Chapter 2 Culturally Competence Nursing Care – Flashcards

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Cultural Self-Assessment
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a valuable exercise that enables nurses to gain insights into their own unconscious cultural attitudes (biases, cultural stereotypes, prejudice, and tendencies to discriminate against people that are different from themselves).
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Vulnerable Populations
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groups that are poorly integrated into the health care system because of ethnic, cultural, economic, geographic location or health characteristics (disabilites, multiple chronic conditions.
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immigrants
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people who move from one country or region to another for economic, political, religious, social, and personal reasons.
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emigrants
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leave one country or region to settle in another
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immigrate
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enter another country or region for the purpose of living there ex. I will emigrant the U.S. and immigrate France.
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US has 41 million foreign born (13%) person living here.
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reason: national borders have become porous and fluid, enabling people to move freely from one country or region to another (This is most country not just the US)
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Health tourism
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patients travel to other countries for medical and surgical health care needs like more affordable services or receive specialized care not available in own country.
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Refugees
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people who flee their country of origin for fear of persecution based on ethnicity, race, religion, political opinion, etc. Also can be that the people casualty of civil unrest or war in politically unstable part of the world.
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Who developed a set of guidelines for implementing culturally competent nursing care to serve as a resource for clinical practice, education, administration and research?
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American Academy of Nurses (AAN) panel that worked on Global Nursing and Health Transcultural Nursing Society (TCNS)
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Cultural Competence
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1. No universally accepted definition 2. general concept divided by individual and organizational culture competence 3. meaning comes from various perspectives, interests, need that are apply to state, federal legislation and programs, private organizations, and schools.
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Knowledge of Culture
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gain an understanding of the perspectives, traditions, values, practices, and family systems of culturally diverse individuals, families, communities, and populations they care for
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Education and Training in Culture Competence Care
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--prepared to provide culturally congruent health care --have knowledge and skills to insure congruence -- be included in global health care agendas --mandate formal education and clinical training
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Critical Reflection
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look at their own values, beliefs, and cultural heritage in order to have an awareness of how these qualities and issues can impact ongoing, continuing education for all practicing nurses.
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Cross-Cultural Communication
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use verbal and nonverbal communication skills to ID clients value, beliefs, practices, perceptions, and special health care needs
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Culturally Competent Practice
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utilize cross-cultural knowledge and culturally sensitive skills in implementing culturally congruent nursing care.
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Cultural Competence in Health Care Systems and Organizations
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(HCO) provide the structure and resources necessary to evaluate and meet the cultural and language needs of their diverse clients
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Patient Advocacy and Empowerment
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recognize the effect of health care policies, delivery systems, and resources on their patient populations -- shall empower and advocate for their patients --advocate for the inclusion of their patient's cultural beliefs and practices in all dimensions of their health care.
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Multiicultural Workforce
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try to ensure a multicultural workforce in health care settings. -- strengthen recruitment and retention efforts in hospitals, clinics and schools.
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Cross-Cultural Leadership
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-- have the ability to influence individuals, groups, and systems to achieve outcomes of culturally competent care for diverse populations. -- have the knowledge and skills to work with public and private organizations, professional organizations and associations -- establish polices and guidelines for comprehensive implementation and evaluation
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Evidence-Based Practice and Research
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use intervention that's systemically tested and shows most effectiveness for culturally diverse populations they serve -- no evidence = investigate and test interventions that may be most effective to reduce disparities in health outcomes.
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Individual cultural competence
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refers to the care provided for an individual client by one or more nurses, physicians, social workers, and/or other health care, education or social services professional
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Organization cultural competence
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focuses on the collective competencies of the member of an organization and their effectiveness in meeting the diverse needs of the clients, patients, staff, and community
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Cultural Baggage
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refers to the tendency for a person's own cultural to be foremost in his/her assumption, thoughts, words, and behaviors.
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Cultural Self-Assessment
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needs to critically reflect on their own culturally based attitudes, values, beliefs and practices and gain insight into and awareness of the ways in which their background and lived experiences have shaped and informed the person the nurse has become today.
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Bias
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refers to the tendency, outlook, or inclination, that results in unreasonable judgement, positive or negative, about a person, place, or object
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Ethnocentrism
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refers to the human tendency to view one's own group as the center of and superior to all other groups (effect cross-cultural communication)
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Racism
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the believe that one's own race is superior and has the right to dominate others, has a profound impact on the body's stress management system (CVS disease when too much exposure)
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Cultural imposition
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the tendency of a person or group to impose their values, beliefs, and practices onto others (effects cross-cultural communication)
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Cultural stereotype
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refers to a preconceived, fixed preconception or impression of someone of a particular cultural group without meeting the person. Doesn't recognize individual, group changes and personal preferences (effect cross-cultural communication)
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Prejudice
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inaccurate perceptions of others or preconceived judgments about people based on ethnicity, race, national origin, gender, sexual orientation, social class, size, disability, religion, language, political opinion, or related personal characteristics
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Discrimination
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act or behavior of setting one individual or group apart from another, thereby treating one person or group differently from other people or groups.
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Unlawful discrimination
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unfair an unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, national origin, race religion, and sexual orientation
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Cultural Assessment
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refers to the collections of data about the client's health state
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Subjective Data
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what clients say about themselves during the admission or intake interview
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Objective Data
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what health professionals observe about clients during the physical examination thru observation, percussion (tapping body part w/ fingers, hands or small instruments), palpation (use hands to examine body), and auscultation (listen for sound of heart, lungs)
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emic
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ability to see the situation from the clients's viewpoint (insider's perspective)
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etic
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look at the situation from an outsiders perspective
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Cross-cultural communication
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ability to successfully form, foster, and sustain relationships with members of a differ culture from one's own; therefore have knowledge of the client's values, perceptions, attitudes, manners, social structure, decision-making practices, and an understanding of how members of groups communicate (verbal, nonverbal)
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Social determinants of Health (SDH)
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The conditions in which people are born, grow, live, work, and age. shaped by the distribution of money, power, resources at global, national, and local levels
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experience of discrimination
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- Key factor in producing a health disparities and poor health outcomes - produces stressors that lead to health problems - limit versus right opportunities and resources - 50 to 68 % in healthcare
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Racial impact
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- Have negative effects on individuals, families, and communities access to healthcare - 20 to 30% do not receive any follow-up or referrals appointments or community services after discharge (black patients)
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Sympathetic adrenal Medulla (SAM) and Hypothalamus-pituitary adrenal cortex (HYPAC)
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where racism has impact on body's ability to handle stress. SAM-HYPAC becomes overwhelmed, leading to release of catecholamines (epinephrine); BP and HR are significantly raised causing strain on myocardium and left ventricular hypertrophy Kidneys responds to hypertension thru renin-angiotensin to homeostasis no longer maintain
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Self - location
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Knowledge of your own cultural, gender, class, and other social self identities
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Familism
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Emphasizes interdependence over independence, affiliation over confrontation, incorporation overcome competition; knowing that family is involved in patients care decisions not just the individual
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Diversity
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refers to the clients's uniqueness in the dimensions of race; ethnicity; national origin; socioeconomic background; age; gender; sexual orientation; philosophical and religious ideology; lifestyle; level of education; literacy; marital status; physical, emotional, and psychological ability; political ideology; size; and other characteristics used to compare or categorize people.
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Cultural diversity
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where white panethnic group is frequently viewed as the norm against which the differences in everyone else (ethnocentrism) are measured or compared.
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cultural self- assessment
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self-reflection on biases, cultural stereotypes, prejudice, discrimination self-location on cultural, gender, class, and other self-identities psychomotor skills
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Client Cultural Assessment
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Health History (subjective data) physical examination (objective data)
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Folk Healers
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Learn healing practices through an apprenticeship with someone experience in folk healing -- use herbal remedies, foods, and animated objects in a therapeutic manner
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Traditional or indigenous healers
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Divinely chosen and/or learn the art of healing by applying knowledge, skills, and practices based on experiences indigenous to their culture goal is to establish and restore balance and harmony in the body - mind - spirits through use of spiritual healing interventions
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National Center for cultural competence
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----Define a set of values and principles and demonstrations of behaviors, attitudes, policies, and structures that enable them to work effectively cross-cultural -- value diversity, conduct self assessments, manage the dynamics of differences, acquire and institutionalize cultural knowledge, adapt to diversity in the cultural competence of the community -- incorporate items by making policy, administrated practice, and service delivery and systematic involvement of consumers
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Health Resources and Services Administration
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Defines health disparities and population significant difference in the presence of disease, health outcomes, or access to healthcare
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Disabling hearing loss
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Loss of greater than 40 decibels in the better ear and adults in a loss of greater than 30 decibels the better ear in children -- very little or no hearing -- in children impedes speech and language development that requires special education -- in adults causes embarrassment, loneliness, social isolation, stigmatization, etc.
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Hard of hearing
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Communicate through spoken language and can benefit from hearing aids, captioning's, and assisted listening devices
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Etic perspective
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Embrace concepts about dead people's bodies that emphasizes their differences from the bodies of people in the hearing society, thereby placing unwanted, unwarranted, and unnecessary limitations on death people lives and capabilities
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Eugenics
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A science that tries to improve the human race by controlling which people become parents
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ASL
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American sign language has 500,000 people communicate in this matter.
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Language access services (las)
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Helps people who speaks another language other than English in the home (20%) and a 9% that is not proficient in English and
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Cause of deafness
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1. Measles, rubella, mumps, and meningitis (immunize your children) 2. Immunization of adolescents from rubella 3. Screening for syphilis 4. Improve prenatal and antenatal care 5. Avoid ototoxic drugs 6. Family history 7. Low birth weight, jaundice, asphyxia or meningitis 8. Loud noises
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