question

Which of the following should ideally dictate the organizational structure and staffing needs of the firm?

answer

the firm's strategy

question

__________ are employees assigned to a country other than their own

answer

expatriates

question

Kelly Roberts, an American, is a senior manager at her firm's headquarters in New York. Kelly is a _____

answer

parent-country national

question

A(n) ________________ staffing approach is more likely to be effective when implementing a multinational strategy.

answer

polycentric

question

In which of the following staffing approaches, are the best managers recruited from within or outside of the company, regardless of nationality?

answer

global staffing approach

question

Who, among the following, when used to manage subsidiaries, usually brings more cultural flexibility and adaptability to a situation?

answer

third-country nationals

question

Recruiting managers from Latin America for a position in Brazil is an example of ________

answer

regiocentric staffing approach

question

___________ staffing approach usually results in a higher level of authority and decision making at headquarters compared to the polycentric approach.

answer

ethnocentric

question

According to Mansour Javidan, which of the following is NOT a global mind-set attribute that a successful expatriates posseses?

answer

autocratic leadership qualities

question

Which of the following is the least critical area of expatriate preparation?

answer

technical training

question

A state of disorientation and anxiety that results from not knowing how to behave in an unfamiliar culture is called __________

answer

culture shock

question

Which of the following is a disadvantage of the ethnocentric staffing approach?

answer

lack of managerial effectiveness of PCNs in foreign countries

question

Which of the following is most likely to occur in the honeymoon stage of culture shock?

answer

New arrivals are fascinated by aspects of the new culture

question

In the global stage of a firm's globalization, ___________

answer

the need for training is high

question

An appropriate compensation and benefits package is most likely to ___________

answer

motivate employees

question

Which of the following methods is used by many firms to reduce the overall costs of expatriate assignments?

answer

extending the expatriate's tour

question

The concept of "keeping the expatriate whole" in terms of compensation most likely means ensuring that the expatriate's ________________

answer

standard of living is at par with that of colleagues at home

question

The ____________ is often used to equalize the standard of living between the host country and the home country, and to add some compensation for inconvenience or qualitative loss.

answer

balance sheet approach

question

Relocation expense is an example of a(n)__________

answer

allowance

question

The ______________ pays the expatriate the going rate for similar positions in the host country, plus whatever allowances and benefits for the assignment that the manager negotiates.

answer

localization approach

question

Which of the following is true with regard to training and compensating host-country nationals?

answer

Many multinationals wish to train their employees to bridge the divide between the firm's successful corporate culture and practices, and the local culture and work practices

question

A global staffing policy_________

answer

provides a greater pool of qualified and willing applicants from which to choose

question

____________ is increasingly being recognized as a major determinant of success or failure in international business.

answer

international human resource management

question

Alec is an American working for a software company in Texas. He has been assigned to work on a project in China for a year. He would be considered as a(n) ________ in China.

answer

expatriate

question

Felix Department store has over 900 stores in the U.S. and over 300 stores in Mexico and Canada. Felix has been particularly successful in Mexico, and the firm's executives believe Felix should expand into other Latin American countries. As a result, plans are underway for the construction of a new Felix store in Managua, Nicaragua. The construction, once started, is expected to be completed within a year, so staff selection needs to begin soon. Felix's executives are considering the idea of using parent-country nationals to manage the new store in Nicaragua. Which of the following, if true, best supports the argument that parent-country nationals should manage the Felix store in Managua, Nicaragua?

answer

Felix wants to maintain close control of the Nicaragua store for at least three years.

question

Which of the following is true with regard to Japanese workers?

answer

Japanese workers typically feel strong kinship to their employers

question

__________ suggests being motivated by more risky opportunities for variety and fast-track advancement.

answer

low uncertainty avoidance

question

Low power distance implies that ________

answer

people would be more motivated by teamwork and relation with peers

question

Which of the following is characterized by low dependence on an organization and a desire for personal time, freedom, and challenges?

answer

individualism

question

People generally prefer little consultation between superiors and subordinates in cultures where ______ is high

answer

power distance

question

Which of the following is true about collectivist cultures?

answer

people are motivated when they feel that the company is providing them with good working conditions, fringe benefits, and training

question

Which of the following is true about highly feminine cultures?

answer

The division of work and roles tend to be looser, motivating people through more flexible roles and work methods

question

Work centrality refers to ____________

answer

the degree of general importance that working has in life of an individual at any given point in time

question

In the Middle East, _______ plays a major role in all aspects of life, including work.

answer

religion

question

The task of _________ is the essence of leadership.

answer

helping employees realize their highest potential in the workplace

question

The critical factors necessary for successful leadership abroad have come to be known as the ________

answer

global mindset

question

__________ refers to the ability to recognize global market opportunities for a company and having a vision of doing business worldwide.

answer

global business savvy

question

Which of the following is true with regard to the global leader's role?

answer

managers on international assignments try to maximize leadership effectiveness by juggling several important, and sometimes conflicting, roles

question

Which of the following does NOT accurately characterize workers in the mexican culture?

answer

they rank low on uncertainty avoidance

question

In Mexico, _________ is of central importance.

answer

family

question

Which of the following is true with regard to Mexican workers?

answer

Mexican workers need more reassurance than employees in the U.S.

question

Most managers in Mexico find that the management style that works best there is _______

answer

Authoritative

question

Which of the following is true about the Mexican culture?

answer

harmony in the workplace is extremely important

question

Which of the following is typical of the Mexican business culture?

answer

resistance to change

question

Which of the following helps explain why Maslow's higher-order needs are generally not very high most Mexican workers' lists of needs?

answer

a relatively low standard of living for most workers

question

Rewarding the individual is frowned upon in ________ because it encourages competition rather than the desired group cooperation

answer

Japan

question

Which of the following is considered to be an incentive in China and gives workers more power?

answer

training

question

Industry leaders in France and Italy are highly regarded for their __________.

answer

social prominence

question

According to the contingency theory of leadership, international managers __________.

answer

must adjust their leadership behaviors according to the context, norms, attitudes, and other variables in the host country

question

There are various categories of resources--both people and processes--which IHR managers and other must develop and maintain; in particular it is essential for them to ___________.

answer

develop effective global management teams

question

Effective human resource management of a company's global cadre ends with ___________.

answer

successful repatriation of the executive into company headquarters

question

The psychological process of readapting to one's home culture after working in a host-country culture is called _______.

answer

reverse culture shock

question

Which of the following best explains the attrition rate for expatriates?

answer

expatriates feel unappreciated and dissatisfied both during and after the assignment and leave the company

question

__________ are all about learning how to deal with a wide range of people, to adapt to their cultures through compromise, and not to be a dictator.

answer

managerial skills

question

In the globalized economy, the knowledge and management resources required for the firm to succeed are no longer concentrated in a single region but are __________

answer

distributed around the world

question

The term __________ describes a collection of managers in or from several countries and who must rely on group collaboration if each member is to experience optimum success and goal achievement

answer

global management team

question

Which of the following is true with regard to virtual teams?

answer

The members of virtual teams interact through computer-mediated communication systems

question

________ is the ability to convey goals and train team members to use the collaborative technology effectively.

answer

task facilitation

question

Overall, more managerial opportunities are available for ______ women than for women in most other countries

answer

American

question

________ refers to a process of negotiations between workers and managers

answer

collective bargaining

question

Which of the following is a constraint frequently placed on management by organized labor?

answer

limits on the firm's ability to vary employment levels when necessary

question

Which of the following is the most likely reason for falling union membership in industrialized countries?

answer

rising proportion of temporary and part-time workers

question

______ unions are based on certain occupational skills

answer

craft

question

The mission of the International Labor Organization is to ___________

answer

ensure that humane conditions of labor are maintained

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