Chapter 4. Recognizing Ethical Issues in Technical Communication – Flashcards
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Proposes principles to be used as guidelines for generating an ethical culture.
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Ethics
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Association of Teachers of Technical Writing
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ATTW
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Stakeholders are people who will be affected by your communication even though they may not read it. Anyone who will be affected by what you are intending on writing.
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Stakeholders
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• What would happen if everyone were to do what you are thinking of doing? • Would you want to be done to you what you are thinking of doing to other people? • What are the consequences of the action you are thinking about doing?
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Ethical communication
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Society for Technical Information
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STC
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Don't mislead Don't manipulate Don't stereotype
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Ethical writing
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Written by John Locke, saying "people establish societies and enter into a contractual relationship w/ their created government for convenience and better protection of their rights."
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Contract Theory
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Manufacturers have an obligation to exercise due care, which means that they should take all reasonable precautions to ensure that products they put on the market are free of defects likely to cause harm.
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Due Care Theory
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Holds that manufacturers are responsible for all harm resulting from a dangerously defective product even when due care has been exercised and all contracts observed.
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Strict Liability Theory
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A person who exposes the illegal or unethical practices of another person or of a company
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Whistle Blower
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Distorting images may help to create a more persuasive document, but the practice is not ethical.
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Unethical
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They are not always "black and white."
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Ethical decisions
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Needed in a document to ensure that readers understand the facts.
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Sufficient detail
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cause harm to people.
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Unethical decisions
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revolve around topics related to technology.
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Ethical questions
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Prepare a document that includes visuals that are simple and honest.
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International audience
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A link is needed to a privacy policy explaining how the information will be used.
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Personal information on web sites
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Withholding important information.
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Ethical violation
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More than 50% of managers nationwide feel this pressure to compromise.
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Ethics vs company goals
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This occurs when a person claims the work of another as his or her own.
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Plagiarism
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Offers guidelines for avoiding ethical abuses within a specific organization.
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Code of Ethics
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Unacceptable practices in technical communication: Plagiarizing work. Exaggerating claims. Downplaying information. Falsifying or fabricating information. Stealing or divulging proprietary information. Exploiting cultural differences. Using visual images that conceal the truth. Misusing electronic information.
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Ethical abuses
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Workplace pressures can influence ethical values.
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Ethical compromise
