CNA.Interview – Flashcards
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What made you choose nursing as a career?
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-I wanted to do something in my career that is challenging, interesting, and makes a difference in people's lives on a daily basis. -I believe that nursing is one of the most interesting and growing careers available today, and I enjoy the difference I can make in a patient's recuperation experience.
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How has your training prepared you?
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-I've worked in customer service for over 10 years now. Wile that has taught me a great deal of interpersonal communication skills, I've also adapted to be patient, calm, and respectful towards others, no matter the circumstances. -As a new CNA in a rehab facility, all of my customer experience has come in handy because I can communicate well with patients and help them feel comfortable under my care.
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What interests you about working at this facility?
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Well it would be an honor to work at Hoag, which is as ranked the #1 hospital in Orange County. There is so much I could learn from such a reputable hospital throughout my pre-nursing education.
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What do you feel you contribute to your patients?
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-I offer my patients the very best compassionate care. I feel that my patients know that I am there to listen to their concerns, provide comfort and confidence that they are being well cared for.
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How do you handle stress on the job?
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-By focusing on the most important thing, the care of the patient. I feel I owe it to my patients to stay calm and focused on them. -There are often stressful situations that arise. I just make sure that the stresses of the job don't interfere with the care of the patient. -I am generally an easy going person, and I don't allow on the job stress to interfere with my work.
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How would you deal with a nurse/ co-worker who was rude?
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-I would bring the question to my supervisor. - If the nurse/ co-worker was displeased with me in some way, I would want to find out so I could take action to rectify the situation. -I would ask my nurse if there was something in my care of the patient that she felt needed discussion.
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How would you handle a patient who complains?
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-I would reassure the patient that everything possible was being done to alleviate their discomfort. -I would listen sympathetically to their complaint, reassure them that their concerns were being heard, and that we were doing everything possible to help them.
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How would you handle patient complaints?
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-I would first be sure that the patient had no valid complaints, and then just be patient and reassure them that we were doing our very best for them. -I understand that some patients will complain about everything, just because they are unhappy about what brought them to our care. I just reassure them that everything possible is being done to make them comfortable.
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How would you handle the family of a patient?
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-I would listen to their concerns, and reassure them that I was doing my very best for their loved one. -Sometimes family members are looking for someone or something to blame for what their loved one is going through. I would try to reassure them that the patient was getting the best quality of care available. -I would listen to their concerns, and make sure that if any were well founded they were addressed immediately.
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What do you find difficult about being a nurse?
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-I think the most difficult part of being a CNA is when I have a patient that is very unhappy, or in a lot of pain, and I can't comfort them to the degree I'd like. But I prefer to look at difficulties as challenges, and I enjoy conquering challenges.
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What do you find most rewarding about being a CNA?
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-I find helping patients through recovery from an illness or after surgery, which is one of their greatest challenges, to be most rewarding. -Just knowing that I can make a difference in another person's life, and that I provided them with the best care possible, is extremely life-fulfilling to me.
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(weakness)
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-I'm a perfectionist. I try my best to stay focused and be a critical thinker at all times and to not make any mistakes. But once in a while when I do happen to make a mistake, I'm so hard on myself. I just feel horrible about myself for the rest of the day. I tell myself that I'm only human, not a computer. I learn from my mistake and try my hardest to never make it again.
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(Why should we hire you?; What makes you the best candidate?)
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Because I take great pride in my job as a nursing assistant. I am a SELF MOTIVATOR, and can always find something productive that needs doing. I enjoy learning something new each day' every patient is different and I can catch on to their distinctive needs rapidly, I find that challenging and rewarding. I'm also a TEAM PLAYER; nursing in a hospital is a team effort, and I really enjoy making my contribution to the team.
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Why are you leaving your current role?
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"I've learned a lot from my current role, but now I'm looking for a new challenge through my pre-nursing career, to broaden my horizons and to gain a new skill-set - all of which, I see the potential for in this job and I'm positive will help me become a very knowledgeable nurse in the future. " Part of the reason I'm interested in this job is that I know I'd have even more interaction with patients, on an even more critical level."
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Tell us about yourself.
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"I'm really energetic, and a great communicator. Working in the medical field 6 months has helped me build confidence, and taught me the importance of patient care and time management. My current CNA role has made me more deadline-driven, pushing me to work harder, and manage my case loads way more efficiently."
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What salary are you looking for?
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"I'm more interested in the role itself than the pay. That said, I'd expect to be paid the appropriate range for this role, based on my experience."
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When were you most satisfied in your job?
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"I'm a people person. I was always happiest - and most satisfied - when I was interacting with patients, making sure I was able to meet their needs and giving them the best possible care. I'm proud to have been recognized as CNA of the month in August, since I've been a CNA for only six months. That alone shows that I'm in the right profession.
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What did you like least about your last job?
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Describe a time when you did not get along with a co-worker.
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At my previous job at BEBE, we often competed for sales since our pay was based on commission. In one occasion, a co-worker and I bumped heads over who had engaged with a client first. I stepped back and refused to argue over a client because that's very unprofessional. Later on that, my co-worker realized that it was I who had the client first and had already suggested items in the fitting room. She apologized and communicated a lot better there after.
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What motivates you?
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That I know I'm a good person and that as long as I continue on in school and keep learning the sky is the limit as to how far I can go in life, and in my career as a healthcare professional.
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How would your friends describe you?
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"My friends would probably say that I'm extremely persistent - I've never been afraid to keep going back until I get what I want in life. They would say that I'm an attentive listener, and I try to suggest the best solutions to their problems. That I like to see the positive side of things through difficult moments.
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3 words that describe you
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self-driven; genuine; respectful;
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Tell a experience in which u exceeded customer service"
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"I've always been motivated by the challenge of a tough patient. In my last role, I came across a particular patient who refused care from other CNA's before he was assigned to me. I was able to engage with him and help him feel comfortable, which calmed him down. After the patient saw me make an effort to better understand his situation, he became much more agreeable to my aid. I love facing and overcoming challenges on such a personal level."
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Strengths / Weakness about yourself.
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Strengths: I'm a great communicator; Enjoy resolving conflicts and problems (I'm not afraid to face problems); I never give up on anyone or anything, no matter how the difficult the situation may be; and I like to bring about a positive vibe to my surroundings. Weaknesses: I'm a perfectionist and very organized.
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Tell me about yourself.
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Tell me about a time you worked with a difficult client.
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Sometimes patients are combative because they are going through a difficult experience and I understand that. I don't take anything personally. I try to figure out a way to ease them by telling and showing them that I'm only there to help.
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How would you treat a difficult patient who refuses care?
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I can't force patient's to anything, so I would wait a few minutes, then go back to the patient and explain again why the procedure needs to be done.
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How would you react to an emergency?
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Normal BP
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120/80
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Prehypertension
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120-139/80-89
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High Blood Pressure (Hypertension stage 1)
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140-159/90-99
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High Blood Pressure (Hypertension stage 2)
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160-179/100-109
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Hypertensive Crisis (Emergency care needed) (Hypertension stage 3)
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180-209/ 110-119
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Low BP
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100/165
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Extremely low
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80/55 *70 - 45 - Danger *60 - 40 - Danger *50 - 30 - DANGER LOW
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LOW Blood Pressure Symptoms
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Weak, Tired, Dizzy, Fainting, Coma
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HIGH Blood Pressure Symptoms
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Stressed, Sedentary, Bloated, Weak, Failing
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Clear liquid diet
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A clear liquid diet consists of clear liquids, such as water, broth and plain gelatin, that are easily digested and leave no undigested residue in your intestinal tract. Your doctor may prescribe a clear liquid diet before certain medical procedures or if you have certain digestive problems.>>>A clear liquid diet is often used before tests, procedures or surgeries that require no food in your stomach or intestines, such as before colonoscopy. It may also be recommended as a short-term diet if you have certain digestive problems, such as nausea, vomiting or diarrhea, or after certain types of surgery.
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Clear liquid diet
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Plain water Fruit juices without pulp, such as apple juice, grape juice or cranberry juice Strained lemonade or fruit punch Clear, fat-free broth (bouillon or consomme) Clear sodas Plain gelatin Honey Ice pops without bits of fruit or fruit pulp Tea or coffee without milk or cream
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A full liquid diet has a greater range of items than a clear liquid diet, yet is still fairly restricted. This diet may be used as a transition between clear liquids to solid food after surgery or when recovering from an inflammatory bowel disease (IBD) flare-up. One of the biggest differences between the clear liquid and the full liquid diet is that milk products and citrus and vegetable juices are allowed on the full liquid diet. Including...
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Italian ice Fruit juices Milk Puddings Cooked refined cereals Strained soups Vegetable juices Everything on the clear liquid diet Cream Ice cream
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Full liquid diet foods ommittted
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Breads Cheese Fruits Meats Vegetables
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A clear liquid diet may be recommended after abdominal surgery, when preparing for a test (like a colonoscopy), or during a serious flare-up. As the name suggests, this diet consists of only liquids that are considered to be "clear." This does not mean just water, but includes other liquids that don't contain ingredients such as milk or any kind of solid food. Items on this diet consist mostly of water and sugar or salt. Including:
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Clear beverages without caffeine Clear broth (bouillon) Clear fruit juice (excluding cranberry and citrus options) Decaffeinated coffee Decaffeinated tea Gelatin Popsicles
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Clear liquid diet, Foods Omitted:
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Citrus juices Milk products Solids of any kind
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Negative Pressure room
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It is a room that has pressure that is less than existing atmospheric pressure. Often used to prevent airborn disease transmission - are isolation rooms used for patients with an airborne transmitted disease. Airflow goes from the corridor into the patient's room. This room has a ventilation system that is designed so that air flows from the corridors, or any adjacent area, into the negative pressure room, ensuring that contaminated air cannot escape from the negative pressure room to other parts of the facility.
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Negative Pressure Isolation Rooms
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In a hospital, patients with communicable diseases, especially airborne ones, are kept in isolation rooms. In order to ensure the safety of other patients, staff and visitors, it is important that the isolation room contain negative air pressure. This will keep any germs from entering the general airflow. A specially designed ventilation system installed in isolation rooms keeps contaminated air from escaping. In a well-functioning negative pressure room, air is drawn into the room only through a half-inch gap under the door. Windows, light fixtures and outlets are specially sealed so that air only exits the room through the filtered ventilation system. Read more: http://www.ehow.com/info_8605583_difference-positive-air-room-pressure.html#ixzz2g0f8A1uC
