which of the following activities; A. Training B. Selection C. Orientation D. Job analysis

answer

A

question

All of the following factors are important to managing employee turnover except: A. Performing job analysis B. Providing Hans-on employee-support C. Forecasting turnover D. Hiring the right employee from the beginning

answer

A

question

When a firm promotes a qualified woman, but fails to compensate her at the same rate as a man in the same position, the firm may be guilty of violating the concept of A. A fair wage structure B. Compensation C. A flexible benefit plan D. Comparable worth E. A lump-some salary plan

answer

D

question

Angie expects to receive at least the minimum federal wage rate and overtime pay when she works more than 40 hours a week as a clerk at the local video store. Angie knows that she has the_____, passed in the______, to thank for both of these. A. Worker adjustment and retraining notification act; 1980s B. National Labor relations act; 1930s C. Equal pay act; 1960 D. Equal pay act; 1930s E. Fair labor standards act; 1930s

answer

E

question

Developing a training program involves all of the following except A. Supervising workers B. Determining training methods C. Conducting an analysis of needs D. Creating an evaluation system E. Selecting development methods

answer

A

question

The development phase of human resources management (HRM) involves A. Recruiting B. Staffing C. Employee relations D. Training and development E. Compensation

answer

D

question

One responsibility of human resources manager is to fill organizational positions with qualified people. To do this successfully, what must a manager do first to determine the qualifications needed for the position? A. Set up job orientations B. Conduct job analyses C. Determine compensation and benefits D. Prepare a skills inventory E. Develop performance appraisal standards

answer

B

question

Jones, LTD., Is dissatisfied with it's across-the-board salary increases and is searching for a program that provides more individual rewards, benefits, and incentives. The company is committed to controlling labor costs while, simultaneously, encouraging and motivating employees to perform at a high-level. The HR manager at Jones has suggested a_____program. A. Benefits B. Lump-sum salary C. Remuneration D. Merit pay D. Profit-sharing

answer

D

question

A systematic procedure for studying jobs to determine their various elements and requirements

answer

Job analysis

question

A list of the elements that make up a particular job

answer

Job description

question

A list of the qualifications required to perform a particular job

answer

Job specification

question

The process of attracting qualify job applicants

answer

Recruiting

question

The attempt to attract job applicants from outside and organization

answer

External recruiting

question

Considering present employees as applicants for available positions

answer

Internal recruiting

question

The process of gathering information about applicants for a position and then using that information to choose the most appropriate applicant

answer

Selection

question

The process of acquainting new employees with an organization

answer

Orientation

question

A replacement chart is a list of all personnel in a company and a potential replacement from outside the company. A. True B. False

answer

B

question

Monster.com is the largest online job-search site on the Internet. A. True B. False

answer

A

question

The disadvantage of external recruiting is the bringing of new perspectives into the organization. A. True B. False

answer

B

question

Success in the selection process means hiring the most qualified person. A. True B. False

answer

B

question

All interviewers consider the list of references of a potential employee to be a great value. A. True B. False

answer

B

question

A lump-sum salary increase gives retiring employees an opportunity to take one sum at retirement age A. True B. False

answer

B

question

Employers holding federal contracts in excess of $50,000 and that have 50 or more employees must abide by affirmative action laws. A. True B. False

answer

A

question

A retirement plan is required to be fully funded by the employer A. True B. False

answer

B

question

HRM consists of: A. Hiring and training suppliers within an organization B. All the activities involved in acquiring, maintaining, and developing the human resources in an organization C. All the activities involved in acquiring, maintaining, and developing the materials in an organization D. Acquiring and maintaining the material resources in an organization E. Acquiring and divesting a company of the financial resources in that organization

answer

B

question

Compensation issues are a part of the_______phase of HRM A. Maintaining B. Employee relations C. Orientation D. Training A. Selection

answer

A

question

A systematic procedure for studying jobs is known as A. Job description B. Job specification C. A replacement chart D. Job analysis A. Skills inventory

answer

D

question

Women make up approximately______of the US workforce A. 34 B. 54 C. 40 D. 39 E. 47

answer

E

question

A structured interview involves A. Asking only a prepared set of job-related question B. Interviewing all candidates within the same short time span C. Asking all interviewees in maximum of three prepared questions D. Interviewing all candidates in the same location E. Asking all interviewees random questions

answer

A

question

Which of the following would least likely be considered part of an employee reward system? A. Rewards that are comparable to other firms B. Rewards that are distributed with recognition that different people have different needs C. Rewards that enable employees to move up in the Company D. Rewards that are distributed fairly E. Rewards that enable employees to satisfy needs

answer

C

question

What is the primary idea behind profit-sharing A. To create a team-based environment B. To effectively train employees C. To motivate employees D. To create a collaborative work environment E. To recruit creative employees

answer

C

question

Which of the following employee benefits is required by law? A. Tuition-reimbursement B. Exercise rooms C. Workers compensation insurance D. Company cafeterias E. Childcare services

answer

C

question

The payment employees receive in return for their labor

answer

Compensation

question

The policies and strategies that determine employee compensation

answer

Compensation system

question

A collection of data on prevailing wage rates within an industry or a geographic area

answer

Wage survey

question

The process of determining the relative worth of the various jobs within a firm

answer

Job evaluation

question

A concept that seeks equal compensation for jobs requiring about the same level of education, training, and skills

answer

Comparable worth

question

A specific amount of money paid for each hour of work

answer

Hourly wage

question

A specific amount of money paid for an employees work during a set calendar, Regardless of the actual number of hours worked

answer

Salary

question

A payment that is a percentage of sales revenue

answer

Commission

question

A payment in addition to wages, salary, or commissions

answer

Incentive payment

question

An entire pay raise taken in one lump sum

answer

Lump-sum salary increases

question

The distribution of a percentage of a firms profit among its employees

answer

Profit-sharing

question

A reward in addition to regular compensation that is provided indirectly to employees

answer

Employee benefit

question

Compensation plan whereby an employee receives a predetermined amount of benefit dollars to spend on a package of benefits he or she has selected to meet individual needs

answer

Flexible benefit plan

question

The process of teaching operations and technical employees how to do their present jobs more effectively and efficiently

answer

Employee training

question

The process of preparing managers and other professionals to assume increased responsibility in both present and future positions

answer

Management development

question

The evaluation of employees' current and potential levels of performance to allow managers to make objective human resources decisions

answer

Performance appraisal

question

Although cultural diversity presents a challenge, managers should view it as an opportunity rather than a limitation A. True B. False

answer

A

question

The three important phases of HRM include A. Hiring, training and firing B. Recruiting, selection in orientation C. Buying, inventorying, and selling D. Acquiring, maintaining and developing E. Orientation, relations, and appraisal

answer

D

question

______Is considered the basis for recruiting in selecting new employees A. A skills inventory B. A replacement chard C. Job specification D. Job analysis D. Job description

answer

D

question

When undersupply is expected to be temporary in a company, some employees may be laid off. A. True B. False

answer

B

question

It is standard that salaried employees do not receive overtime pay A. True B. False

answer

A

question

Which of the following is least likely to provide HRM with information for human resource planning? A. Orientation programs B. An organizations strategic plan C. Past staffing levels D. Evolving technologies E. Projected economic trends

answer

A

question

Which of the following is not an HRM activity? A. Job analysis B. Selection C. Enrolling D. Orientation E. Recruiting

answer

C

question

What is a skills inventory? A. A database of skills of all potential employees that have applied for a new position in the company B. A database of skills and experience of all retiring employees C. A database of skills needed by the company D. A database of skills and experience of all top management E. A database of skills and experience of present employees

answer

E

question

Which of the following is not a way to reduce your work force? A. Orientation B. Attrition C. Early retirement D. Laid off E. Fired

answer

A

question

What is a primary disadvantage of internal recruiting in an organization? A. It is a long and costly process B. It is expensive C. It deflates employee motivation D. It leaves another position to be filled A. The recruiting and selection costs are high

answer

D

question

A resume is typically a minimum of three pages A. True B. False

answer

B

question

The concept of equal compensation for jobs that require about the same level of education, training, and skills is known as A. Skills inventory B. Comparable worth C. A compensation system D. Job specification E. Profit-sharing

answer

B

question

It wage structure is usually developed on the basis of job analysis A. True B. False

answer

B

question

Recruiters may seek job applicants from inside the firm, outside the firm, or both A. True B. False

answer

A

question

Performance appraisals can be considered a part of the development phase of HRM A. True B. False

answer

A

question

A job analysis is a list of elements that make up a particular job A. True B. False

answer

B

question

_____Is a way of rewarding outstanding individual employees A. A lump-sum salary increase B. Merit pay C. Gain sharing D. Profit-sharing E. A pension program

answer

B

question

Which of the following is not a main objective of a performance appraisal? A. Provides an effective basis for distributing rewards B. Informs and organizations of its success in the employee training process C. Apprises workers of how they are doing in their jobs D. Helps the organization monitor it's employee selection process E. Informs and organization of its profit potential in regard to each employee

answer

E

question

Employee compensation may account for up to 80% of the firms operating costs A. True B. False

answer

B

question

Legislation in regard to minimum wages and overtime pay rates were established in the 1950s A. True B. False

answer

B

question

Established a collective-bargaining process in labor-management relations and the National Labor Relations Board

answer

National Labor relations act, 1935

question

Established a minimum wage and overtime pay rate for employees working more than 40 hours per week

answer

Fair labor standards act, 1938

question

Provides a balance between Union power in management power, also known as the Taft-Hartley act

answer

Labor-management relations act, 1947

question

Specifies that men and women who do equal jobs must be paid the same wage

answer

Equal pay act, 1963

question

Prohibits discrimination in employment practices based on sex, race, color, religion, or national origin

answer

Title VII of the civil rights act, 1964

question

Prohibits personal practices that discriminate against people aged 40 years and older. The 1986 amendment eliminated a mandatory retirement age

answer

Age discrimination in employment act, 1967 - 1986

question

Regulates the degree to which employees can be exposed to hazardous substances and specifies the safety equipment that the employer must provide

answer

Occupation safety and health act, 1970

question

Regulates company retirement programs and provides a federal insurance program for retirement plans that go bankrupt

answer

Employment retirement income security act, 1974

question

Requires employers to give employees 60 days notice regarding plant closure or layoff of 50 or more employees

answer

Worker adjustment and retraining notification act, 1988

question

Prohibits discrimination against qualified individuals with disabilities in all employment practices, including job-application procedures, hiring, firing, advancement, compensation, training, and other terms, conditions, and privileges of employment

answer

Americans with disabilities act, 1990

question

Empowers employees to sue employers for sexual discrimination and collect punitive damages

answer

Civil rights act, 1991

question

Requires an organization with 50 or more employees to provide up to 12 weeks of leave without pay on the birth (or adoption) of an employee's child or if employee or his or her spouse, child, or parent is seriously ill

answer

Family and medical leave act, 1993

Intro to Business chapter 9 – Flashcards

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