question

The policies, practices, and systems that influence employees' behavior, attitudes, and performance constitute:

answer

human resource management.

question

The concept of "human resource management" implies that employees:

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are resources who add economic value to the organization

question

As a type of resource, human capital refers to the:

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employee characteristics that add economic value to the organization.

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The term _____ is used to describe the employees of an organization in terms of their training, experience, judgment, intelligence, relationships, and insight.

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human capital

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One of the qualities of human resources is that

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it is indispensable for building a competitive advantage

question

Human resources provide an organization with a sustainable competitive advantage because:

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high-quality employees provide a needed service as they perform many critical functions.

question

Which one of the following responsibilities is specifically associated with the HR function of employee relations?

answer

Conducting attitude surveys

question

Which of the following responsibilities is specifically associated with the HR function of support for strategy?

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Human resource planning and forecasting

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Which of the following refers to the process of getting detailed information about jobs?

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Job analysis

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job design is the process of

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defining the way work will be performed and the tasks that a given job requires.

question

At Smartech, a company dealing in software products

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Analysis and design of work

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Which of the following is responsible for the shift in the job trend, from the use of narrowly defined jobs to the use of broadly defined jobs in organizations?

answer

Emphasis on innovation and quality

question

Which of the following refers to the process through which an organization seeks applicants for potential employment?

answer

Recruitment

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The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as

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selection

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is a planned effort to enable employees to learn job-related knowledge, skills, and behavior.

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training

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The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees' ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs.

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development

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f a company, as part of its job redesign program, plans to set up teams to manufacture products, which of the following programs might it offer to help employees learn the ins and outs of effective teamwork?

answer

development

question

The process of ensuring that employees' activities and outputs match the organization's goals is called _____.

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performance management

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The employees at Edifice Financials often complain that they are not provided feedback on their performance

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performance management

question

Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies and, in large organizations, company publications such as a monthly newsletter or a Web site on the organization's intranet?

answer

maintaining positive employee relations

question

When employees of an organization feel they have been discriminated against, see safety hazards, or have other problems and are dissatisfied with their supervisor's response, they may turn to the HR department for help. Addressing such problems suitably is part of the HR function of:

answer

maintaining positive employee relations

question

The HR function of maintaining positive employee relations primarily includes:

answer

maintaining communication with union representatives.

question

How does establishing and administering policies help organizations?

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It allows companies to handle situations fairly and objectively

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_____ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals

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Workforce analytics

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Under the principle of "employment at will", the employer may terminate employment:

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at any time without notice

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evidence based HR is defined as the

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demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders.

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The process of identifying the numbers and types of employees the organization will require in order to meet its objectives is known as:

answer

human resource planning

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The process that helps the human resource department to forecast the organization's needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____.

answer

human resource planning

question

_____ is a systematic, planned effort to attract, retain, develop, and motivate highly skilled employees and managers.

answer

talent management

question

An organization's ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____.

answer

sustainability

question

The parties with an interest in the company's success—typically, shareholders, the community, customers, and employees—constitute the _____ of a company.

answer

stakeholders

question

Which of the following is true of sustainable organizations?

answer

They are more concerned about justice and fairness rather than short-term profits.

question

In the role of a cultural steward, an HR manager primarily:

answer

facilitates change and helps to build and strengthen the culture

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As a _____, the HR manager should know the ways that people join the organization and move to different positions within it.

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talent manager

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At the most basic level, HR managers fulfilling the role of _____, carry out particular HR functions such as handling the selection, training, or compensation of employees.

answer

operational executors

question

Which of the following statements is true about HR responsibilities of supervisors?

answer

Supervisors typically have responsibilities related to all the HR functions

question

Which of the following is true of ethics in human resource management?

answer

Many ethical issues in the workplace involve human resource management.

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Which of the following views on employment reflects the ethical principles embodied in the U.S. Constitution and Bill of Rights?

answer

HR managers must view employees as having basic rights.

question

Which one of Kant's basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?

answer

Right of freedom of conscience

question

People's right of privacy is the right to:

answer

control what they reveal about their private life.

question

By keeping employees' personal records confidential, an employer respects their right of:

answer

privacy

question

People's right to freedom of speech is the right to:

answer

criticize an organization's ethics if they do so in good conscience.

question

If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to:

answer

freedom of conscience.

question

Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?

answer

Human resource practices must result in the greatest good for the largest number of people.

question

Which of the following statements is true about the HR profession?

answer

HR generalists usually perform the full range of HRM activities.

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