Chapter 15: Delivery & Nonverbal Communication – Flashcards

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The impact of a speaker's words is strongly influenced by her or his nonverbal communication
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True
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Good speech delivery should call attention to itself
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False
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Nonverbal communication is based on a person's use of voice and body, rather than on the use of words
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True
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One of the advantages of speaking from a manuscript is that it frees a speaker from the need to establish eye contact with the audience
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False
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A manuscript speech is written out word for word and read to an audience.
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True
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Trying to memorize a speech is a good way to ensure that you'll communicate with your audience with conversational directness and sincerity
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False
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An impromptu speech is delivered with little or no immediate preparation
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True
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Speaking impromptu and speaking extemporaneously are essential alike
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False
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No two people have exactly the same vocal characteristics
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True
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Pitch is the relative highness or lowness of the speaker's voice
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True
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A faster rate of speech is usually called for when a speaker is explaining complex information
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False
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Pauses usually work best in a speech when they are planned in advance
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True
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A well-timed pause is an effective way to give dramatic impact to a statement
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True
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If you say the "s" in Illinois or the "p" on pneumonia, you are making a mistake in articulation.
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False
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You can articulate a word sharply and still mispronounce it
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True
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Over the years linguist have concluded that no dialect is inherently better or worse than another dialect
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True
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When a speaker's body language is inconsistent with her or his words, listeners night believer the body language rather than the words
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True
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Research shows that personal appearance affects the audience's perception of the speaker
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True
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When you reach the end of your speech, you should maintain eye contact with the audience for a moment after you finish talking
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True
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In the United States, public speakers who establish strong eye contact are usually perceived as more credible than speaker's who have weak eye contact
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True
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The first step in rehearsing a speech is to practice in front of a mirror
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False
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The final step in practicing your speech delivery is to prepare your speaking outline
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False
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Good speech delivery A. Is accompanied by frequent gestures B. Requires that the speaker have a strong voice C. Sounds conversational even though it has been rehearsed D. Draws the attention of the audience away from the message E. Is best achieved by reading from a manuscript
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C. Sounds conversational even though it has been rehearsed
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Good speech delivery A. Has a conversational quality B. Does not call attention to itself C. Requires a strong voice D. All the above E. A and B only
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E. A and B only
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Communication based on a speaker's body and ovice, rather than on the use of words, is called A. Implicit communication B. Nonverbal communication C. Unintentional communication D. Instinctive communication E. Physical communication
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B. Nonverbal communication
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A speech that is fully prepared in advance but that is delivered from a brief set of notes or a speaking outline is called a(n) _______speech A. Extemporaneous B. Declaratory C. Impromptu D. Manuscript E. Vocalized
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A. Extemporaneous
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Which of the following is an advantage of extemporaneous delivery? ​A. It encourages a conversational quality in a speaker's delivery. ​B. It requires little or no preparation before the speech is given. ​C. It allows greater spontaneity than does speaking from a manuscript. ​D. all of the above ​E. A and C only
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E. A and C only
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The relative highness or lowness of sounds produced by the human voice is called ​A. rate. ​B. pitch. ​C. tone,. ​D. quality. ​E. volume.
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B. Pitch
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It is the ______ of your voice that reveals whether you are asking a question or making a statement, whether you are being sincere or sarcastic. ​A. spontaneity ​B. variety ​C. resonance ​D. inflection ​E. rate
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D. Inflection
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Changes in the pitch or tone of a speaker's voice are called ​A. phonemees. ​B. polytones. ​C. enunciations. ​D. inflections. ​E. accents.
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D. Inflections
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If you hoped to convey to your audience the excitement of steering a kayak through a river rapids, you should probably ​A. speak at a faster rate. ​B. use more vocalized pauses. ​C. break eye contact with your audience. ​D. gesture less frequently. ​E. avoid using dialect.
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A. Speak at a fast rate
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The best rate of speech depends on the ​A. vocal attributes of the speaker. ​B. mood the speaker is trying to create. ​C. composition of the audience. ​D. all of the above. ​E. A and B only
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D. All the above
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Changes in a speaker's rate, pitch, and volume are referred to as ​A. vocal direction. ​B. vocal credibility. ​C. vocal pronunciation. ​D. vocal contact. ​E. vocal variety.
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E. Vocal variety
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"Uh", "er", "um" and similar expressions in a public speech are referred to as ​A. vocal fillers. ​B. signposts. ​C. intonations. D. disfluencies ​E. inflections.
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​D. disfluencies
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Forming particular speech sounds crisply and distinctly is called ​A. verbalization. ​B. articulation. ​C. vocalized pausing. ​D. pronunciation. ​E. intonation.
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​B. articulation
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Saying "dunno" instead of "don't know" is an error in ​A. accent. ​B. articulation. ​C. vocalization. ​D. intonation. ​E. emphasis.
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​B. articulation
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Saying "pas-ghetti" instead of "spaghetti" is an error in ​A. articulation. ​B. description. ​C. intonation. ​D. pronunciation ​E. inflection.
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D. pronunciation
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Nonverbal communication includes a speaker's ​A. gestures. ​B. eye contact. ​C. rate of speech. ​D. all of the above ​E. A and B only
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D. All the above
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What is advised regarding the use of gestures in a speech? ​A. Gestures should be suited to the audience and occasion. ​B. Speakers should have a vast number of graceful gestures. ​C. Gestures should appear natural and spontaneous. ​D. all of the above ​E. A and C only
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​E. A and C only
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The study of bodily motion and gestures is part of a subject called ​A. cybernetics. ​B. kinetics. ​C. cryogenics. ​D. kinesics. ​E. cryonics.
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​D. kinesics
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Sandra is giving a presentation in her physics class and is worried about what she should do with her hands. Which of the following recommendations should she follow? ​A. Gesture toward the audience with an open palm during the introduction. ​B. Hold your hands tightly in front of you to prevent distracting gestures. ​C. Focus on communicating, and your gestures will usually take care of themselves. ​D. all of the above ​E. A and B only
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​C. Focus on communicating, and your gestures will usually take care of themselves.
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During her speech on malpractice insurance, the head of the local branch of the American Medical Association consistently avoided making eye contact with her audience. The audience was likely to perceive her as ​A. insincere. ​B. trustworthy. ​C. inexperienced. ​D. credible. ​E. inconsistent.​
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A. insincere.
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