Chapter 3 – Ebusiness: Electronic Business Value

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Compare disruptive and sustaining technologies and explain how the Internet and WWW caused business disruption
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Disruptive technology – A new way of doing things that initially does not meet the needs of existing customers Sustaining technology – Produces an improved product customers are eager to buy Reasons for growth of the WWW Microcomputer revolution Advancements in networking Easy browser software Speed, convenience, and low cost of email Web pages easy to create and flexible Smartphones
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Describe ebusiness and its associated advantages
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Ebusiness – Includes ecommerce along with all activities related to internal and external business operations Advantages- Expanding Global Reach, Opening New Markets, Reducing Costs, Improving Operations, Improving Effectiveness
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Compare the four categories of ebusiness models
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B2B Business to business- Applies to businesses buying from and selling to each other over the internet Business to Consumer-Applies to any business that sells its products or services to consumers over the internet Consumer to Business- Applies to any consumer that sells a product or service to a business over the internet Consumer to Consumer-Applies to sites primarily offering goods and services to assist consumers interacting with each other over the internet
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Describe the six ebusiness tools for connecting and communicating
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1. Email 2. Instant Messaging 3. Podcasting 4. Videoconference 5. Web Conferencing 6.Content Management System
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Identify the four challenges associated with ebusiness
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1. Identifying Limited Market Segments 2.Managing Consumer Trust 3. Ensuring Consumer Protection 4. Adhering to Taxation Rules
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Explain Web 2.0 and identify its four characteristics
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Web 2.0 – The next generation of Internet use – a more mature, distinctive communications platform characterized by three qualities 1. Content sharing through open sourcing 2. User-contributed content 3. Collaboration inside the organization 4.Collaboration outside the organization
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Explain how Business 2.0 is helping communities network and collaborate
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Netwroking by using Social media – Websites that rely on user participation and user-contributed content Social network – An application that connects people by matching profile information Social networking – The practice of expanding your business and/or social contacts by a personal network Collaborating by usingUser-contributed content – Created and updated by many users for many users Reputation system – Where buyers post feedback on sellers Collaboration system – Tools that support the work of teams or groups by facilitating the sharing and flow of information Collective intelligence – Collaborating and tapping into the core knowledge of all employees, partners, and customers Knowledge management – Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions
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Describe the three Business 2.0 tools for collaborating
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Blogs- an online journal that allows users to post their own comments, graphics, and videos Wiki’s- Collaboration website that allows users to add, remove, and change content Mashups- Content from more then one source to create a new product or service
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Explain the three challenges associated with Business 2.0
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-Technology Dependence -Information Vandalism -Violations of Copyright and Plagerism
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Describe Web 3.0 and the next generation of online business
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Web 3.0- Based on “intelligent” Web applications using natural language processing, machine-based learning and reasoning, and intelligence applications next gen of online business= Semantic Web – A component of Web 3.0 that describes things in a way that computers can understand Mobile business – The ability to purchase goods and services through a wireless Internet-enabled device

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