CIW lesson 2 vocabulary – Flashcards
Unlock all answers in this set
Unlock answersquestion
Web 2.0
answer
A concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities.
question
Crowdsourcing
answer
A problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data.
question
Collective Intelligence
answer
The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.
question
Ajax
answer
A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page
question
Wikis
answer
A page or collection of Web Pages that can be viewed and modified by anybody with a Web browser and access to the Internet.
question
Folksonomy
answer
The practice of categorizing online content through tags.
question
Web feed services
answer
A data format for delivering web content that is updated frequently.
question
Podccasts
answer
The use of audio or video digital-media files that are distributed through Web feeds to subscribed users.
question
Semantic Web
answer
A web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata
question
Mashups
answer
A web page that integrates content and scripts from multiple Web sites to create new applications.
question
XMLHttpRequest
answer
An application programming interface (API) that is used to transfer XML and other text data between a web server and browser.
question
Social networking
answer
The practice of creating networks of friends, associates and clients who can discuss topics in common. Online social networking is a powerful concept used by individuals and businesses worldwide.
question
Instant messaging
answer
A computer-based method of communication in which users can type and view messages sent to one or more recipients, and view the responses immediately.
question
Spim
answer
Spam that is delivered through instant messaging.
question
Sms
answer
A text messaging service for any communication service
question
Trackback
answer
A method by which a blogger receives notification when other bloggers link to his or her blog entry
question
Microformatting
answer
A data format that adds human-readable metadata to existing code so that the data can be processed by other software.
question
Unified communications (UC)
answer
A business trend that seeks to simplify and integrate all forms of communication. Also, a set of technologies that enable voice to be converted into text, and vice versa.
question
Convergence
answer
The integration of telephony and data technologies.
question
Voice over IP
answer
A technology that converts voice into data packets for transmission over a packet.
question
Call center
answer
A centralized office used for the purpose of processing a large volume of requests by phone.
question
Contact center
answer
A call center that allows consumers to contact agents via avenues other than by telephone.
question
Presence
answer
A status indicator that conveys a person's willingness and ability to engage in communications.
question
Mobile computing
answer
A person's ability to use technology in non-stationary positions and in transit.