HB 100 Exam Review – Flashcards
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travel is on the increase and is expected to continue to increase in the coming years due to
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longer life span
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interdependency between various segments of the hospitality industry means that
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each segment, to an extent, depends on another for business
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The benefis of the hub-and-spoke system are EXCEPT
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larger capacity planes can be used
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airline industry,like other segments of the hospitality industry relie on ____ markets as a source of business
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feeder
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Not a trend in tourism
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decrease in the cost of air travel
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new money spent by tourist and then respent by hotels and restaurants in the community for goods and services is know as
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the multiplier effect
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travel agents
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middle person acting as a travel counselor on behalf of airlines, cruises, and hotels
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Ecotourism
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an emphasis on nature and native cultures
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increase in internet booking, advancement in technology, ticketless air travel and an expansion of the cruise industry are all examples of
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current industry trends
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sustainable tourism
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places a broad-based obligation on society
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recreation
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refreshment of strength and spirit
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DIRECT RELATIONSHIP BETWEEN RECREATION AND
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WELLNESS
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1916, which was founded to conserve park for resources and provide use by the public
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national park service
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first metropolitan park system was established in
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boston 1892
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most visited US national park
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great smoky mountains
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typical theme parks are opryland and disneylean, aresas set aside just for
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fun, rides, and recreation for wellness
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attraction know for its succes in adaption movies into thrill rides
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universal studios
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company that originally opened its theme park for employees to relax and have fun when not on the job
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hershey's
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which parks create the atmosphere of another place and time?
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theme parks
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places where members gather for social, recreational, professional, or fraternal reasons
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private clubs
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primary difference between club management and hotel management?
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club members feel more ownership of the property than hotel guest
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senior olympics would be an xample of
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recreation ffor special populations
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which destination attraction has been awarded "best amusement park in the world" for 16 consecutive years
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cedar point
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"house" sets odds on casion games to ensure a profit over a period of time
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house edge
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total amount wagered in gambling
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the handle
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offering free goods and services to casion patrons in return for their business is called
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comps
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casinos track patron play (gambling) through the use of
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loyalty programs
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horse track that also has slot machines
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racino
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fastest growing sector of casino gaming in the world
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asia
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first modern casino resort opened in 1941 on las vegas strip was
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El Rancho Vegas
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___ has become the highest grossing casino market in the world
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Macau
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stand alone casinos are usually small and often called
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slot parlors
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supreme court allowed indian reservation gambling in 1987 with the ___ decision
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cabazon
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in a las vegas style casino resort the main difference between blackjack tables and the poker table is
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in poker the players bet against each other and the hous keeps a portion of each pot
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what are the five initial career tracks in the gaming industry
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entertainment operations, retail operations, Casino, food and beverage, and hotel operations
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Gary Loveman, chairman, president & CEO of Caesars entertainment earned a ____ degree from ____
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PHD< Massachusetts institute of Technology
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Loveman was hired by harrahs in 1998 to improve customer loyalty. He discovered through his reseach that the customers who contributed the most to the companys profitability were
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repeat slot players
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What is the primary outcome of the responsibilities of a convention and visitors bureau?
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generate and increase revenues of a city
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A FAM trip is
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a trip to do a site inspection for an event and get to know the area
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a service organization within the visitor industry that offers a host of programs and services to meet clients needs is a
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destination management company
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attendee registration, exhibit space rentals, and sponsorship are all sources of
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revenue
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the combination of meeting and an exposition is called
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a convention
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a person who contracts out services to (or work for) associations and corporations are plans meetings down to the last details is a
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meeting planner
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Individuals responsible for providing all of the services needed to run the faciliies for a trade show are know as
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service contractors
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a lecture and a dialogue that allows participants to share experiences in a particualr field is known as a
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seminar
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which type of meeting room setup is generally intended for a larfe adience that does not need to amek a lot of notes or refer to documetns
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Theater style
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which type of meeting room setup is generally intended for a small number of peole with the meeting taking place around one block rectangular table?
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boardroom
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large facilities where meetings and expositions are held usually in city centers are called
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convention centers
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an industry group that i generally a public relations organization founded and funded by a corporation that operates in a specific industry is a
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trade association
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before a meeting planner can start planning a meeting, a ___ is done to determine the purpose and desired outcome of a meeting
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needs analysis
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the payment exchanged for the promises stated in a contract are called
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consideration
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stage of event management for which the time for asking questions about a potential event is appropriate
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research stage
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which of the stages of event management is the time for freedom in creativity and implementation of new ideas that support the objectives of the special event?
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design stage
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according to the event solutions black book, what is the most popular site for holding events
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hotel/resort
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which type of event would include annual meeting, sales meeting, workshop, training meeting, or aawards ceremnoy
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corporate event
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which type of event would usually be based on a theme, have a very limited budget and provide a great return for the group having the event?
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charity of fundraising event
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opening ceremonies halftime, and postgame shows would be a part of what kind of special event?
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sporting event
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which of the following event management skills would e characterized by the process by which a meeting planner and supplier reach an agreement on the terms and conditions that will govern their relationship?
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negotiating skills
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which of the event management skills aids in completing projects on time and within budget, where parts of an event can be managed as separate components?
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project management skills
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a special event consultant
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should have climber the experience ladder
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an event such as the olympics requires ____ to provide money or in-kind contributions and recieve recognition in return
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sponsors
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___ provides training, certification, networking, and assistance with business plans and other consulting sercives for their members
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professional associations
