Delivering Business Value with It at Hefty Hardware Essay Example
While some may assert that there is no connection between the business and IT, I believe this view lacks foresight. Jenny possesses a comprehensive understanding of both the business requirements and IT operations, potentially enabling her to bridge the divide between these two departments. Towards the conclusion of the case study, it becomes evident that Farzad also acknowledges the existing deficiencies and displays willingness to improve and strengthen the relationship between these organizational domains.
It appears that the current management structure could be responsible for many of the shortcomings. While it may be acceptable to involve technical experts in meetings with the business side, if their manager fails to provide clear guidance and explanation to the IT staff about
...why discussing topics like 3G and 4G or security is irrelevant for the meeting, there is clearly a disconnect.
Furthermore, the fact that CIOs often change indicates that there is a lack of an effective CIO in place. It appears that they tend to be overly focused on technical aspects and struggle to collaborate effectively with the business.
Although the structure of IT is considered a weakness, the organization's failure to appoint individuals with both technical and business expertise to managerial roles is a deficiency on the business side. When constructing departmental structures, it is crucial to ensure that people capable of managing relationships and collaborating with other departments and the overall business are in positions that align with specific tasks and objectives.
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