Computer Programming Argumentative Essay Example

importance of service availability in the IT industry cannot be stressed enough—loss in service availability is not only costly, it can adversely affect a company’s reputation. Research shows that problems in the implementation of changes in management systems and processes within an organization are the major causes of system outages. The problems mainly lie on the “people” factor.

Traditionally, changes are manually carried out, those implementing the changes not fully comprehending the full nature of the changes. This practice can cause errors and results in service outages. Change control ensures that the application of changes is done in automation—changes can be tracked real-time and they can automatically be implemented and executed. Change can also track who did the changes, when was it done, and on what conditions were the changes made. Change control also allows for documentation of these changes.

In the past, IT organizations relied on manual system scans to keep track of changes and see what may have caused an outage.

With change control, this same thing can be done quickly and easily—if an outage does occur, the problem can be detected with ease and accuracy. In an industry where service is expected to be available at all times, change control proves to be an invaluable tool. Aside from the tracking advantages change control provides, it also ensures that changes within a system are correct and are in-line with the organization’s change policy.