Chapter 27 Patient Assessment – Flashcards
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Which of the following actions is not usually appropriate for showing your interest in patients?
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A.) HUGGING THEM REASSURINGLY WHEN YOU GREET THEM
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The section of the medical history that helps uncover existing or potential health problems is called:
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D.) SYSTEMS REVIEW
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What does it mean when medical assistants display empathy when dealing with patients?
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B.) THEY ARE ABLE TO HEAR WHAT PATIENTS SAY WITHOUT JUDGING THE CONTENT
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Which of the following factors is likely to have the most influence on accuracy and completeness of the information secured from the patient during the interview for the medical history?
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C.) THE PRIVACY OF THE AREA IN WHICH THE INTERVIEW TAKES PLACE
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While you are taking the medical history of a new patient, the patient mentions having occasional headaches that are quite painful. What is the best way for you to proceed with the interview?
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D.) ASK HIM AN OPEN-ENDED QUESTION ABOUT THE HEADACHES
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What is the best way to collect specific information about the patient when conducting medical history interview?
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B.) ASK DIRECT QUESTIONS THAT CAN BE ANSWERED BRIEFLY
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During the physical examination, the patient reports a continual ache in the right elbow. This information is called?
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D.) SYMPTOM
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Which medical record system has standard format that make it easy to read and audit?
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B.) PROBLEM-ORIENTED
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Which statement best describes what it means to have good rapport with patients?
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C.) YOU HAVE SMOOTH, PLEASANT RELATIONSHIPS WITH THEM
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Why would you take a patient's vital signs at both the beginning and the end of the office visit for a physical examination?
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B.) BECAUSE THE PATIENT WAS ANXIOUS ON FIRST ARRIVAL AT THE OFFICE
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Which of the following information includes insurance information?
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D.) DATABASE
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Which of the following information includes demographic information?
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D.) DATABASE
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Which of the following information includes the physical examination findings?
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E.) ROS
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Which of the following information includes childhood disease?
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B.) PAST HISTORY
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Which of the following information include diet, smoking history,and alcohol consumption?
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C.) SOCIAL HISTORY
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which of the following involves repeating or paraphrasing the patient's comments?
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A.) RESTATEMENT
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Which of the following involves asking a question or summarizing a patients thoughts?
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B.) CLARIFICATION
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Which of the following involves stating an observation or recognition of a patients feeling?
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C.) REFLECTION
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Which of the following is a close -ended question or statement?
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B.) "DOES YOUR HEAD HURT?"
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which of the following is an open-ended question of statement?
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C.) "WHAT BRINGS YOU TO THE OFFICE TODAY?"
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It is acceptable to conduct a patient interview in a quiet corner of the waiting room.
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FALSE
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Value systems are learned beliefs and behaviors that can affect therapeutic relationships.
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TRUE
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Research on the significance of body language indicates that 50% of the message received by patients is interpreted from the caregiver's nonverbal language.
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FALSE
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When conducting an interview, the medical assistant should sit behind a desk with arms crossed and wait for the patient to establish eye contact.
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FALSE
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The most effective distance between a patient and the medical assistant conducting an interview is approximately 2 to 3 feet.
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FALSE
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The best method for ensuring that the patient understands a patient education intervention is to have the patient repeat back to you the details learned.
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TRUE
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Providing patient with automatic reassurance when they express a concern is a part of a therapeutic relationship.
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FALSE
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Children should always be given a choice about whether they want to take their medication or not.
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FALSE
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Issues of privacy are important to adolescent patients.
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TRUE
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AN example of an objective sign of disease is the patients reported level of pain.
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TRUE
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Gathering details regarding patient use of over the counter medications is not necessary when conducting a patient interview.
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FALSE
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It is acceptable to skip lines whe documenting to give the physician room to enter a note after the patient is seen.
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FALSE
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Documenting that the patient reports a headache fo 3 days duration is part of the objective data in the POMR record.
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TRUE
