FBLA Intro to business procedures – Flashcards
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To work effectively in a team, employees:
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should set cleat goals for the team
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during a brainstorming session:
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explanations and combinations of ideas are encouraged
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to help bring about change in your personality
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be honest with yourself about your behavior and beliefs
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an organization's communications network that is meant for the use of it's employees or members is called
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an intranet
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a computer that stores data and application software for all PC workstations in a single building or building complex is called a
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server
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which statement is false about about moderns
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a modern is not a electric device
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what does it mean to enunciate properly
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saying each word carefully
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a well-written business message:
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is clear, concise, courteous, complete, and correct
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the primary purpose of editing a document is to
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make sure the message is accurate and conveys what the writer intended
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the process of accomplishing goals of an organization through the effective use of people and other resources is:
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managment
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the best way to determine the problem after a symptom has been identified is to
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ask questions
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once a problem has been identified, a manager should
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list possible solutions
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a U.S government publication that discusses the major occupations in the country is
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The occupational outlook handbook
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Your desired achievements related to work such as jobs, education, and work experience are:
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career goals
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when striving for continuous improvement in your job, you should
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eliminate needless steps in doing tasks
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an official U.S. document that grants citizens permission to travel outside the United States is a
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passport
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when you keep a record of items you expect to receive under separate cover, by special postal services, or by private mail services, you are:
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creating an expected mail log
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which class of domestic mail would you use for a ten-pound package when delivery in three days or less is not necessary
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parcel post
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A personal information management program
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can be used to schedule appointments and tasks and to hold contact information
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microfiche is a type of
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microfilm storage medium
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which one of the following is not one of the common responsibilities of supervisors
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keep employee complaints and concerns from top management to prevent problems
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which one of the following provides income for eligible persons who have been dismissed from their jobs
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unemployment insurance
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which one of the following provides retirement benefits for eligible workers
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social security act
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to avoid strain and fatigue, an office worker should
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use good posture
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short-term debts owed to a company by others, such as its customers, are
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accounts receivable
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a report used to compare bank and company account records is called
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a bank reconcilliation
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which one of the following are found on a projected balance sheet
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liabilities
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the process in which a software program searches for significant patterns in data is referred to as
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data mining
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information processing involves input, processing, output, and which one of the following
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storage
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making decisions and recommendations based on information studies is an example of
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creating or analyzing information
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which is not a common time-waster on the job
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keeping a time log
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a computer program that allows electronic tracking and control of records is called
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records management software
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which one of the following steps would not help a person to listen actively
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assess the speakers appearance
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this level of management sets goals for specific areas of the business and decides what the employees in each area must do to meet these goals
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middle management
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which statement below would be a good way to achieve your career goals
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educate yourself, get experience in a field you think you would like, and consider an internship
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if you need to send a business document through the united states postal service and you need to get the document to the receiver in one day, which mail service would you use.
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Express mail
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a schedule that show how long particular types of records should be stored in a company is called a
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retention schedule
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currently, it is legal for your employer to
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read your e-mail
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companies need to be sure that receipts and payments shown in their records are reflected also in the banks record. You may have the task of comparing these records to prepare a
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bank reconciliation
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a ______ is a meeting of people in different locations connected by a telecommunications system.
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teleconference