question

A multinational firm that maintains control of operations back in the home office can be viewed as a

answer

global corporation.

question

The type of organization that attempts to achieve the local responsiveness of a multinational corporation while also achieving the efficiencies of a global firm is a(n)

answer

transnational corporation.

question

Communications, religion, values and ideologies, education, and the social structure of a country are examples of

answer

a cultural environnent.

question

The country in which an international business operates is the

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host country.

question

Natives of a country other than the home country or the host country are

answer

third-country nationals.

question

The following are different sources of employees with whom to staff international operations, except

answer

preferential union shops.

question

Natives of the host country who manage international operations are known as

answer

host-country nationals.

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A document issued by a government granting authority to a foreign individual to seek employment in that government's country is a

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work permit or visa.

question

Compared to the United States, employee recruitment in other countries is subject to

answer

more government regulation.

question

A major source of trained labor in European nations is

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apprenticeship training. programs.

question

Foreign workers invited to come to a country to perform needed labor are usually referred to as

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guest workers.

question

The assembly of people of multiple nationalities who can work together effectively on projects that span multiple countries is a

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transnational team.

question

One of the principal causes of failure among employees working internationally is a lack of

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training.

question

The most prevalent reasons for failure among expatriates working in foreign countries are

answer

family and lifestyle issues.

question

Most executives agree that the biggest problem for the foreign business traveler is

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communicating in different languages.

question

Managerial attitudes and behaviors are influenced by the society in which managers have

answer

received their education and training.

question

Studying cultural differences can be helpful to managers in identifying and understanding cultural

answer

work attitudes and motivation.

question

A disorientation that causes perpetual stress experienced by people who settle overseas for extended periods is

answer

culture shock.

question

Helping employees make the transition back home is

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repatriation.

question

According to a recent survey, what percentage of expatriates believed that their careers had not advanced after returning home?

answer

60%.

question

To be effective, an international compensation program must

answer

do all of the above; provide an incentive to leave the United states, facilitate re-entry home, be in writing

question

A compensation system designed to equal the purchasing power in a person's home country is a

answer

balance-sheet approach to management.

question

Under which pay system, expatriates are given a portion of their pay in local currency to cover day-to-day expenses?

answer

split-pay.

question

Compensation that is equivalent to that earned by employees in the country where the expatriate is assigned is

answer

host-based pay.

question

Because expatiate assignments are very costly, many HR Managers are increasingly under pressure to calculate the

answer

return on investment of these assignments.

question

Although the home-country and host-country superiors may tell an expatriate how well he or she is doing, it is also important for expatriates to provide feedback regarding

answer

all of the above; the support they are receiving, obstacles they face, suggestions they have about the assignment

question

Which country only has one union?

answer

China

question

The most active of the international union organizations has been the

answer

International Confederation of Free Trade Unions.

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Which of the following organizations has had the greatest impact on the rights of workers throughout the world?

answer

International Labor Organization.

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A higher form of worker participation in management is found in Germany where representation of labor by directors of a company is required by law. This arrangement is known as

answer

codetermination.

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T/F: The international corporation is essentially a domestic firm that builds on its existing capabilities to penetrate home markets.

answer

False

question

T/F: To balance a "global/local" dilemma, a transnational corporation uses a network structure that coordinates specialized facilities positioned around the world.

answer

True

question

T/F: International HRM is the same as domestic HRM in all aspects.

answer

False

question

T/F: All large corporations have a part-time staff of human resources specialists devoted to assisting in the globalization process.

answer

False

question

T/F: Third-country nationals are natives of a country other than the home country or the host country.

answer

True

question

T/F: Recently there has been a trend to use only expatriates in the lower management positions.

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False

question

T/F: Employee recruitment in the United States is subject to more government regulation than in other countries.·

answer

False

question

T/F: The employment of non-nationals throughout the globe may involve lower direct labor costs.

answer

True

question

T/F: In the United States, managers tend to emphasize seniority, with the most-senior person getting· the job.

answer

False

question

T/F: One way to improve the success ofexpatriate assignments is to involve spouses early in the process.

answer

True

question

T/F: Core skills are considered critical to an employee's success abroad.

answer

True

question

T/F: The biggest mistake managers can make is to assume that people are different everywhere.

answer

False

question

T/F: One of the greatest contributions thatthe United States has made to work organizations is in improving the competence of managers.

answer

True

question

T/F: Working abroad tends to increase a person's responsibilities and influence within the organization.

answer

True

question

T/F: When compared with the Japanese, Americans may feel more loyalty to their organizations.

answer

False

question

T/F: One of the important dimensions of leadership is the degree to which managers invite employee participation in decision making.

answer

True

question

T/F: One of the most frequent causes of an employee's failure to complete an international assignment is personal and family stress.

answer

True

question

T/F: Repatriation is the process of helping an employee make the transition back home from an international assignment.

answer

True

question

T/F: All companies have career development programs designed for repatriating employees.

answer

False

question

T/F: More companies are making an effort to keep in touch with expatriates while they are abroad, which has been easier with email, instant messaging, and videoconferencing.

answer

True

question

T/F: One of the most cqmplex areas of international HRM is compensation.

answer

True

question

T/F: Host-country employees are generally paid on the basis of productivity, time spent on the job, or a combination of these factors.

answer

True

question

T/F: HR Managers are increasingly under pressure to calculate the return on investment on expatriate assignments.

answer

True

question

T/F: Because for most companies, labor is their largest cost, it plays a prime role in international HR decision making.

answer

True

question

T/F: The collective bargaining process can vary widely among countries, especially with regard to the role that government plays.

answer

True

question

Guest workers

answer

foreign workers invited into a foreign labor market to perform needed labor

question

Culture shock

answer

perceptual stress experienced by people who settle overseas

question

Multi-national corporation (MNC)

answer

firm with independent business units operating in multiple countries

question

Augmented skills

answer

skills helpful in facilitating the efforts of expatriate managers

question

Host-country nationals

answer

natives of the host country

question

Co-determination

answer

representation of labor on the board of directors of a company

question

Global corporation

answer

firm that has integrated worldwide operations through a centralized home office

question

Balance-sheet approach

answer

compensation system designed to match the purchasing power of a person's home country

question

Work permit or visa

answer

government document granting a foreign individual the right to seek employment

question

Host country

answer

country in which an international corporation operates

question

Expatriates, home-country nationals

answer

employees from the home country who are sent on international assignment

question

Cultural environment

answer

communication, religion, values and ideologies, education, and social structure of a country

question

International corporation

answer

domestic firm that uses its existing capabilities to move into overseas markets

question

Transnational teams

answer

teams composed of members of multiple nationalities working on projects that span multiple countries

question

Core skills

answer

skills considered critical in an employee's success abroad

question

Transnational corporation

answer

firm that attempts to balance local responsiveness and global scale via a network of specialized operating units

question

Global manager

answer

manager equfpped to.run an international business

question

Failure rate

answer

percentage of expatriates who do not perform satisfactorily

question

Third-country nationals

answer

natives of a country other than the home country or the host country

question

Repatriation

answer

process that helps employees make the transition back home after a foreign assignment

question

Host-based pay

answer

expatriate pay comparable to that earned by employees in a host country

question

Home-based pay

answer

pay based on an .expatriate's home country's compensation practices

question

Localization

answer

adapting pay and other compensation benefits to match that of a particular country

question

Global compensation system

answer

A centralized pay system whereby host-county employees are offered a full range of training programs, benefits; and pay comparable with a firm's domes.t ic empl.o yee but adjusted for local differences

question

Split pay

answer

A system whereby expatriates are given a portion of their pay in the local currency to cover their day-to-day expenses and a portion of their pay in their home currency to safeguard their earnings from changes in inflation or foreign exchange rates.

HRM: Chapter 15 – Flashcards

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