why is it impossible to “read a person like a book”?
because understanding nonverbal communication requires interpreting behaviors and assigning meaning to it and we don’t always have the information we need to do that
what features of nonverbal communication make it challenging for us to interpret it easily?
nonverbal communication is multichannel and transmit in a variety of ways simultaneously
what is nonverbal communication?
nonverbal communication- nonverbal behavior that has symbolic meaning
how do some scholars differentiate nonverbal behavior from nonverbal communication?
nonverbal communication stands for something and nonverbal behavior may not.
what is nonverbal code?
nonverbal code- distinct, organized means of expression that consists of symbols and rules for their use
what five functions does nonverbal communication serve?
communicating information, regulating interaction, expressing and managing intimacy, establishing social control, and signaling service-task functions.
how does power influence nonverbal communication norms?
via nonverbal codes of appearance and artifacts
how does status influence one’s nonverbal communication?
describe some ways in which it is possible for people to engages in unethical nonverbal communication.
nonverbal cues that ridicule, derogate, or otherwise demean others.
what are some specific strategies you can use to improve your ability to communicate nonverbally?
assessing the congruence of the verbal and nonverbal components or a message, analyzing the context, your knowledge of the other person, and your own experiences
Which of the following is a type of the nonverbal code we call “kinesics”?
Obscene gestures are a form of the nonverbal behavior known as
Kinesics is the study of nonverbal communication including all of the following EXCEPT
If you hold your index finger to your closed lips so that the person seated next to you stops talking, which kinesic behavior are you using?
All of the following facial expressions are thought to be the same across cultures EXCEPT
_____ or signals are distinct, organized means of expression that consist of both symbols and rules for their use.
When Nathan is in a rush and stuck in traffic, he often finds his leg bouncing. This is an example of a(n) _____.
_____ are gestures that stand for a specific verbal meaning.
The study of the way people use time as a message is called _____.
Giving a brief hug to a coworker that you have come to know well when you run into him/her downtown is an example of _____ touch
Gestures used to control conversation
Gestures used to manage emotions
Nonverbal communication sent by the body, including gestures, posture, movement, facial expressions, and eye behavior
The study of the communicative function of touch
Gestures that stand for a specific verbal meaning
nonverbal behavior that has symbolic meaning
all the nonverbal actions people perform
nonverbal communication made with part of the body, including actions such as pointing waving or holding up a hand to direct people’s attention
signals that accompany speech to clarify or emphasize the verbal messages
how close or involved people appear to be with each other
the degree of tension displayed by one’s body
all aspects of spoken language except the words themselves; includes rate, volume, pitch, stress
qualities such as speed, pitch rhythm, vocal range, and articulation that make up the “music” of the human voice
uttered sounds that do not have the structure of language
the study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate
engaging in one task or behavior at a time
engaging in multiple activités simultaneously
(0-18 inches) the space used when interacting with those with whom one is very close
(18 inches to 4 feet) the space used when interacting with friends and acquaintances
(4-12ft) the distance most US Americans use when they interact with unfamiliar others
(12-25 ft) the distance used for public ceremonies such as lectures and performances
type of touch used by certain workers, such as dentists, hairstylists, and hospice workers, as part of their livelihood; also known as functional touch
the least intimate type of touch; used by certain workers, such as dentists, hairstylists, and hospice workers, as part of their livelihood; also known as professional touch
touch that is part of daily interaction in the united states; it is more intimate that professional touch but is still impersonal
touch that is more intimate than social touch and usually conveys warmth, closeness, and caring
the touch most often used with one’s romantic partners and family
love intimate touch
a type of touch used to establish dominance and power
clothing and other accessories
using nonverbal behaviors to help clarify verbal messages and reveal attitudes and moods
using nonverbal behaviors to help manage conversational interaction
using nonverbal behaviors to help convey attraction and closeness
expressing and managing intimacy
using nonverbal behavior to exercise influence over other people
establishing social control
using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts
verbal and nonverbal messages that expresses the same meaning
verbal and nonverbal messages that send conflicting messages