CNIT 480 Final – Flashcards

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A good project management system provides for defining the interface between the project team and the organisation in all the following areas except
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development of project team members
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A project management system provides a framework for launching and implementing project activities within a ______ organisation.
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parent
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A situation in which project members, including those from different organisations, work together in the same location is known as
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co-location
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A time-phase budget is developed by using
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work packages included in an activity
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A tracking Gantt chart helps communicate project progress by
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A, B and C are all correct
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A typical project communication plan would contain all of the following except
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all of the answers are correct
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Adequate project controls have the advantage(s) of
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A, B and C are all correct
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Advantages of outsourcing project work may likely include all of the following except
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reduced conflict
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All methods of individual performance review centre on
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both A and B are correct
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All of the following have been found to be good for running effective project meetings except
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all of the answers are correct
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Among the many advantages for establishing long-term partnerships are
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A, B and C are all correct
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An earned value system used to monitor project progress includes comparison of
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both A and B are correct
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An information systems specialist reported that his performance on a project in northern Sweden declined due to sleep deprivation during the summer months in which there were 20 hours of daylight each day. This is an example of which of the following environmental factors?
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Geographic
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Bill is working on a project involving the upgrading of a management information system. The project is being managed by the information systems department with coordination with other departments occurring through normal channels. He is working in a _________ organisation.
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functional
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Communications difficulties because of different languages are examples of which of the following environmental factors?
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Cultural
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Concern about the local legislative restrictions on toxic waste is classified as which of the following environmental factors?
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Legal/political
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Contracting project work has long been the norm in the _______ industry.
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construction
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Corrective actions that should take place (such as shifting to more resilient building material) would typically appear in the _____ section of the final project report
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recommendations
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Customer satisfaction can be quantified by
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perceived performance divided by expected performance
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Disadvantages of outsourcing project work may include all of the following except
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increased costs
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During the delivery phase of a project's life cycle, the most significant source of conflict is
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schedules
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Effective project managers initiate contact with key players to
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only A and B are correct
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Environmental factors affecting international projects include
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all of the answers are correct
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Establishing a team identity is facilitated by
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A, B and C are all correct
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Experience and research indicate that high-performance project teams are much more likely to develop under the following conditions
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Both A and B are correct
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Factors that influence the choice of project management structure include
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A, B and C are all correct
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If IBM built a computer system for Outback Barbie Inc. (based in Australia) at their corporate headquarters in Sydney, the project would be classified as
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overseas
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If a construction company in Brisbane builds a bridge in Perth, the project would be classified as
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domestic
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Implementing closedown includes the following major activities except
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emailing the project team that the project is complete
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In a retrospective methodology, the _____________leads the project team through an analysis of project activities that went well, what needs improvement and development of a follow-up plan
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project facilitator
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In a survey of project managers, approximately what percentage reported that they encountered ethical issues in their work?
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66-85 per cent
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In terms of commonly traded organisational currencies, resources, assistance, cooperation, and information are part of ______-related currencies.
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task
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In which of the following is the balance of authority strongly in favour of the functional managers?
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Weak matrix
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Items technical in nature and focused on solutions to problems that surfaced would typically appear in the _____ section of the final project report.
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recommendations
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Key dimensions defining an organisation's culture include all of the following except
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ethics
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Key practices in partnering relationships include
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access to each other's organisational resources
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Many international projects use _____________to bridge the gap between cultures.
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intermediaries
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McDonald's is creating a multinational distribution system for all of its foreign and domestic subsidiaries. The project manager is from the corporate headquarters and he manages teams from each of the countries involved. The project would be classified as
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global
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MegaComputers Inc. has assigned a project manager for each of the five new-product teams. The managers as well as the project team members work on the projects on a full-time basis. The structure being used is ________ organisation.
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project
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Microsoft Project and Primavera are examples of software tools used for
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both A and B are correct
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Needs for a project could include telecommunications, transportation, power and availability of technically skilled talent. This is an example of which of the following environmental factors?
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Infrastructure
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Organisational culture is best explained as organisational
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personality
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Project leadership is about coping with
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change
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Projectitis is most likely to occur in the _______ organisation structure.
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project
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Recent outsourcing trends have shown an increasing emphasis on the suppliers for all of the following except
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further cost reductions
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Releasing the project team typically occurs _________ during the closure phase.
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gradually
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Roger is new-product project manager for a retail company. Recently the team has exhibited a high degree of conflict over who will control the group and how decisions will be made. Which stage of development is the team in?
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Storming
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Strategies to manage dysfunctional conflict do not include _____ the conflict
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encouraging
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The best defence against scope creep is
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a well-defined scope statement
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The biggest adjustment managers typically have to make in working abroad is
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both B and C are correct
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The biggest challenge to managing a virtual project team is
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both B and C are correct
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The cost variance for a project is calculated by
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EV-AC
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The difference between project management and project leadership is that project management includes
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monitoring results against plans
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The dovetailing technique is used in which of the following keys to good negotiation?
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Invent options for mutual gain
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The first closest relationships in the rings of a project network of stakeholders are with
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project team members
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The first step in facilitating group decision making is to
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identify the problem
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The first step in the project control process of the measurement and evaluation of project performance is to
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set a baseline plan
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The growing presence of the Russian mafia has discouraged many foreign firms from setting up operations in the former Soviet Union. This is an example of which of the following environmental factors?
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Security
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The last step in the project control process of the measurement and evaluation of project performance is to
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take appropriate action
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The major issues dealing with international project management include all of the following except
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foreign currency exchange rates
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The most common circumstance for project closure is simply a(n) ________ project.
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completed
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The process for the transferring of business functions or processes to other, often overseas, companies has traditionally been known as
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Outsourcing
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The process of assessing, verifying and documenting project results is known as
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project evaluation
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The process of identifying and building cooperative relationships with key people is known as
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social network building
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The project kick-off meeting is one of several kinds of meetings required to complete a project. Other meetings include
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A, B and C are all correct
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The rule that is popular for work packages of a short duration and small total costs is known as:
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50/50 per cent rule
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The second outer ring in the network of stakeholders for project managers includes all of the following except
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customers
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The second step in the project control process of the measurement and evaluation of project performance is to
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measure progress and performance
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The third outer ring in the network of stakeholders for project managers includes all of the following except
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administrative support
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The third step in the project control process of the measurement and evaluation of project performance is to
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compare the plan against actual performance
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The traditional project process includes all of the following except
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shared goals and objectives
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The traits of successful project managers include all of the following except
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pessimism
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Tom is managing a project team responsible for erecting a new office building. He notices that team members are trying out different behaviours to see what is acceptable to the project and personal relations. Which stage of development is the team in?
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Forming
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Typical stakeholders in a project include all of the following except
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all of the answers are correct
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Under which heading of the Wrap-up Closure Checklist should the question 'Has an in-depth project review and evaluation interview with the customer been conducted?' be answered.
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Customer/users
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Under which heading of the Wrap-up Closure Checklist should the question 'Have project accounts been finalised and all billing closed?' be answered.
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Vendors/contractors
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Well-defined projects that encounter no significant surprises require little
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leadership
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What is not a wrap-up closure activity?
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Profit report
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When a project fails because of circumstances beyond the control of the project team, this is called
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a failed project
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When a project starts with a high priority but sees its rank erode or crash during the project life cycle as conditions change, this is an example of
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changed priority
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When the dominant organisation culture inhibits collaboration and innovation, it is advisable to
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insulate the project team from the culture
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When the project is completed early with some parts of the project eliminated this is considered to be ___________ closure.
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premature
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When there is conflict with outsourcers, the primary control mechanism for dealing with and resolving problems is known as
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escalation
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Which of the following are required to assess the current status of a project using the earned value cost/schedule system?
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PV, EV and AC
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Which of the following can help a project manager to digest, clarify and understand the factors leading to the selection of a specific project?
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Risk matrix
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Which of the following cultural characteristics relates to the degree to which groups within the organisation are encouraged to operate in a coordinated or independent manner?
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Unit integration
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Which of the following is an advantage of a functional project management organisation?
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Maximum flexibility in the use of staff
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Which of the following is commonly associated with high-performing project teams?
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Mistakes are viewed as opportunities for learning
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Which of the following is not a key to successful partnering relationships?
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Independent project teams
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Which of the following is not contained in the Assessment Matrix Project Site Selection
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Utilities
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Which of the following is not contained in the Evaluation Matrix Breakdown of Infrastructure?
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Government support
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Which of the following is not one of the major issues that successful project managers must address in the early stages of a project?
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All of the above answers are correct
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Which of the following is not true regarding scope creep?
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It is common late in projects
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Which of the following is part of the traditional project process?
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Structured communications
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Which of the following methods will measure the cost efficiency of the work accomplished to date?
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EV/AC
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Which of the following requires more management rather than leadership?
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Taking corrective action
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Which of the following structures is referred to in popular literature as a projectised form of organisation?
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projectised organisation
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Which of the following would be considered the most effective project reward?
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All-expenses-paid trip for team members and their families
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_________ organisation is a hybrid form in which a horizontal project management structure is overlaid on the normal functional hierarchy.
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Matrix
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____________ champion the project and use their influence to gain approval of the
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Project sponsors
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