question

It's best not to ask questions of the person you are communicating with (for clarification) because that makes you appear less intelligent.

answer

False

question

Experience is one way to start the process of overcoming communication anxiety

answer

True

question

Effective listening involves responding, which is expressing interest, asking questions and otherwise showing that we are attentive.

answer

True

question

Communication anxiety can be learned

answer

True

question

One's listening ability is primarily determined by his/her I.Q

answer

False

question

Ethos is proof based on logic and reasoning.

answer

False

question

Effective communication principles are the same across all cultures.

answer

False

question

Uses and gratification assumes that consumers of mass media are active agents who deliberately choose what pleases them.

answer

True

question

A living system can sustain absolute equilibrium.

answer

False

question

We follow communication rules even when we are not consciously aware of them.

answer

True

question

Language consists of symbols.

answer

True

question

Communicating with other people promotes personal health.

answer

True

question

The I aspect of self is socially conscious and responsive to situational constraints.

answer

False

question

People who communicate well have an advantage in their personal, social, and professional life.

answer

True

question

Eye-contact is a primary indicator of culture

answer

False

question

The I aspect of self is socially conscious and responsive to situational constraints.

answer

False

question

Communicating with other people promotes personal health.

answer

True

question

We follow communication rules even when we are not consciously aware of them.

answer

True

question

Multiple cultures may exist within a single society or geographic region.

answer

True

question

One of the most important considerations when attempting to make a sound ethical decision is to determine societal views/norms.

answer

True

question

Co-culture refers to a culture within a dominant or parent culture.

answer

True

question

Tolearance is a response in which we accept and approve differences between us and other social groups.

answer

False

question

Resistance is a response to social diversity that devalues other cultures.

answer

True

question

We are born with a self-concept.

answer

False

question

The self-concept is resistant to change.

answer

False

question

Reflected appraisals are judgements that we make when we gauge and evaluate others.

answer

False

question

The values and views endorsed by a society at any given time are arbitrary and subject to change.

answer

True

question

People who think highly of themselves are likely to think highly of others.

answer

True

question

Part of having media literacy means being skeptical of what is presented.

answer

True

question

Sensory data can be different to different people.

answer

True

question

A judgement is a deduction that goes beyond what you know or assume to be a fact.

answer

False

question

Self-serving bias is the subjective process of creating explanations for our own and others' behaviors.

answer

True

question

Unchanging people and things become less noticeable over time.

answer

True

question

It's hardest to empathize with people who are radically different from us.

answer

True

question

Our senses make us aware of everything that is going on around us.

answer

False

question

Mind reading is useful for good friends who wnat to communicate sincerely.

answer

False

question

Effective interpersonal communication can narrow perceptual differences.

answer

True

question

It's hardest to empathize with people who are radically different from us.

answer

True

question

Sensory data can be different to different people.

answer

True

question

Small talk typically occurs during the initiating stage of an interpersonal relationship.

answer

False

question

Most of our relationships are personal not social.

answer

False

question

One important benchmark of an established friendship is the assumption of continuity.

answer

True

question

Self-disclosure by both parties is usually necessary for the development of an interpersonal relationship.

answer

True

question

The terminating stage of a relationship can be short or drawn out.

answer

True

question

Determining audience members' psychographics is an important step in deciding on a suitable speech topic.

answer

True

question

As long as someone has created a web page, they are considered a credible source to include in a speech

answer

False

question

If a specific purpose statement is well written, then it will include information that can be tested at the end of the presentation.

answer

True

question

If at all possible, a speaker should choose a speech topic that is new to him/her.

answer

False

question

Listeners are more likely to understand, follow, and remember a speech that is well planned and ordered.

answer

True

question

If a speaker is not sure whether he/she wants to inform or persuade the audience members during a presentation, he/she should just combine the two approaches.

answer

False

question

Listeners are more likely to understand, follow, and remember a speech that is well planned and ordered.

answer

True

question

If at all possible, a speaker should choose a speech topic that is new to him/her.

answer

False

question

Determining audience members' psychographics is an important step in deciding on a suitable speech topic

answer

True

question

As long as someone has created a web page, they are considered a credible source to include in a speech.

answer

False

question

If a speaker were attempting to prove that a lack of education makes someone more prone to crime, the cause/effect organizational pattern would probably work best.

answer

True

question

One example of the chronological organizational pattern is to give instructions.

answer

True

question

If a visual is too small for audience members to see during a presentation, then it's recommended to allow them to pass the visual among themselves.

answer

False

question

When organizing and developing a speech, it's best to start with the body.

answer

True

question

When attempting to persuade an audience, there is no limit as to how many statistics are included as supporting material.

answer

False

question

Supporting materials can add interest to a presentation, but they aren't recommended if the speaker's goal is to elicit some type of change.

answer

False

question

To have the most effective delivery, it's best if the speaker uses personal pronouns (referring to themselves as I rather than the speaker, for example).

answer

True

question

The number of main points included in a presentation is not important as long as the speaker can get all of the information in during the allotted time period.

answer

False

question

Aristotle pointed out that an effective strategic approach to persuading someone to do something is to appeal to his/her emotions.

answer

True

question

One strategy that has been shown to be effective when trying to persuade someone to change is to appeal to his/her needs.

answer

True

question

An attractive, conservative physical appearance can enhance our credibility.

answer

True

question

Body language is crucial in determining our initial credibility with people.

answer

True

question

Like verbal communication, nonverbal behavior is never ambiguous.

answer

False

question

Most verbal/vocal elements of the self-presentation are innate; therefore, they cannot be changed.

answer

False

question

One of the advantages of public speaking is it doesn't require as much preparation as face-to-face conversations.

answer

False

question

Group Hate Theory suggests that people hate working in groups because of previous experiences with untrained groups.

answer

True

question

Group leadership maybe provided either by one emeber of several members.

answer

True

question

In order to be successful in today's work force, it's vital that we are able to adapt to diverse needs, situations and people

answer

True

question

Group communication should be a conscious effort.

answer

True

question

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

answer

False

question

In brainstorming, it's more important to generate high quality ideas that just a large number of ideas.

answer

False

question

Groupthink is the process by which all group members independently arrive at the same conclusion creating a group consensus.

answer

False

question

Conflict within a group is unnatural and is always counterproductive.

answer

False

question

If social climbing does not increase the status of those doing it, they often become marginal participants.

answer

True

question

For a group to exist, the people must interact and be interdependent, have a common goal, and share some rules of conduct.

answer

True

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