Final Exam Review MKT 405 – Flashcards

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Advertising in newspapers offers each of the following advantages, except:
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long life
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The part of the media plan that states measures of goal achievements and the rationale for choices is the:
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justification and summary
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Which approach suggests that one ad exposure is enough to affect an audience when that person or business needs the product or has an interest in the product?
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recency theory
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To counter the short exposure time and to take advantage of traffic jams in major cities, a new outdoor advertising methodology that has grown in popularity is:
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mobile billboards
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Television offers the following advantages, except:
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narrowly defined target markets
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Intrusion value is:
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the ability of an ad to capture a viewer's attention without his or her voluntary attention
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In terms of television ratings, a new approach that has been growing in use is:
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providing a rating for the actual commercial spot
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Gross impressions are:
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the total exposures of an audience to an advertisement
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In terms of online metrics, dwell time measures the amount of time individuals spend:
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with an advertisement
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In terms of international e-commerce, large merchandise is normally shipped by:
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freight forwarders
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Making sure all channels work together when a company sells through additional channels beyond the Web is
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channel integration
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Which statement below is true about Web 4.0?
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it included interactive company and brand websites, social media, blogs, and other communication formats
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A financial incentive may cause a consumer to switch to e-commerce; a value-added incentive is designed to
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change purchasing habits more permanently
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The stage of Web development that pushed communication channels to real-time was:
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Web 3.0
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The fastest growing category of online advertising is:
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media/video ads
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The biggest surge in the popularity of product placements occurred:
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in 1982 when Reese's Pieces were used to lure E.T. out of hiding
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Buzz marketing is attractive to marketers because
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a recommendation by another person carries a higher level of credibility than does advertising
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Branded entertainment
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is the planned insertion of a brand or product into a movie, television show, or some other media
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In a survey of 600 consumers regarding clothing purchases, the type of advertising that had the most influence was:
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in-store advertising
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The concept of guerilla marketing was created by:
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Jay Conrad Levinson
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Data mining is:
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building profiles of customer segments and preparing models that predict their future purchase behavior
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With the compensation approach to handling objections, the salesperson:
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will reply "yes, but ..." and then explain how the product's benefits will answer the customer's objection
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In purchasing a direct mailing list, a response list consists of individuals who have:
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made purchases or responded to direct mail offers in the past
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The first step in the selling process is:
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generating leads
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During the knowledge acquisition stage of the selling process, a salesperson should gather all the following information, except:
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identify the current price that the prospect is paying
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Financial discounts on cases or pallets of merchandise ordered are called:
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off-invoice allowances
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The primary advantage of Internet sampling to the firm providing the sample is that:
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only individuals who request the sample will receive it
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Oscar is on a tight budget so he uses the consumer promotions that will give him the best price for products he buys. Oscar is which type of consumer?
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price sensitive
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The key to a successful sampling program is:
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targeting the right audience
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PepsiCo reacted to negative claims about hypodermic needles being found in its products with photographs and videos of the production processing showing such an event could not happen at their factories. This is an example of using which approach to managing negative publicity?
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crisis management
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A local race car driver who displays advertising on the car is involved in:
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sponsorship marketing
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In planning a sponsorship or event marketing program, after the marketing team establishes promotions of the event or sponsorship, the next step would be:
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monitor the event
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If an advertisement appears on CSI three times and CSI has a Nielsen rating of 12.3, the gross rating points (GRP) would be:
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36.9
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In business-to-business advertising, as more dollars are shifted to nonbusiness type of media, the amount being spent on:
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television, newspapers, and consumer magazines has steadily increased
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Recency theory suggests that a member in a buying center about ready to purchase a copier has:
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selective attention to copier ads
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Leah does not shop online because she is afraid that her identity will be stolen. This is an example of which e-commerce concern?
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security concerns
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To be successful in using financially-based incentives to encourage online purchases, the incentives:
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should be meaningful to those visiting the website and be changed periodically
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The following are reasons to use guerilla marketing, except:
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to reach consumers that cannot be reached with traditional advertising
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The use of branded entertainment increased sharply with the:
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rise of reality television shows where there is a lack of script and the focus is on the real world
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In terms of online sales, in many cases, receiving which of the following is the first step in the buying process?
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catalog
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Britney likes to use coupons and tends to purchase whichever brand of food has the best coupon offer. Britney is which type of consumer?
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promotion prone
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If negative publicity is combated in an Internet chat room, the approach being used is an:
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Internet intervention
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Based on recency theory, the best media strategy for a firm advertising lawn mowers would be to:
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maximize reach through using multiple media and multiple outlet
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When goods and services are sold on the Internet, the approach to marketing is known as:
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e-commerce
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Budgets for product placements and branded entertainment have increased for the following reasons, except:
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seeing brands used in movies and television shows intensifies the desire to purchase the brand
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Successful database marketing emphasizes two things:
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identifying customers and building relationships
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Rewards given as contest prizes to brokers, retail salespeople, retail stores, wholesalers, or agents would be considered a:
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trade contest
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Cause-related marketing is:
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a program that ties marketing to a charity
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The part of the media plan that spells out the media to be used and creative considerations is the:
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media strategy
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The e-commerce component most directly affected by security concerns is:
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payment programs
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