FedEx – Current Market Trends and Conditions Essay Sample
FedEx – Current Market Trends and Conditions Essay Sample

FedEx – Current Market Trends and Conditions Essay Sample

Available Only on StudyHippo
  • Pages: 17 (4496 words)
  • Published: August 18, 2018
  • Type: Case Study
View Entire Sample
Text preview

In this paper, we aim to assess the present market trends and conditions for FedEx.

To determine the success or failure of a company, it is essential to analyze market trends and conditions. Team A has conducted a thorough evaluation of FedEx's operational structure and its competitors in order to gain insights into these market dynamics.

The text explores the overall impact of regulatory authorities on the market and examines the relationship between supply and demand, specifically focusing on price elasticity of demand. Additionally, it highlights that FedEx, established in 1998, aimed to expand its express delivery service and enter the global market. In order to accomplish this goal, FedEx acquired Tower Group International, a respected company specializing in international logistics and trade information technology, in 2000.

FedEx is now the biggest importer and exporter in North America and a leader in global shippin

...

g via ocean and air. In January 2001, FedEx Global Logistics underwent a reorganization to enhance customer service. They acquired American Freightways and Viking Freight, which allowed them to expand their services to the eastern part of the United States under the name FedEx Freight. Additionally, they purchased Parcel Direct, a leading package consolidator that became known as SmartPost in their partnership with U.

The US Postal Service provides affordable options for lightweight and time-sensitive shipments domestically. In contrast, FedEx has transformed the industry with its introduction of next-day, just-in-time delivery services less than four decades ago. With a presence in more than 200 countries, FedEx is a worldwide transportation company capable of managing packages of all sizes locally and globally.

In 2009, FedEx increased their global capabilities by expanding their cargo forwarding presence in multiple countries.

View entire sample
Join StudyHippo to see entire essay

According to Wikinvest, this expansion will benefit FedEx customers by providing improved global cargo forwarding services and comprehensive multimodal solutions. Customers will also have direct access to local personnel with industry expertise to meet their needs. Additionally, the expansion will provide expanded regional access to services including international direct distribution and supply chain visibility. Customers can also utilize online FedEx trade tools such as WorldTariff®.

and trade and imposts consultative services ; and Increased entree to the FedEx planetary web and seamless support across other FedEx runing companies in markets ( Wikinvest. 2009 ) .

Market STRUCTURE

FedEx is rapidly entering the cargo transport industry, which is a more affordable option compared to traditional land services. Additionally, FedEx is rapidly expanding into foreign markets and providing printing services.

FedEx currently holds 49% market share by volume in the U.S. for express transportation, and offers services such as photocopying, internet access, and other business center services.

FedEx is currently entering the inland transportation field, which is currently dominated by UPS. The success of FedEx so far can be attributed to smart acquisitions and strategic visions that have made them a global leader in the industry. They are expanding their FedEx Freight division and focusing on acquiring regional cargo, which is expected to increase revenue in the long run. By offering regional services, FedEx hopes to not only increase their national revenue but also their regional revenue.

Government Regulations

Laws and regulations imposed on a company can also impose limitations on consumers. FedEx has restrictions in place for shipping certain products in order to protect the company from potential penalties that could cost

thousands of dollars.

According to FedEx's regulations in 2010, it is mandatory for us to report any cargos that are improperly declared or undeclared as unsafe goods to the U.S. Department of Transportation. Penalties for such cargos may reach fines of up to $500.

After spending 5 years in jail, DOT/FAA mandates that every shipper must undergo job-specific dangerous goods training before sending a dangerous goods shipment to FedEx or any other air carrier (para 12). Air traffic control requires a specific certification for FedEx customers to transport packages within authorized states. Government regulations specify that many FedEx users must complete the necessary documents and ensure they take full responsibility for the package. The implementation of Dangerous Goods regulations ensures compliance.

The proper certification is necessary to ensure that FedEx shipments are packaged correctly. FedEx (2010) stated in its policy that "Shippers of dangerous goods, whether prepared under IATA/ICAO or 49CFR, must comply with all FedEx Express (FX) requirements listed in the current edition of the International Air Transport Association duty.

All packages with hazardous goods must comply with the regulations set by the International Air Transport Association (IATA), except for U.S. territories or commonwealths like Puerto Rico. When shipping by air, shippers can use the 49CFR guidelines if the goods are prepared according to FedEx Express-approved regulations.

The shipper is required to follow all padding guidelines and make sure the package is correctly marked and labeled. Additionally, they are responsible for obtaining certification and adhering to applicable federal, state, and local laws, ordinances, regulations, and rules.

The policies and processes implemented by FedEx to manage hazardous products function as a protective measure against potential government infractions.

Impact of Government Regulations

Different

types of organizations are affected by government regulations. In the case of FedEx, their main emphasis is on following regulations related to exports from the United States. This involves abiding by the Export Administration Regulations (EAR), International Trafficking in Arms Regulations (ITAR), and other pertinent regulations enforced by governmental agencies.

Government agencies, including the Drug Enforcement Administration and the Department of Commerce, impose regulations on importing that must be taken into account (FedEx, 2010). These regulations affect the transportation industry globally, including in the USA. Each country has its own distinct rules that can pose challenges for FedEx Corporation when shipping specific items to certain states. Ultimately, every nation strives to safeguard the safety of its citizens.

It is not only taking away money from local businesses but also changing the transportation industry constantly. This is mainly due to the transformation in the way we all conduct business with each other, as the world has become more globally focused rather than domestically oriented. Numerous companies have formed stronger connections with individuals from different governments.

With the rapid change in trends, local authorities must take action to ensure a stronger future.

Impact of New Companies

FedEx intends to expand its international network and is placing a high emphasis on this global transportation network. Initially, this will greatly benefit the company, but their success will ultimately rely on how quickly they can attract customers to this expanded network.

The economic system and fuel prices have had a negative impact on the organization's profits, resulting in a decrease in earnings and employee wages. The current state of the economy has also led to a decline in the company's operating income. FedEx's profits are influenced

by both the U.S. and global economies, fluctuating cyclically. Higher package volumes during periods of strong economic conditions contribute to increased profitability.

A batch of concerns use FedEx as a benchmark to determine whether the economy is improving or slowing down. This is mainly due to FedEx's global logistics advantage. The delivery of products worldwide leads to intense competition among freight carriers, including FedEx's rivals such as United Parcel Service and DHL.

FedEx and the United States Postal Service are constantly competing with each other, along with UPS, to provide express delivery services, air cargo services, and freight forwarding services to all customers. UPS and FedEx are major competitors in providing transportation services from industries to consumers, with UPS offering similar cargo services across states and worldwide tracking.

Global tracking is advantageous for individuals who require shipping packages from Missouri to London, England. Monitoring the merchandise throughout the pickup and delivery process benefits companies by guaranteeing punctual arrival. FedEx offers unmatched discounts in comparison to its rivals, although these competitors may provide unique incentives that FedEx does not offer. To retain customers, FedEx should compare its pricing with that of its competitors and ensure it is equal or superior. In today's market, possessing exceptional customer service is vital for sustaining the growth of the FedEx organization.

FedEx, being a global leader in package delivery, needs to consistently address concerns on a daily basis. The current market is undergoing changes where customers are now expecting faster shipping and delivery for their personal packages.

FedEx is in constant competition with three other companies to offer express delivery service, air cargo service, and freight forwarding services globally. The intense rivalry among

freight carriers arises from the need for affordable rates and efficient merchandise delivery.

Both UPS and FedEx, competitors in the services industry, offer services from manufacturers to consumers. However, FedEx stands out with its unmatched price reductions compared to its rivals. Despite this advantage, both companies are increasingly adopting a strategic approach to capture market share that FedEx has been unable to capitalize on.

In terms of pricing, FedEx's sales have declined, leading to a 6.5% decrease in revenue from $37.953 billion to $35.497 billion. The only profitable segment for FedEx was its land division; however, even their operating income and net income experienced significant declines of 64% ($747 million to $98 million) and 91%, respectively.

FedEx has faced financial challenges, but their land division has been a saving grace, boosting operating income from $196 million to $209 million. Additionally, they have attained the status of being the biggest transit firm in America and have a presence in more than 220 countries globally. In the last eight years alone, their international trade lines and express package services have experienced growth exceeding 14%, contributing to 63% of total company revenue—a notable surge of 23%. To effectively tap into emerging markets, FedEx remains committed to acquiring smaller carriers and forging agreements with other entities.

In 2009, FedEx generated a gross revenue of $1.977 billion and operated over 1,700 global storefront service centers. However, the current economic situation is anticipated to result in a decline of $2.22 per share in FedEx's stock value. Consequently, the company has halted its expansion plans and reduced store openings from 300 in 2008 to only 70 in 2009. Nonetheless, despite market challenges, FedEx remains optimistic about

its profitability due to its diverse portfolio spanning various sectors.

FedEx is leading the way in introducing new factors that will affect their competitive edge and sources of supply and demand, influencing industry standards in sectors like agriculture, manufacturing, and information. Through its logistics and supply chain management tools, FedEx empowers businesses and customers to focus on their main strengths. As a result, FedEx is acquiring small companies and fostering competition with other firms that rely on FedEx as an invaluable resource.

This will also help maintain low prices for goods due to competition.

Cost Structure

FedEx determines its cost structure by considering the number of packages sold in a given time period. The salaries of FedEx employees vary depending on their job location and position within the company. Entry-level wages for FedEx employees fall within the range of about $10,000 to $25,000.

The salary range for FedEx employees, such as ramp agents and truck drivers, is between $30,000 and $40,000 per year. Ramp agents are tasked with assisting in the loading and unloading of planes at airports.

The location of occupations can impact the wage rate, either increasing or decreasing it. The cost of FedEx operations fluctuates depending on the current economic conditions, as the rewards may increase or decrease based on the demand for shipping at FedEx facilities. Employees at FedEx receive benefits for full-time employment. About.

com ( 2010 ) provinces that FedEx offers various benefits to its employees including wellness and life insurance, disablement insurance, 401(K), and a stock purchase program.

The article details how FedEx provides educational assistance and additional employment benefits to its employees. It highlights the presence of a section titled "Wage and Benefits."

In 2009, FedEx implemented a hiring freeze in an effort to decrease compensation benefits for its workforce. As a result, part-time workers were restricted to working a maximum of 30 hours per week, while full-time employees could only work overtime once each month. Furthermore, FedEx Freight reduced wages by 7%.

The wage cut in 2009 at FedEx was implemented even by the executives, indicating the company's appreciation for its employees. Notably, CEO Frederick W. Smith reduced his base salary by 20%, emphasizing his perspective that these reductions are temporary.

However, due to these trimmed dorsums, FedEx has managed to continue expanding into new regions and maintain its success as a package delivery company in the present.

Fixed And Variable Costs

Apart from the implementation of hiring freezes, freezing of pension programs, and pay reductions.

FedEx has implemented a freeze on buying new vehicles and airplanes, as well as opening new FedEx Office locations. There are certain expenses that FedEx cannot fully manage, such as fuel costs.

By implementing various cost-cutting measures, FedEx is actively managing the impact of the economic system on the industry. According to "FedEx cuts cost despite growing in net incomes" (2009), these cost reductions are expected to save the company $200 million by 2009 and $600 million by 2010.

Price Elasticity Of Demand

FedEx's demand for its services is directly determined by consumers' demand for global product delivery.

QuickMBA.com (2010) defines the price elasticity of demand as the measure of how responsive the quantity demanded is to a change in price, assuming all other factors remain constant.

The pricing of FedEx's services is influenced by the demand from consumers. As the demand for FedEx's services increases, the company becomes more

competitive in pricing compared to its rivals. Conversely, when the demand decreases, FedEx raises prices to compensate for its fixed costs. The demand from consumers directly affects the monetary value of FedEx's services. In 2008, FedEx experienced a decline in profits for two consecutive quarters due to rising fuel costs and a recession that reduced the demand for U.S. services.

Bundle transportation is a crucial aspect for businesses, and any decrease in demand for express bundle transporting would result in limited growth, if any at all.

Technology plays a vital role in the future of business operations. FedEx recognizes the significance of technology and is dedicated to being the industry leader by introducing new technologies that streamline overall daily procedures. To meet the growing demands for technology, FedEx established a technology center that focuses on studying and developing innovative solutions.

These are a few examples of the innovations that represent the FedEx culture. The innovations include installing computers in delivery vehicles, providing advanced automation for corporate mailing services, and developing tracking capabilities and package status updates. In 1994, FedEx was the first to offer package-status tracking to enhance customer service.

com.Offering transportation through FedEx for improved client service and convenience. comPioneering the use of radio technology for transportation over 25 years ago with the introduction of the Digital Assisted Dispatch System (DADS). Currently, FedEx is reducing its inventories and costs due to the recent decline in the U.S. economy, where inventory to sales has decreased by about 20% in the past 18 years. FedEx hopes that their recent technological advancements will help them remain profitable during these economic conditions. They have continuously tested and adapted their technology, demonstrating its

usefulness.

FedEx has been a pioneer in technological innovations and applications such as the "hub-and-spoke" logistical system introduced by Fred Smith. They have also utilized other engineering advancements like COSMOS, DADS, and Super Tracker, both internally and among their clients, thereby establishing themselves as a global leader.

FedEx aims to stay ahead of competitors like UPS, USPS, and DHL by prioritizing productivity. In order to succeed in the current market, the company recognizes the importance of having the most talented individuals and cutting-edge technology.

With a strong client service attitude, FedEx is committed to turning concerns into opportunities for the future. Recognizing the significance of employee relationships, FedEx aims to improve overall client service in both the short and long term.

If employees are satisfied with FedEx, productivity will increase overall. FedEx Express uses the Employee Loyalty Index (ELI) to gauge employee loyalty and other factors that contribute to commitment on an ongoing basis. This information is then used to develop proactive procedures and initiatives. The index is not solely intended to measure loyalty for its own sake, but rather to build customer loyalty by recognizing the importance of loyal employees.

and. in bend. greater net incomes. ” ( Retrieved 3-1-2010 )Due to the decline in shipping trends in late 2008 and 2009, FedEx had to implement cost-cutting measures within the company during the financial 2010 year, which ended on May 31, 2009.

The company made the decision to suspend the pension programs and reduce company benefits for a year. In the 2010 financial period, corporate revenues declined by 6% to $35.5 billion. However, this decline in revenue was partially mitigated by cost control efforts and gains in the software

market (FedEx, 2010).

Despite the struggling economy and transportation industry, FedEx managed to prevent significant layoffs through various cost control measures. The global recession and negative impact from acquiring Kinko's Inc. and Watkins Motor Lines greatly affected their operating results and reputation (FedEx, 2010).

Supply And Demand Analysis

Due to the constant growth of globalisation in companies, there is a global trend for businesses to expand into new markets and outsource production across national borders. This increase in international companies has led to a need for global transportation.

As FedEx faces mounting costs and heightened competition, there is a pressing need to reduce operating costs both internally and externally. Logistics of goods stands out as one of the main areas for cost reduction.

Therefore, there is a need for a more efficient logistics company that offers just-in-time delivery. FedEx, a renowned corporation, has a fiscal portfolio of over $1.9 billion in 2009 and handles more than 2.4 million cargoes across 230 countries. FedEx is able to successfully meet the demand for excellent customer service at an affordable price for timely delivery to customers.

The continued change in the demand for excellent customer service is what drives this trend. In order to maintain a successful and growing business, a company must have loyal customers and solid business relationships.

For FedEx to meet the demands of its customers, the overall service will always be improving. With FedEx being the top player in the logistics industry, having an up-to-date and technologically advanced IT department will save the company money by streamlining package tracking and claim procedures. To stay ahead of the competition, it is crucial for a company to consistently track its performance

in the industry.

The future of the FedEx organization depends on maintaining the highest level of customer service in today's market. It is imperative for FedEx to consistently handle business operations. As a global leader in package delivery, FedEx must adapt to the changing market conditions.

Customers desire faster and more affordable transportation of their personal shipments, resulting in fierce competition among freight carriers worldwide. FedEx faces competition from UPS and DHL.

FedEx competes with the three companies, including UPS, DHL, and the USPS, to provide express delivery, air cargo service, and freight forwarding services to consumers.

UPS and FedEx are competitors in the transportation industry, vying for services from manufacturers to consumers. FedEx offers numerous advantages to its clients, but the industry is highly competitive. Clients not only have the option to choose a carrier, but they also face intense rivalry between UPS and FedEx.

They also face a choice of transportation options. This is made more complicated because companies in the industry have different pricing strategies. For example, some companies may be cheaper for land transportation but more expensive for international shipping.

FedEx recognized the significance of differentiation early on in the industry, as did many other participants. They understood that the information aspect was crucial. Customers are not only concerned about the transportation of the product from point A to B, but they also want to know the origin of the cargo, its current location, and its final destination.

The estimated clip for reaching, the monetary value and cost of cargo are all equally important to businesses and consumers, just as having a safe delivery is. In order to meet this demand and differentiate itself from

competitors, FedEx developed state-of-the-art technology for customers to track and confirm shipments.

From start to finish, cargos can be easily tracked using a personal computer. Furthermore, FedEx recognizes the significant trend of a continually global transportation market. In this competitive industry, the constant process of product differentiation is often quickly replicated. FedEx aims to create innovations and carefully considers the desires and demands of its customers. The company has made extensive investments in global infrastructure.

FedEx links several crucial global regions that account for 90% of the world's GDP. Notable hubs have been established in the Philippines at Subic Bay and in Europe at Charles de Gaulle in Paris. Special emphasis has been placed on expanding presence in the Asian market, including countries like China, previously known for exporting goods predominantly.

China has become a major importer of goods from around the world, expanding its services to over 300 cities within the country since 1984. FedEx, as they continue to improve their infrastructure, provides increasing opportunities for companies to reduce their environmental footprint. Additionally,

They offer advanced intercrossed electric vehicles for industry use and currently have approximately 200 intercrossed vehicles in their fleet, making them the largest commercial intercrossed fleet in North America. They understand that if economic growth is poorly managed, it can harm the social fabric of a community.

As a result, they actively invest in various communities within our global network, while also engaging in business acquisitions. FedEx boasts annual revenues of $38 billion and a workforce of more than 290,000 employees and contractors worldwide.

Through rigorous research and evaluations, FedEx surpasses the typical transportation industry and discovered the ability to have a beneficial and significant impact by

providing access to communities worldwide, connecting markets and ideas with people, subsequently enhancing their quality of life. There is a strong correlation between access.

Economic growth and quality of life are important factors for countries. FedEx currently offers and will continue to provide the necessary efficiency to connect individuals seeking products with manufacturing entities. Furthermore, FedEx services contribute to the expansion of economies, provide opportunities for entrepreneurs to make a global impact, and act as a catalyst for positive change.

As the scope of FedEx's concern transcends borders, the company recognizes the importance of grasping the cultural and political landscapes of each country. The only lawful way to achieve this is by dispatching individuals from these countries as ambassadors to engage in dialogues with policy makers. FedEx takes pride in entrusting locals to head our operations globally. This approach fosters stronger connections and commitment, as FedEx aims to integrate into the social fabric and, consequently, employs individuals who comprehend their respective cultures and aspire to uphold ethical standards.

By investing in engineering and developing our people in certain states, this attack enhances FedEx's reputation, provides greater security and efficiency in the transportation of goods and services. In addition to direct benefits such as customs advantages and support from policy makers, it also allows FedEx to fulfill its commitments and build trust in that region over time. A merger is not a possibility to be ruled out at this moment.

FedEx could potentially gain an advantage in the market, especially if they continue to dominate 90% of the market. They may not need to merge with a larger company, but they will still make acquisitions with smaller businesses. Managers

must evaluate the impact of business operations and address them effectively. It is also important to analyze social and environmental issues at every level of the organization. This means that the responsibility for the effects of business activities could be incorporated into the company's decision-making processes.

When properly executed and reviewed, these factors contribute significantly to the standard that determines the reputation of a corporation, its directors, and its employees. Adhering to ethical standards, every director in a corporation is accountable to those impacted by their actions.

Therefore, it is crucial to thoroughly evaluate the current level of accountability and responsibility of managers, as their decisions can affect not only the business but also society as a whole. Fed Ex is continuously improving its ethical standards and diversity to maintain its position as a global leader.

Issues and opportunities

Like any other large organization or company, FedEx also faces challenges and opportunities. One of the challenges is the transportation of packages worldwide and ensuring their delivery to the correct destination. The process of global sourcing is highly intricate, and it is important for FedEx to conduct business ethically when dealing with different countries.

In both local and global transportation, FedEx aims to provide excellent service to its sellers, transportation clients, and general customers. The key to FedEx's success lies in fostering customer loyalty, as customers have numerous alternatives for their transportation needs. It is important for FedEx not only to maintain its current customer base, but also to establish strong relationships with new customers. By ensuring timely delivery of packages, FedEx can transform this opportunity into positive customer interactions.

However, in addition to providing excellent service,

there is a need for new clients. These new clients require some reassurance in order to build trust. At the same time, it is important to meet this requirement for growth.

According to the source (Retrieved 02-21-2010), customer loyalty is not as strong as it used to be due to the range of options available to them. FedEx has successfully become a global company by strategically acquiring businesses that have a positive impact on their operations. As a result, they are now the leading provider of transportation and information services worldwide. FedEx operates independently, as reflected in their motto.

The motto of FedEx is "Work together. and manage collaboratively." This motto reflects their operating style where each company operates independently, allowing them to focus solely on providing the best service for their specific market. FedEx competes under the trusted name of FedEx, ensuring that all the companies benefit from one of the world's most recognized trade names. FedEx.

Mentions

  1. FedEx. (2010)._History of FedEx_. Retrieved from hypertext transfer protocol://about.fedex.designcdt.com/our_company/company…/fedex_history.
  2. FedEx. 2010.

Policies and Procedures. Retrieved February 21, 2010 from https://fedex.com/us/government/intl/termsandconditions.

hypertext markup language # dangerousgoods.FedEx. 2010. _Company Information.

  • Retrieved February 22 fromhypertext transfer protocol: //about. fedex. designcdt.
  • The following links contain information about FedEx's global expansion in freight forwarding. To learn more, visit the FedEx website at http://fedex.com/us/ecommerce/whyfedex (2010), or read the article on Wikinvest at http://wikinvest.com/article/FedEx_Expands_Freight_Forwarding_Presence_Globally (2009). Another source of information is the article

    published on February 22, 2010.

    From hypertext transfer protocol://www.wikinvest.com/stock/FedEx_(FDX)/News/215455/FedEx_Expands_Freight_Forwarding_Presence_Globally.

  • FedEx. (2009). Executive Summary: Global Impact of FedEx on the Economy. Retrieved from hypertext transfer protocol://images.
  • fedex.

  • FedEx. (2010). Investor Relations. Retrieved March 5.
  • The text below is from the Cardinal Facts and can be accessed through the hypertext transfer protocol: //ir.fedex.com/financials-KeyRatios in 2010.

    cfm( January 2009 ).
    Shipping Digest. _ Fed

    Get an explanation on any task
    Get unstuck with the help of our AI assistant in seconds
    New