GoDaddy Review – Flashcards
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PWS Makeover
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Moves all v6 content over to v7
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What is Getting Started?
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30 minute video tutorial conference
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What can be purchased to get training on WSB v7?
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Getting Started
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What website do-it-for-me options does GoDaddy offer
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PWS
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What is on the Product Roadmap?
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Branding Productivity Presence Marketing
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What are "Spiders"
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a program that search engines use to "crawl" on your website and filter content that matched key words that people would search for
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What does GoDaddy offer to help customers have a successful SEO
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Search Engine Visibility Get Found SEO services
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What is the location
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Location is the IP address
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What does FTP Client used for
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uploading media
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What port does FTP Client use?
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Port 21
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What credentials do you need for FTP Client?
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Username Password Location Port
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What is cPanel?
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a Linux based program that helps build a website.
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What language does cPanel read
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HTML and PHP
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What is Plesk
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A Windows based program to help build a website
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What language does Plesk read?
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HTML PHP ASP ASPX
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What is Managed WordPress
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a free website building system based on PHP and MySQL
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What is MSSQL exclusive to?
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Plesk
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What is SSL
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A digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology
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What SSL plans does GoDaddy offer
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Protect one Domain Protect multiple Domains Protect all Domains
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What is the #1 website to get hacked
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WordPress
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What is SiteLock
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a malware detector, alert, cleanup and removal software for websites
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What is SiteLock 911
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a one-time malware cleaner for your website
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What steps are in the call flow
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Greeting, clarification, setting expectations, consultation, close the call
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What is a Nascent
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Has an idea but is just getting started
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What is Small and Hungry
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Don't have a lot of money to spend but they started making some revenue with a couple customers. They want more ideas of improvement
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What is Establish and Content
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These customers have been in the business for a while. They are resistant to change.
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What is Up and Running
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Full business. They are looking for products help them get a good return on their investment.
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What is a eCommerce
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Sell directly online. Use More skeptical of tech claims
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What is a Domain Investor
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Buy and sell Domains for a profit. They do not need a website
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What is a Moonlighter
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Not a high-tech but they develop for friends and family for free. They are learning as they go
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What is a Web Pro
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High-tech customer who can design and develop for a profit.
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What is a Registry
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Manages TLDs and create Domain name extensions. They set rules for that domain and work with the registrar to sell domains to the public.
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What is a Registrar
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Sell domain to the public and must be an accredited organization.
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Whats is a Registrant
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Register domain names and own them for a period of time
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What are .com .biz .info examples of?
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TLDs
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What are .attorney .fitness .kitchen examples of?
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gTLDs
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What are .de .br .jp examples of?
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ccTLDs
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What happens when a back-order is available?
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The customer gets notified
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What happens on the 1st day that the Domain expires?
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the 1st auto-renew is attempted
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What is Status 93?
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The domain is available for the regular renewal price
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What happens in status 77
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The registrant can redeem the domain name for $80
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Which vNext plans are available only through calling into C3 Sales and Support?
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Business Pro and Business Ultimate
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What does it mean to Revoke the SSL?
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removing the SSL and the HTTP from the website. This cannot be reversed
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What does it mean to Rekey the SSL?
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Generate a new privet key for the server
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What does it mean to Renew the SSL
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gives you a store-credit to apply in the system in order for the SSL to be active again
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What steps do you need to take before transferring a call to Hosting Support
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Check GoDaddy help Use Toolzilla Check with the Sup or Lead
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What type of PSW websites can not be created for customers
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nothing with special coding no prohibited websites anything that is built outside of the platform
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What is the port number for POP without SSL
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110
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What port number is IMAP without SSL
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143
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What port number is IMAP with SSL
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993
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What is the username for the email
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the email address
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example of STMP outgoing server
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stmpout.secureserver.net
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example of IMAP incoming server
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imap.secureserver.net
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example of POP incoming server
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pop.secureserver.net
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What is the port number for POP with SSL
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995
