CST110 Chapter 6

why is it impossible to “read a person like a book”?
because understanding nonverbal communication requires interpreting behaviors and assigning meaning to it and we don’t always have the information we need to do that

what features of nonverbal communication make it challenging for us to interpret it easily?
nonverbal communication is multichannel and transmit in a variety of ways simultaneously

what is nonverbal communication?
nonverbal communication- nonverbal behavior that has symbolic meaning

how do some scholars differentiate nonverbal behavior from nonverbal communication?
nonverbal communication stands for something and nonverbal behavior may not.

what is nonverbal code?
nonverbal code- distinct, organized means of expression that consists of symbols and rules for their use

what five functions does nonverbal communication serve?
communicating information, regulating interaction, expressing and managing intimacy, establishing social control, and signaling service-task functions.

how does power influence nonverbal communication norms?
via nonverbal codes of appearance and artifacts

how does status influence one’s nonverbal communication?

describe some ways in which it is possible for people to engages in unethical nonverbal communication.
nonverbal cues that ridicule, derogate, or otherwise demean others.

what are some specific strategies you can use to improve your ability to communicate nonverbally?
assessing the congruence of the verbal and nonverbal components or a message, analyzing the context, your knowledge of the other person, and your own experiences

Which of the following is a type of the nonverbal code we call “kinesics”?

Obscene gestures are a form of the nonverbal behavior known as

Kinesics is the study of nonverbal communication including all of the following EXCEPT

If you hold your index finger to your closed lips so that the person seated next to you stops talking, which kinesic behavior are you using?

All of the following facial expressions are thought to be the same across cultures EXCEPT

_____ or signals are distinct, organized means of expression that consist of both symbols and rules for their use.
nonverbal codes

When Nathan is in a rush and stuck in traffic, he often finds his leg bouncing. This is an example of a(n) _____.

_____ are gestures that stand for a specific verbal meaning.

The study of the way people use time as a message is called _____.

Giving a brief hug to a coworker that you have come to know well when you run into him/her downtown is an example of _____ touch

Gestures used to control conversation

Gestures used to manage emotions

Nonverbal communication sent by the body, including gestures, posture, movement, facial expressions, and eye behavior

The study of the communicative function of touch

Gestures that stand for a specific verbal meaning

nonverbal behavior that has symbolic meaning
nonverbal communication

all the nonverbal actions people perform
nonverbal behavior

nonverbal communication made with part of the body, including actions such as pointing waving or holding up a hand to direct people’s attention

signals that accompany speech to clarify or emphasize the verbal messages

how close or involved people appear to be with each other

the degree of tension displayed by one’s body

all aspects of spoken language except the words themselves; includes rate, volume, pitch, stress

qualities such as speed, pitch rhythm, vocal range, and articulation that make up the “music” of the human voice
voice qualities

uttered sounds that do not have the structure of language

the study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate

engaging in one task or behavior at a time

engaging in multiple activités simultaneously

(0-18 inches) the space used when interacting with those with whom one is very close
intimate distance

(18 inches to 4 feet) the space used when interacting with friends and acquaintances
personal distance

(4-12ft) the distance most US Americans use when they interact with unfamiliar others
social distance

(12-25 ft) the distance used for public ceremonies such as lectures and performances
public distance

type of touch used by certain workers, such as dentists, hairstylists, and hospice workers, as part of their livelihood; also known as functional touch
professional touch

the least intimate type of touch; used by certain workers, such as dentists, hairstylists, and hospice workers, as part of their livelihood; also known as professional touch
functional touch

touch that is part of daily interaction in the united states; it is more intimate that professional touch but is still impersonal
social-polite touch

touch that is more intimate than social touch and usually conveys warmth, closeness, and caring
friendship touch

the touch most often used with one’s romantic partners and family
love intimate touch

a type of touch used to establish dominance and power
demand touching

clothing and other accessories

using nonverbal behaviors to help clarify verbal messages and reveal attitudes and moods
communicating information

using nonverbal behaviors to help manage conversational interaction
regulating interaction

using nonverbal behaviors to help convey attraction and closeness
expressing and managing intimacy

using nonverbal behavior to exercise influence over other people
establishing social control

using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts
service-task functions

verbal and nonverbal messages that expresses the same meaning

verbal and nonverbal messages that send conflicting messages