Exam 5 Quality Management – Flashcards

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Quality Management
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The process of ensuring accurate lab results
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Descriptive Statistics
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Summarize important features of a group of data
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Mean
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Sum of the data points divided by the number of data points
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Median
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Middle data point in a set
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Mode
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The most frequent data point in a set
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Range
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Largest # - Smallest #
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Standard Deviation
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Dispersion; how data is spread around the mean
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What is SD used to set?
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Limits of acceptability (confidence limits)
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Coefficient of Variation
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Way of expressing SD in %
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What is CoV good for comparing?
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Tests reported in different units and concentrations
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%CV = ?
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(SD/X) x 100
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Gaussian Distribution
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Visual representation of the distribution of values around an established mean
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What % of data falls between +/= 1 SD?
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68%
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What % of data falls between +/= 2 SD?
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95%
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What % of data falls between +/= 3 SD?
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99%
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Reference Interval Study
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CAP requires that every lab either establish or verify reference intervals for any new test
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How many volunteers are needed for Establishing a Reference Interval?
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120+
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How many volunteers are needed for Verifying a Reference Interval?
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20+
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When Verifying a Reference Interval, No more than what percent of the tested subjects must fall outside the vendor's limits?
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10%
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When Establishing a Reference Interval, how do you determine the reference interval?
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Mean +/= 2 SD
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Diagnostic Efficiency
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How good is a test at detecting or predicting the presence of a disease?
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Diagnostic Sensitivity
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proportion of persons with a disease who test positive
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Diagnostic Specificity
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proportion of persons without the condition who test negative
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Precision Study
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Detects any problems with test reproducibility
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Describe Precious Study
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2 controls
Run Twice a day
10 Days
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Accuracy Study
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Often use patient samples spiked with known analyte
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Comparison-of-Methods Studies
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Comparing patient results of new method with patient results of out-going method
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What are some reasons for changing methods?
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Cost, efficiency, TAT, personnel, safety, disposal, etc.
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When performing Comparison-of-Methods Studies what is the recommended # of specimens to run by each method?
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40-100
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When performing Comparison-of-Methods Studies, specimens should be run by each method within how many hours of each other?
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4 hours
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When performing Comparison-of-Methods Studies,it is recommended that you spread the testing out over how many days?
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8-20
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With Linear Regression Analysis, Values by the current method are plotted on which axis?
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X axis
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With Linear Regression Analysis, Values by the new method are plotted on which axis?
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Y axis
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True or False:
Linear Regression Analysis - The agreement between the two methods
is estimated from the best straight line between the points
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True
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What does the Linear Regression Analysis provide?
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Measures of Dispersion
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Quality Control
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The lab's system for recognizing errors and to prevent reporting of incorrect patient values
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Controls
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Purchased materials that are tested and compared to the manufacturer’s predetermined target ranges
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You should have a sufficient quantity of controls to last a minimum of how long?
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1 year
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For New Lots, Controls must be analyzed for at least how many days?
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20 days
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Confidence Limits
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A control should fall within the 95% (2SD) Range
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QC Charts: Levey-Jennings
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Graphically show the values of a control over time
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What are the 3 Types of Analytic Errors
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Systematic/Systemic Error
Random Error
Dispersion
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Dispersion
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Wide scattering of control values
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Dispersion may be caused by what 2 things?
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System failure
Operator error
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Random error
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Unexpected error that affects precision
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Can Random error be predicted?
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No
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What are 2 causes of Random Error?
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Environmental
Operator error
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Shift
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Abrupt change in the analytical process
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Trend
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Gradual change in the analytical process
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What is the following considered:
6 or more data points all falling above or all falling below the mean
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Shift
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What is the following considered:
Data points take either an upward or a downward direction
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Trend
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Systematic/Systemic Error
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A factor that causes a constant error, either + or =
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What are some causes of Systematic/Systemic Error
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Poorly made standards or reagents
Failing instrumentation
Deteriorating reagents
Improper blanking
Poorly written procedure
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Which type of Analytic Error Affects all samples in the run?
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Systematic/Systemic Error
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Westgard Rules
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What to do when a control is out of range.
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What is Westgard Rules based on?
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@ Least 2 controls per run
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1 2S
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Warning
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1 3S
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1 control value falls outside +/= 3SD (random error)
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Which 2 Westgard Rules are Random Error
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1 3S & R 4S
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2 2S
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2 consecutive values fall outside +/= 2 SD on the same side of X
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R 4S
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1 control is >+2SD, the other is >-2SD
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4 1S
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4 Consecutive values that fall outside +/= 1 SD on the same side of X
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10X
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10 Consecutive values that fall on one side of the mean
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Which 3 Westgard Rules are Systemic Errors?
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10X, 4 1S, & 2 2S
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Delta Check
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A patient's most recent test result is compared with a previous test result
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What does Delta Check Detect?
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Mislabeling, test errors, contamination, or a change in patient
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What is it called when there is External Quality Control?
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Proficiency Testing
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Proficiency Testing
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Designed to detect testing errors in a lab. Your lab results are graded and compared to all other participants in the program
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True or False:
Proficiency Testing is required to maintain accreditation with TJC, CLIA, & CAP
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True
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What do Discrepant results require?
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Investigation
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If discrepancies aren't fixed, what can happen?
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The lab may lose the authority to perform patient testing to the analyte in question
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Quality Improvement
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A program designed to develop new, improved levels of performance
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Lean
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An idea designed to eliminate non-value adding steps;
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Six Sigma
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An idea designed to reduce variation
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Which Quality Improvement is used to Reduce Cycle Time?
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Lean
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Which Quality Improvement is used to Reduce Error?
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Six Sigma
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