question

all of these

answer

When proofreading a document, be concerned with

question

Communication is transition of information and meaning from one individual or group to another

answer

2. Select the best definition of communication a. communication is transition of information from one individual or group to another b. communication is transition of data from one individual or group to another c. communication is transition of information and meaning from one individual or group to another

question

The servers at the cafe are always very professional

answer

10. Which of the following sentences does not show gender bias a. the fireman will collect the toy donations b. every flight attendant must weigh her security bags c. all managers and their wives are limited to one drink during the party d. the servers at cafe are always very professional

question

identifying the purpose of your message

answer

12. So that your needs can be met in the future please complete the online survey about your recent flight with southwest airlines is an example of

question

Amy conducts a web search to find info about a computer's products

answer

15. Which of the following is an example of using a formal research method a. Hank talks with his boss to decide what items to include on the meeting agenda b. Amy conducts a web search to find info about a computer's products c. Galen looks in the company files for copies of min d. Emily calls a few of her colleagues to learn how they feel about carpooling

question

direct pattern

answer

Peter is writing an email message to his staff about an upcoming raining session and he is sure they'll be pleased with the news. Peter should use: a. direct pattern b. interest pattern c. chronological pattern d. geographical pattern

question

comma splice

answer

What type of sentence fault results when a writer joins two independent classes with a comma a. run on sentence b. comma splice c. fragment frequent d. none of the above

question

Although he has no experience Andrew applied for the position

answer

Select the passive-voice sentence a. Michael Lewis wrote a book about the financial crisis b. The market closed over 14,000 points for the first time in July 2007 c. although he has no experience Andrew applied for the position d. The website was redesigned by a team of professionals

question

pivoting

answer

Shauna is writing a document that will compare and contrast different requirement plans she will most likely use the _______ paragraph plan a. Indirect b pivoting c. Transitional d. direct

question

when you finish a first draft put the document aside and return it after break for revision

answer

Carl was promoted to a position that will require extensive writing. What is the best writing advice you can give her? a. spend the most time analyzing the purpose and audience b. revision is necessary only for longer more important documents c. if you try hard enough you can write a perfect draft d. when you finish a first draft put the doc aside and return it after break for revision

question

contains a long lead in

answer

The sentence: I am writing this email message to let you know that we have received your application for the requested position a. contains a redundancy b. contains a long lead in c. contains empty words d. is an example of good business writing

question

just do your best during your job interview

answer

40. Which of the following sentences does not contain cliché a. understanding this new software is easier said that done b. if you study hard you'll pass the CPA exam with flying colors c. Just do your best during your job interview d. the best business communicators are able to think outside the box

question

business communication should do all of the above when forming business messages

answer

What is most accurate statement about white space in a business document? a. use as little white space as possible to ensure that all space on your page is being put to good use b. strive for paragraphs of nine or more printed lines to make your doc more readable c. use headings, bulleted or numbered lists and effective margins to create a desired amount of white space d. business communication should do all of the above when forming business messages

question

Dominique conducted an investigation of the company's financial statements

answer

Which of the following represents the best writing a. Dominique conducted an investigation of the company's financial statements b. Elena reported her findings c. Please give consideration to my proposal d. The general manager made the assumption that Alex had contacted the consumer

question

Megan finds her mind drifting during a lecture as she thinks about her upcoming trip to France

answer

Which of following is an example of an internal disruption in the decoding process? a. A loud construction sounds outside prevent sam from hearing the message b. Meagan finds her mind drifting during a lecture as she thinks about her upcoming trip to Florence. c. Brendon in finding it hard to pay attention during the interview because the interviews phone keeps ringing d. Sylvia finds it difficult to read her colleagues email message because its filled with grammatical errors and typos

question

establish time limit

answer

Chuck is part of a team identifying ideas to cut expenses. The team has decided to hold a brainstorming session. What is the best strategy the team can do during the session a. Discourage wild thinking all ideas generated should be rational and feasible. b. Critique and evaluate each idea as if it is presented during the brainstorming session c. Set an established time limit d. To encourage the maximum number

question

inform; promote goodwill

answer

A company's annual report describes the company's efforts to give back to the community. The primary purpose of this report is to ___. The secondary purpose is to ___. a. Inform; promote goodwill b. Persuade; inform c. Inform; persuade d. Promote goodwill; persuade

question

Please give us your feedback about your online ordering

answer

You want your writing to sound positive and courteous. Which of the following sentences has the best choice of wording? a. Please give us your feedback about your online ordering b. You claim that your order arrived with two damaged items c. We cannot process your order un we receive d. Turn in your sales figures by Monday

question

gather any necessary information

answer

Melanie is working on a report and has reached Phase 2 of the 3-x-3 writing process. What should she o first in this second phrase? a. Write the rough draft of her report b. Decide how to organize the report c. Analyze her purpose and audience d. Gather any necessary information

question

What does the client need to know about this topic?

answer

Brooke is working on a business proposal for prospective client. What is the primary question Brooke should ask as she gathers information for her project? a. How much money does the client have? b. What does the client need to know about this topic c. Does the client have a good reputation in the community d. How can I make myself look good in the eyes of my client

question

direct pattern

answer

When you expect the reader to be pleased, mildly interested, or neutral the most effective organization pattern is the a. indirect pattern b. geographical pattern c. .chronological pattern d. direct pattern

question

Raymond applied for the position and he was called for an interview.

answer

Which of the following is a compound sentence? a. If you have any question, please email me b. Before the meeting ended, Sodia shared her new product idea consequently, her ideas were included I the meeting minutes. c. Raymond applied for the position, and he was call for an interview d. its highly likely that your request will be for approval

question

Many companies now offer wellness programs

answer

Select the active -voice sentence. a. The sales meeting has been schedule for Friday? b. Many companies now offer wellness programs c. the contract must be signed by all parties d. the applicant was contacted by the hiring manager

question

direct

answer

Most business messages use the _____ paragraph plan because it clarifies the subject immediately a. dovetailing b. pivoting c. indirect d. direct

question

evaluating

answer

During Phase 3 of the 3-x-3 writing process, Donalyn is analyzing her message to make sure it will achieve its purpose. What is Dona doing? a. Proofreading b. Evaluating c. Editing d. Anticipating

question

flabby expressions

answer

At this point in time, due to the fact that, feel free to, and in the near future are examples of a. redundancies b. flabby expressions c. long lead-ins d. opening fillers

question

Your plane leaves for San Francisco at 7:30 am

answer

Which of the following represents the best business writing? a. we want to thank each and every one of your for sharing your true facts during our meeting b. In addition to the above, you will find more info in the attached brochure. c. There are three items that are absolutely essential for us to discuss at a later date d. your plan leaves san fran at 7:30 am

question

Management has been unable to reach a conclusion regarding contract negotiation with the Union

answer

Which of the following is free of wordy or trite phrases? a. It is my personal opinion that we cannot create a reduction in our inventory unless we lower process. a. You may be assured that every effort will be made to ship your order by oct 1. b. management has been unable to reach a conclusion regarding contract negotiation with the union c. Although Chinese is the language spoken by the largest number of native speakers in the world. English is considered the language of international business

question

you should do all of these

answer

You are formatting a business document and want to make the best use of the margins. What should you do?? A. Use side margins to 1 to 1.5 inches b. left justify your text (make it even at the left margin) c. use ragged right margins without justification d. you should do all of these

question

analyze

answer

Which of the following takes place during the first phase of the 3 x 3 writing process? a.) edit message b.) Rough draft c.) gather research d.) Analyze

question

"You will receive your complete walking tour..."

answer

Which sentence best illustrates the "you" view? "You will receive your complete walking tour..."

question

brainstorm

answer

Kendra is part of a team that will be preparing a presentation to the board of directors about a new product idea. What will her team do the first time they meet?

question

Spotlighting

answer

So that your needs may better be met in the future, please complete the online survey about your recent flight with Southwest Airlines. This is an example of: a.) identifying b.) spotlighting c.) emphasizing d.) analyzing

question

indirect organization

answer

An organizational pattern that presents the main idea after details, explanation, and evidence is: a.) indirect organization b.) direct organization c.) geospatial organization d.) chronological organization

question

use vivid words

answer

Franco wants to emphasize the new features of a product he is selling. What should he do? a.)Use vivid words b.)Put most important info in the middle of the sentence c.)Use passive voice d.)Put most important info in a dependent clause

question

revising

answer

The final phase of the 3 x 3 writing process focuses on: a.) revising b.) proofreading c.) evaluation d.) all of these

question

revising stage

answer

Justin is writing a proposal to submit to his company's board of directors. He should spend the most time in the ___ to make sure that his document is clear and correct. a.) prewrite b.) writing c.) revising d.) all of these

question

redundancy

answer

The sentence "Your attendance at Monday's marketing meeting is absolutely essential" could be improved by: a.) redundancy b.) flabby words c.) opening filler d.) empty words

question

neither a nor b

answer

Which of the following sentences doesn't contain a verb that has been converted into a noun? a.) The task force made a recommendation to start a wellness program. b.) Our supervisor made a decision to eliminate overtime.

question

all of these

answer

When proofreading a document, be concerned with: a.) spelling b.) grammar & punctuation c.) format d.) names & numbers e.) all of these

question

channels

answer

E-mail, texting, tweets, smartphones, WiFi networks, letters, memos, reports, pictures, and spoken words are all examples of: a.) messages b.) channels c.) encoding tools d.) decoders

question

sender has idea

answer

The process of communication begins when: a.) a message is put into words b.) message is sent over a communication channel to a receiver c.) sender has idea d.) receiver actually receives the message and decodes it

Exam II Questions – Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards