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Communication ___________ is defined as using communication that is both effective and appropriate.
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competence
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According to the ______________ of communication, at any given point in time a person is sending a message and receiving a message.
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transactional model
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An e-mailed love letter not having the same impact as a handwritten one is related to the ___________ of the message.
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channels
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The communication strategies people use to influence how others view them is called __________________.
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impression management
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If you ever gave a speech and forgot your remarks, not because you were unprepared but because you were afraid, saying "I know I'll blow it," you experienced a _______________.
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self fulfilling prophecy
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Even though he has a nice singing voice, Kevin still believes he is a terrible singer because his first grade teacher told him he couldn't sing well. This is an example of how ______________ shapes our self - concept.
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reflected appraisal
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Scientists developed _______________ to describe how a person's position in a society shapes his or her view of society and of specific individuals.
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standpoint theory
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______________ is the term social scientists use to describe the process of attaching meaning to behavior.
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attribution
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Research on listening reveals that people only remember about ___________ of what they hear immediately after hearing it.
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half
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Reflecting a speaker's thoughts, feelings, and wants is associated with the listening response called ___________.
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paraphrasing
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Debilitative emotions can be distinguished from facilitative emotions by their ___________and their ___________ .
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high intensity, extended duration
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_______________ discourage revealing emotions which could be considered hurtful to others or negative.
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collectivistic cultures
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Social scientists use the term ______________ to describe nonverbal vocal messages.
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paralanguage
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______________ is the study of how communication is affected by the use, organization, and perception of space and distance.
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proxemics
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The term _________ is used to label the study of touch.
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haptics
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Sapir and Whorf observed that the Hopi language makes no distinction between __________________.
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verbs and nouns
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Sapir and Whorf studied the Hopi culture. Who are the Hopi?
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Native American
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Hearing is a _________ process, while listening is a _________ process.
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mindless, mindful
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Metacommunication is communication about _______________.
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communication
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Generally, people respond with _______________ when they are confronted with face- threatening acts.
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defensiveness
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Pushover, yes-man, doormat and spineless are all terms used in the USA to describe people who adopt the conflict management style known as ______________.
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accommodation
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The style of handling conflict that involves a high degree of concern for both parties ( win-win ) is called _____________.
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collaboration
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___________ tend to disclose more personal information than _________, both face- to -face and online.
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women, men
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Your family always has karaoke at family functions. This is known as a ____________.
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rituals
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In the ____________ stage of relational development the communication is usually brief and follows conversational formulas.
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initiating
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According to your text, the biggest challenge in male - female friendship is the potential for _______________.
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sexual attraction
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The little voice in your head that talks to you constantly is called.
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self talk
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she died - she's no longer with us- drinking-consuming alcohol-
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euphemism
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According to our class discussion, the # 1 dialectical tension for newly married couples is __________ vs __________.
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connection autonomy
