CIW lesson 2 vocabulary – Flashcards

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Web 2.0
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A concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities.
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Crowdsourcing
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A problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data.
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Collective Intelligence
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The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.
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Ajax
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A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page
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Wikis
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A page or collection of Web Pages that can be viewed and modified by anybody with a Web browser and access to the Internet.
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Folksonomy
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The practice of categorizing online content through tags.
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Web feed services
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A data format for delivering web content that is updated frequently.
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Podccasts
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The use of audio or video digital-media files that are distributed through Web feeds to subscribed users.
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Semantic Web
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A web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata
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Mashups
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A web page that integrates content and scripts from multiple Web sites to create new applications.
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XMLHttpRequest
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An application programming interface (API) that is used to transfer XML and other text data between a web server and browser.
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Social networking
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The practice of creating networks of friends, associates and clients who can discuss topics in common. Online social networking is a powerful concept used by individuals and businesses worldwide.
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Instant messaging
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A computer-based method of communication in which users can type and view messages sent to one or more recipients, and view the responses immediately.
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Spim
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Spam that is delivered through instant messaging.
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Sms
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A text messaging service for any communication service
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Trackback
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A method by which a blogger receives notification when other bloggers link to his or her blog entry
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Microformatting
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A data format that adds human-readable metadata to existing code so that the data can be processed by other software.
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Unified communications (UC)
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A business trend that seeks to simplify and integrate all forms of communication. Also, a set of technologies that enable voice to be converted into text, and vice versa.
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Convergence
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The integration of telephony and data technologies.
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Voice over IP
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A technology that converts voice into data packets for transmission over a packet.
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Call center
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A centralized office used for the purpose of processing a large volume of requests by phone.
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Contact center
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A call center that allows consumers to contact agents via avenues other than by telephone.
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Presence
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A status indicator that conveys a person's willingness and ability to engage in communications.
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Mobile computing
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A person's ability to use technology in non-stationary positions and in transit.
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