Customers Perception on Maruti Suzuki Essay Example
Customers Perception on Maruti Suzuki Essay Example

Customers Perception on Maruti Suzuki Essay Example

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AI, which is the intelligence exhibited by robots and machines, is a branch of computer science that focuses on its development.

The study and design of intelligent agents involves systems that perceive their environment and take actions to maximize their chances of success. Coined by John McCarthy in 1955, it is known as "the science and engineering of making intelligent machines." The success of artificial intelligence is due to increased computational power, a focused approach to solving subproblems, a connection with other fields working on similar problems, and a renewed commitment to mathematical methods and scientific standards. The technology industry uses AI for logistics, data mining, medical diagnosis, and other applications.

AI has found its application in various domains such as medical diagnosis, robot control, stock trading, law, scientific discovery, and toys. Banks rely on AI systems to handle thei

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r operations and invest in stocks besides managing properties. Financial institutions have employed artificial neural networks to spot unusual charges or claims needing human investigation. In fact, robots defeated humans in a financial trading contest in August 2001.

Creative Virtual has implemented AI customer support systems, known as automated online assistants, for financial service clients like E*TRADE, HSBC, Intuit, and Lloyds Banking Group. These systems can assist customers with tasks such as checking account balances, signing up for credit cards, and recovering forgotten passwords. Robots are also being used in various industries to perform dangerous or repetitive tasks that may lead to errors or injuries for humans. Furthermore, AI is utilized in automated call center answering machines through speech recognition software for initial customer support, as well as in text mining. Medical clinics are able to utilize thes

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systems for scheduling beds, staff rotations, and providing medical information.

BT Group has integrated heuristic search into a scheduling app for organizing the work schedules of 20,000 engineers. Additionally, artificial intelligence tools are being used more frequently in homeland security, speech and text recognition, data mining, and e-mail spam filtering. A variety of applications are being created for gesture recognition (enabling machines to understand sign language), individual voice recognition, global voice recognition (from multiple speakers in a noisy setting), and facial expression recognition for interpreting emotions and nonverbal cues. In addition, other applications include robot navigation, obstacle avoidance, and object recognition.

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