INTE 1000 CH 6 – Flashcards

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Nonprogrammer decisions are made using a rule, procedure, or quantitative method.
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False
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Scheduled reports are produced periodically, such as daily weekly, or monthly.
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True
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An MIS can be divided along functional lines to produce reports tailored to individual functions.
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True
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Revenue centers are units within the company that focus primarily on generating sales.
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True
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Internal auditing is performed by individuals within the organization to determine whether the financial statements and reports produced by the financial MIS are accurate.
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True
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Many manufacturing operations have been dramatically improve over the last decade as a result of advances information systems.
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True
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Just-in-time inventory determines when finished products are needed and then works backward to determine deadlines and resources needed.
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False
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Marketing functions are increasingly being performed on the Internet and mobile devices.
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True
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The focus of decision support systems is on decision-making effectiveness when faced with unstructured and structured business problems.
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False
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An ad hoc DSS is concerned with situations or decisions that come up frequently during the life of the organization.
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False
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One characteristic of a structured problem is that____. it is straightforward, requiring known facts and relationships the data might be difficult to manipulate or obtain the relationships among the pieces of data are not always clear the decision maker might not know the information requirements of the decision in advance.
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it is straightforward, requiring known facts and relationships
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The two phases of problem solving that were added by Huber to Simon's original three-state model were____. intelligence and design choice and implementation Implementation and monitoring design and choice
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Implementation and monitoring
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The second stage in the problem solving process during which you develop alternative solutions to the problem and evaluate their feasibility. design choice intelligence monitoring
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design
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During the ____ stage of the problem solving process, you select a course of action. intelligence implementation choice design
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choice
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The performance of decision support systems is typically a function of decision quality and ____. hardware cost problem complexity software
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problem complexity
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The most significant internal data sources for an MIS are the organization's ____. data from customers, suppliers, competitors, and stockholders Internet Web sites various TPS and ERP systems and related database various DSS and GSS systems and users
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various TPS and ERP systems and related database
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The ____ reports and reports that are automatically produced when a situation is unusual or requires management action. exception drill-down scheduled demand
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exception
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The ____ reports summarizes the previous day's critical activities and is typically available at the start of each workday. exception drill-down key-indicator demand
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key-indicator
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The focus of a DSS is on decision-marking ____ when faced with unstructured or semistructured business problems. accuracy efficiency effectiveness timelines
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effectiveness
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Decision support systems ____. are used for operational tactical, and strategic decision making might support a decision maker in only one or two of the problem-solving phases support optimization, satisfying, and heuristic approaches all of the above
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all of the above
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The ability to ____ is a characteristic of a MIS system. provide reports with fixed and standard formats allow users to develop custom reports produce hard-copy and soft-copy reports all of the above
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all of the above
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The ability to ____ is a characteristic of a financial MIS. enable analysis of financial data along multiple dimensions integrated financial and operational information from multiple sources, including the Internet provide easy access to financial data through use of a corporate intranet to access corpotate web pages all of the above
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all of the above
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A department within an organization that focuses on generating profits is called a(n) ____. cost center revenue center profit center sales centers
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profit center
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The ____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization. human resources marketing financial manufacturing
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manufacturing
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The goal of a(n) ____ system is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping. computer-assisted manufacturing computer integrated manufacturing flexible manufacturing system computer-assisted design
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computer integrated manufacturing
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A(n) ____ MIS supports managerial activities in product development, distribution, pricing, promotions, and sales forecasting. human resources financial marketing manufacturing
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marketing
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Subsystems for the marking MIS and their outputs help marking and executives to ____. accelerated products development lower inventory levels and expenses reduce marking expenses all of the above
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reduce marking expenses
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An effective ____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals. financial manufacturing HR sales
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HR
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A typical DSS includes many components including the ____ which allows decision markers to easily access and manipulate the DSS and to use common business terms and phrases. model base dialogue manager database external database access
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dialogue manager
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The ___ is not a component of the typical DSS. database user interface model base inference engine
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inference engine
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Developers of ___ systems try to build on the advantages of individual support systems while adding new approaches unique to group decision making. DSS MIS GSS GIS
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GSS
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The ___ approach forces members of a decision making group to reach a unanimous decision. Delphi brainstorming group consensus nominal group technique
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group consensus
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Group support system alternatives include ____. decision rooms local area networks teleconferencing all of the above
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all of the above
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An executive support system ____. is designed for use strictly by executive at a very senior level is very similar to a DSS, except it it targeted for use by executives includes only internally generated data and information about the organization. can present structured information about aspects of the organization that executives consider important
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can present structured information about aspects of the organization that executives consider important
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____ is common characteristic of an executive supports system. tailored for use by individual executives provides drill-down capabilities can be used situations with a high degree of uncertainty Designed for use in a group setting
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Designed for use in a group setting
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