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The next generation of Internet use- a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing, and free.

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Web 2.0 (or Business 2.0)

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What encourages user participation and the formation of communities that contribute to the content? Also, in this, technical skills are no longer required to use and publish information to the World Wide Web, eliminating entry barriers for online business.

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Business 2.0

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1. Content sharing through open sourcing 2. User-contributed content 3. Collaboration inside the organization 4. Collaboration outside the organization

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Four Characteristics of Web 2.0

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Part of Content Sharing through open sourcing: consists of nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate with the system. Thousands of hardware devices and software applications created and sold by third-party vendors interoperate with computers, such as iPods, drawing software, and mice.

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Open system

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Part of Content Sharing through open sourcing: contains instructions written by a programmer specifying the actions to be performed by computer software.

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Source Code

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Part of Content Sharing through open sourcing: is any proprietary software licensed under exclusive legal right of the copyright holder.

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Closed source

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Part of Content Sharing through open sourcing: Refers to any software whose source code is made available free (not on a fee or licensing basis as in Ebusiness) for any third party to review and modify.

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Open source

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Business 2.0 is capitalizing on ___________ software. Mozilla offers Firefox software free because it believes that Internet is a public resource that must remain open and accessible to all; it continuously develops free products by bringing together thousands of dedicated volunteers from around the world. How do they generate revenue though?

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Open source

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is created and updated by many users for many users. Users are embracing this content to help with everything from marketing to product development and quality assurance. Yelp uses customer reviews.

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User-contributed content (or user-generated content)

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________ was characterized by a few companies or users posting content for the masses.

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Ebusiness

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_________ is characterized by the masses posting content for the masses.

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Business 2.0

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Part of User-Contributed Content: is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user´s experience in terms of its content, format, style, or placement.

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Native advertising

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Part of User-Contributed Content: One of the most popular forms of user-generated content is this, in which buyers post feedback on sellers. eBay buyers voluntarily comment on the quality of service, their satisfaction with the item traded, and promptness of shipping.

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Reputation System

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Part of Collaboration Inside the Organization: is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information. Business 2.0´s collaborative mind-set generates more information faster from a wider audience.

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Collaboration system

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Part of Collaboration Inside the Organization: is collaborating and tapping into the core knowledge of all employees, partners, and customers.

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Collective intelligence

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Knowledge can be a real ___________ for an organization.

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Competitive advantage

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Part of Collaboration Inside the Organization: It is the most common form of collective intelligence found inside the organization. It involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and acions.

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Knowledge management (KM)

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The primary objective of ________________ is to be sure that a company´s knowledge of facts, sources of information, and solutions are readily available to all employees whenever it is needed.

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Knowledge management

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Part of Collaboration Inside the Organization: Supports the capture, organization, and dissemination of knowledge (i.e., know-how) throughout an organization. This can distribute an organizations knowledge base by interconnecting people and digitally gathering their expertise.

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Knowledge management system (KMS)

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Intellectual and knowledge-based assets fall into one of two categories, which are they?

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Explicit and Tactic Knowledge

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As a rule, this consists of anything that can be documented, archived, or codified, often with the help of MIS. Examples: assets such as patents, trademarks, business plans, marketing research, and customer lists.

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Explicit Knowledge

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The knowledge contained in peoples heads. The challenge inherent here is figuring out how to recognize, generate, share, and manage knowledge that resides in people´s heads. Although information technology in the form of email, instant messaging, and related technologies can help facilitate the dissemination of this knowledge, identifying it in the first place can be a major obstacle.

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Tactic Knowledge

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Part of Collaboration Outside the Organization: The most common form of collective intelligence found outside the organization, which refers to the wisdom of the crowd.

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Crowdsourcing

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Part of Collaboration Outside the Organization: Sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet.

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Crowdfunding

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Traditional ebusiness communications were limited to face-to-face conversations and one-way technologies that used this, aka communication such as email, in which the message and the response do not occur at the same time.

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Asynchronous communications

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Business 2.0 brought this communcation, or communications that occur at the same time, such as IM or chat.

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Synchronous communications

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Refers to websites that rely on user participation and user-contributed content, such as Facebook, YouTube, and Digg.

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Social Media

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an application that connects people by matching profile information

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Social Network

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Providing individuals with the ability to ___________ is by far one of the greatest advantages of Business 2.0.

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Network

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The practice of expanding your business and/or social contacts by constructing a personal network. This provides two basic functions: the ability to create and maintain a profile that serves as an online identity within the environment, and the second is the ability to create connections between other people within the network.

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Social Networking

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Maps group contacts (personal and professional) identifying who knows each other and who works together. In a company it can provide a vision of how employees work together. It can also identify key experts with specific knowledge such as how to solve a complicated programming problem or launch a new product.

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Social networking analysis (SNA)

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Represent the interconnection of relationships in a social network.

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Social graphs

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Social _______ sites can be especially useful to employers trying to find job candidates with unique or highly specialized skill sets that may be harder to locate in larger communities. Many employers also search these sites to find dirt and character references for potential employees.

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Networking

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are specific keywords or phrases incorporated into website content for means of classification or taxonomy. An item can have one or more of these associated with it to allow for multiple browse able paths through the items, and they can be changed with minimal effort.

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Tag

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Describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search. The entire user community is invited to tag, and thus essentially define, the content.

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Social Tagging

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is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign

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Hashtag

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similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

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Folksonomy

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Using the collective power of a community to identify and classify content significantly _______ content categorization costs because there is no complicated nomenclature to learn. This reveals what people truly call things

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lowers

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mobile devices could also be referred to as mobile phone, wireless phone, smartphone, iPhone, BlackBerry, ect...

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Folksonomy

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a locally stored URL or the address of a file or Internet page saved as a shortcut.

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Website bookmark

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allows users to share, organize, search, and manage bookmarks. StumbleUpon, brings content to people

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Social bookmarking

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What are the 3 Business 2.0 Communication and Collaboration Tools?

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Blog, Wiki, and Mashup

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Business 2.0 Communication and Collaboration Tool: - An online journal that allows users to post their own comments, graphics, and videos - Popular business examples include Sweet Leaf Tea, Stoneyfield Farm, Nuts about the Southwest, Disney Parks

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Blog

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Business 2.0 Communication and Collaboration Tool: - Collaborative website that allows users to add, remove, and change content. - Popular business examples include Wikipedia, National Institute of Health, Intelopedia, LexisNexis, Wiki for Higher Education.

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Wiki

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Business 2.0 Communication and Collaboration Tool: -Content from more than one source to create a new product or service - Examples include Zillow, Infopedia, Trendsmap, SongDNA, ThisWeKnow

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Mashup

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is an online journal that allows users to post their own comments, graphics, and video. Unlike traditional HTML web pages, blog websites let writers communicate- and readers respond- on a regular basis through a simple yet customizable interface that does not require any programming.

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Blog (Web log)

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a self-photograph places on a social media website.

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Selfie

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is the practice of sending brief posts (140 to 200 characters) to a personal blog, either public or to a private group of subscribers who can read the posts as IMs or as a text message. Main advantage of this is that posts can be submitted by a variety of means, such as IM, email, or the web and Twitter (the most popular).

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Microblogging

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is a web format used to publish frequently updated works, such as blogs, news headlines, audio, and video, in a standardized format.

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Real Simple Syndication (RSS)

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An ___ document or feed includes full or summarized text, plus other information such as publication date and authorship. News websites, blogs, and podcasts use this, constantly feeding news to consumers instead of having them search for it. In addition to facilitating syndication, this allows a websites frequent readers to track updates on the site.

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RSS

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(hawaiian word for quick) is a type of collaborative web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required. Are based on open collaboration with any and everybody.

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Wiki

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Describes how products in a network increase in value to users as the number of users increases. The more users and content managers on a wiki, the greater the network effect because more users attract more contributors, whose work attracts more users, and so on. For example, wikipedia becomes more valuable to users as the number of its contributors increases.

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Network Effect

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A website or web application that uses content from more than one source to create a completely new product or service. The web version of this allows users to mix map data, photos, video, news feeds, blog entries, and so on to create content with a new purpose. (Putting Jay-Z lyrics to a Radiohead song)

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Mashup

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Content used in mashups is typically sourced from this, which is a set of routines, protocols, and tools for building software applications. A programmer then puts these building blocks together.

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Application Programming interface (API)

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are WYSIWYG, or what you see is what you get tools. They provide a visual interface to build a mashup, often allowing the user to drag and drop data points into a web application.

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Mashup editors

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This is a magazine published only in electronic form on a computer network.

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Ezine

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Flipboard is a social-network aggregation, magazine-format application software for multiple devices that collects content from social media and other websites, presents it in magazine format, and allows users to flip though the content.

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Flip

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What are the 3 Challenges of Business 2.0?

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Technology Dependence, Information Vandalism, and Violations of Copyright and Plagarism

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Tim Berners-Lee has described this as a component of Web 3.0 that describes things in a way that computers can understand. This is not about links between web pages; rather it describes the relationships between things (such as A is part of B and Y is a member of Z) and the properties of things (size, weight, age, price). If information about music, cars, concert tickets, and so on is stored in a way that describes the information and associated resource files, this applications can collect information from many sources, combine it, and present it to users in a meaningful way.

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Semantic Web

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Involves the use of strategies and technologies to transform government(s) by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer and all branches of government..

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Egovernment

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is the ability to purchase goods and services through a wireless Internet-enabled device.

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Mobile Business (mBusiness or mCommerce)

(E1) Baltzan 3.2 : Ebusiness: Electronic Business Value- Web 2.0: Business 2.0 – Flashcards

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