Dental Office Management Chapter 1 – Flashcards
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Dental Healthcare Team
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All persons in the dental office. Someone who excels and becomes a vital member will have mastered multiple skills, will be flexible, and will work well in a team environment
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Administrative Dental Assistant
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Assistant assigned duties that pertain to the business side of dentistry
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Office manager
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Person who organizes and oversees the daily operations of the office staff
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Business manager
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Person who manages the fiscal operation, develops marketing campaigns, negotiates contracts with managed health care providers, and oversees the compliance of insurance, managed care, and government programs
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Administrative simplification
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Method designed to make the business of health care easier by providing standards for transaction code sets, privacy of patient information, security of patient information, and national provider identifiers
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American Dental Assistants Association (ADAA)
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Professional organization for dental assistants. It performs a variety of functions that promote professional growth, community involvement, and continuing education for its members
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Appointment Scheduler
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Administrative personnel, within the business office of a dental practice, whose primary functions are to schedule and confirm appointments, maintain the recall system, and track patients who are in need or treatment.
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Board of Dental Examiners
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Agency that has been assigned the task and authority to issue dental licenses
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Bookkeeper
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Person who keeps records of the amount of money deposited into checking and savings accounts and uses a check paying system to pay vendors
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Certified Dental Assistant
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A certification granted by the Dental Assisting National Board. To qualify for this certification, the individual must graduate from a Commission on Dental Accreditation-accredited dental assisting program or meet the work experience requirements and pass a written examination
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Certified Dental Practice Management Assistant
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Certification offered to administrative dental assistants who meet specified requirements and pass an examination administered by the National Dental Assisting Boar
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Chairside Dental Assistants
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Personnel who perform various duties, including scheduling appointments efficiently, communicating with the use of dental terminology, processing dental insurance claims, correctly coding procedures for posting, making entries in patients' clinical records, and doubling as assistant when additional help is needed in the clinical area.
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Circulating (roving) Assistant
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Individual who performs a variety of duties, including assisting a dentist or chairside assistant as needed, taking dental x-rays, and maintaining responsibility for sterilization and infection control
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Code on Dental Procedures and Nomenclature (the Code)
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National standard for code used to report dental treatment.
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Commission on Dental Accreditation (CODA)
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Organization that accredits dental assisting programs.
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Current Dental Terminology (CDT)
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Terms and codes standardized by the ADA for the purpose of consistency in reporting dental services and procedures to dental benefits plans
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Data Processor
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Person responsible for entering data into the computer system.
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Dental Assisting National Board, Inc.
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National testing agency for dental assisting.
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Dental Auxiliary
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Any person, other than the dentist, who provides a service in a dental practice.
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Dental Hygienist
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Professionally educated and licensed member of the dental healthcare team who provides educational, clinical, and therapeutic dental services to patients.
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Dental Practice Act
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Legislation that outlines the duties that can be performed by dental auxiliaries, the type of education required, and what licensure, if any, is necessary for these duties.
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Dental Public Health
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Dentists who help organize and run dental programs that address the dental health of the general public
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Electronically Protected Health Information (EPHI)
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Health information that is shared electronically; covered providers are required to protect the integrity, confidentiality, and availability of this information.
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Endodontics
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Root canal procedures performed to replace the pulp .
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Ethics
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Category of moral judgements
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Expanded (extended) Function Assistant
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Assistants who have additional training and education in functions that enable more independent patient care. Functions are identified in each state's Dental Practice Act
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Health Insurance Portability and Accountability Act of 1996
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Legislative act involving health information. The portability section of the Act simply guarantees that a person covered by health insurance provided by one employer can obtain health insurance through the second employee if he or she changes jobs. The Accountability section of the Act answers the question of who and what should be accountable for specific healthcare activities.
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HOSA (Health Occupations Students of America)
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Student organization with a mission to promote career opportunities in healthcare and to enhance the delivery of quality healthcare to all people.
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Insurance Biller
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Administrative dental assistant responsible for insurance billing
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Legal Standards
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Legislation regulated by boards and commissions
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Licensure
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Identifies members of a profession who meet minimal standards and are qualified to perform set duties outlined in regulations and standards
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National Provider Identifier Standard (NPI)
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A distinctive standard identification number issued by the U.S. government that can replace the Social Security Number, individual tax ID, or other identifiers on standard electronic healthcare transactions such as dental insurance claim forms.
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Occupational Safety and Health Administration (OSHA)
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Federal government agency that was enacted to protect the worker from workplace injury. It regulates all areas of employment. In addition, most states have their own versions, which in some cases, are stricter than the federal agency.
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Oral and Maxillofacial Pathology
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Area of dentistry in which diseases of the mouth or oral structures are diagnosed and treated.
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Oral and Maxillofacial Surgery
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Branch of surgery involving procedures of the head and neck, ranging from simple tasks such as extraction of teeth to complex surgical procedures designed to reconstruct facial strutures.
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Oral and Maxillofacial Pathology
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Dental specialty that produces and interprets images and date generated by all modalities of radiant energy (x-rays and other types of imaging) that are used for the diagnosis and management of diseases, disorders, and conditions of the oral and maxillofacial region.
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Orthodontics and Dentofacial Orthopedics
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Area of dentistry in which conditions of malocclusion are diagnosed and treated. This dentist is a member of a complex team of medical and dental doctors who restore facial features and oral functions of patients.
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Pediatric Dentistry
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Area of dentistry in which dentists treat patients from newborn to about the age of 15 years in all phases of dentistry. They may work in a hospital setting to provide treatment to patients under general anesthesia, work with patients with special needs, and provide treatment for children who are in need of preventive and restorative dental treatment.
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Periodontics
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Area of dentistry in which the dentists treat patients who have diseases of the soft tissue surrounding the teeth (periodontal disease). Periodontal disease occurs in several different stages, which vary in severity. The treatment performed by a periodontist focuses on correcting and preventing the progression of disease.
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Privacy Officer
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Person who is appointed to oversee the written policy and procedure manual for handling PHI (protected health information.)
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Prosthodontics
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Area of dentistry for which dentists receive advanced training in performing procedures that replace lost and damaged teeth and tooth structures with partial dentures (fixed and removable), full dentures, or crowns over implants.
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Protected Health Information (PHI)
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Health information that is required to be secured in all formats and in all locations; this is necessary during the transfer of information in oral, written, an electronic formats and when information is stored (paper and electronic copies).
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Receptionist
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Administrative dental assistant responsible for answering the telephone, greeting patients, and scheduling appointments.
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Records Manager
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Person who organizes and maintains all aspects of patients' clinical charts according to present standards. Establishes and maintains an efficient filing system to ensure the precise location of all clinical records
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Registration
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Form of licensure that has been established by some states as a method of protecting the public. Requirements are outlined in each state's Dental Practice Act.
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Standards for Privacy of Individually Identifiable Health Information (The Privacy Rule)
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Rule designed to protect health information; applies to three types of covered entities: health plans, healthcare clearinghouses, and healthcare providers who use an electronic mode to transfer information.
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Standards for Security of Individually Identifiable Health Information (The Security Rule)
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Rule stating that covered providers must run a risk analysis to protect the integrity, confidentiality, and availability of electronic health information.
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Transactions and Code Sets
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Set of alpha and numeric code used to report specific treatment procedures, and diagnosis to insurance carriers.