HMS chapter 12 – Flashcards
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a not-for-profit organization that represents an urban area that tries to solicit business or pleasure-seeking visitors is a(n)
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Convention and Visitors Bureau
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an event at which a particular subject is discussed by experts and opinions are gathered is known as a
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symposium
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what group or market sector is the greatest percentage of convention center utilization?
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professional and trade shows
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attendee registration, exhibit space rentals, and sponsorship are all sources of
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revenue
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a service organization within the visitor industry that offers a host of programs and services to meet clients' needs is a
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destination management company
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a key characteristic of a convention center manager might be the ability to
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manage and lead people
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large meetings with some form of exposition or trade show included are called
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conventions
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a FAM trip is
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a familiarization trip to do a site inspection for an event
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Which type of meeting room setup is used when the meeting format is more instructional and participants take detailed notes or refer to documents?
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classroom
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Expositions have also been called
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trade shows
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the combination of a meeting and an exposition is called a
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convention
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which of the following would not be included on the staff of a destination management company?
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chef
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which type of meeting room setup is for small numbers of people with the meeting taking place around one, block rectangular table?
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boardroom
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the payment exchanged for the promise(s) stated in a contract is called the
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consideration
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which type of meeting room setup is generally intended for a large audience that does not need to make a lot of notes or refer to documents?
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theater style
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to enter into a convention management career, one should have
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transferrable skill from a variety of hospitality areas
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a lecture and a dialogue that allows participants to share experiences in a particular field is known as a
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seminar
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a small group led by a facilitator or trainer-generally involving exercises to enhance skills or develop knowledge in a specific topic- is a
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workshop
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convention centers primarily
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service clients; convention needs when they come to town
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associations began in the US at the beginning of the 18th century when what group organized itself?
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Rhode Island candle makers
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These groups are price conscious because the majority of the functions are paid for by the individual or attendee
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SMERFs
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An event that brings together sellers of products and services in a venue where they can show their products and services to a group of attendees is known as
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and exposition
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expositions have also been called
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trade shows
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a workshop-type educational experience in which attendees learn by doing is called
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clinic
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a person who contracts out services to (or work for) association ad corporation and plans meetings down to the last detail is a
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meeting planner
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what is the primary outcome of the responsibility of a convention and visitors bureau?
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generate revenues of a city
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which of the following is not a benefit of being part of an association?
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banking
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what is an assembly for the discussion of common concerns where experts in a given field take opposite sides of an issue in a panel discussion, with opportunities for audience participation?
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forum
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convention bureaus primarily
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market convention centers and destinations
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an industry group that is generally a public relations organization founded by and funded by a corporation that operates in a specific industry is a
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trade association
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before a meeting planner can start planning a meeting, a ___________ is done to determine the purpose and desired outcome of a meeting.
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needs analysis
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individuals responsible for providing all of the services needed to run the facilities for a trade show are known as
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service contractors
