chapter 11 Leadership Flashcards

question

Leadership occurs among people, involves the use of influence, and is used to attain goals.

answer

True

question

Influence means that the relationship among people is passive.

answer

False

question

The highest level in a hierarchy of manager capabilities refers to level 5 leadership.

answer

True

question

Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

answer

True

question

Values associated with interactive leadership include personal confidence, exclusion, and independence.

answer

False

question

Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently overlap.

answer

False

question

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

answer

False

question

Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical values, and empower others.

answer

True

question

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is called a servant leader.

answer

True

question

In a recent study, it was found that men were more capable of motivating others and listening than women.

answer

False

question

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

answer

False

question

Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities

answer

False

question

Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self- confidence.

answer

True

question

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

answer

False

question

Ohio State University researchers identified two major behaviors called consideration and initiating structure.

answer

True

question

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

answer

false

question

The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.

answer

False

question

Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.

answer

False

question

The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for production

answer

True

question

The country club management style (1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

answer

False

question

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.

answer

True

question

Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.

answer

True

question

The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.

answer

True

question

A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.

answer

False

question

A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.

answer

True

question

An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their normal performance refers to a transactional leader.

answer

False

question

The charismatic leader has the ability to motivate subordinates to transcend their expected performance.

answer

True

question

Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

answer

True

question

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

answer

True

question

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

answer

False

question

The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.

answer

False

question

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

answer

True

question

An active follower is characterized by a need for constant supervision.

answer

False

question

Power is the potential ability to influence the behavior and decisions of other people.

answer

True

question

The type of power that results from the leader's legitimate authority, based upon his or her position within the organization, is called coercive power.

answer

False

question

The effective follower exhibits neither critical, independent thinking nor active participation.

answer

False

question

Influence is the effect a person's actions have on the attitudes, values, beliefs, or behavior of others.

answer

True

question

Legitimate, reward, and expert powers are all forms of position power.

answer

False

question

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

answer

True

question

Two types of personal powers are expert and reward powers

answer

False

question

Rational persuasion is one interpersonal influence tactic available for leaders.

answer

True

question

Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.

answer

True

question

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

answer

False

question

_______is the ability to influence people toward the attainment of goals.

answer

Leadership

question

Leadership is reciprocal, according to your text. This means:

answer

it occurs among people.

question

______means being unpretentious and modest rather than arrogant and prideful.

answer

Humility

question

Which of the following refers to the highest level in a hierarchy of manager capabilities?

answer

Level 5 leadership

question

The leader who stimulates high standards and champions dedication to vision is a_______leader

answer

Level 4

question

A(n)_______leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

answer

servant

question

Which of the following is NOT a valid component of authentic leadership?

answer

Isolates self from others

question

All of the following are leadership qualities EXCEPT:

answer

Structured

question

Which of the following is NOT a manager quality?

answer

Personal power

question

The distinguishing personal characteristics of a leader are known as:

answer

traits

question

The early research on leadership traits was referred to as the:

answer

great man approach.

question

Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using?

answer

The trait approach

question

Which of the following characteristics of leaders have been studied?

answer

a. Personality traits b. Physical traits c. Social traits d. Work-related traits ****All OF THESE****

question

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

answer

Personality

question

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

answer

Intelligence and Ability

question

Researchers at the Ohio State University identified two major behaviors called:

answer

consideration and initiating structure.

question

Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals. These characteristics fit within which category?

answer

Work-related characteristics

question

Megan is a manager at Botell International. She is very trustful and extremely respectful of her subordinate's welfare. She can be described as:

answer

high in consideration.

question

Which of the following is consistent with initiating structure?

answer

Task oriented behavior

question

______are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.

answer

Strengths

question

The Michigan researchers used the term_____for leaders who established high performance goals and displayed supportive behavior toward subordinates.

answer

employee-centered leaders

question

The less effective leaders, in the University of Michigan studies, were called:

answer

job-centered leaders.

question

_____and_____proposed a two dimensional leadership theory called the Managerial Grid

answer

Blake; Mouton

question

The recommended management style from the leadership grid is ______

answer

9,9

question

Which of these, according to the leadership grid, is a 1,9 management style?

answer

Country Club Management

question

According to the Leadership Grid, which of the following occurs when efficiency in operations is the dominant orientation?

answer

Authority-Compliance

question

The Leadership Grid used the two leader behaviors which were called:

answer

concern for people and concern for production.

question

According to the leadership grid,______ means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment.

answer

impoverished management

question

The key assumption of Hersey and Blanchard's situational model is that subordinates vary in their:

answer

readiness level.

question

Hersey and Blanchard are responsible for which theory?

answer

Situational model of leadership

question

Two leadership styles used by Fiedler in his contingency theory were:

answer

relationship-oriented and task-oriented.

question

Fiedler used all of the following to describe how leaders fit the situation EXCEPT:

answer

personal power.

question

In situations of-_______, according to Fiedler, relationship-oriented leaders are more effective.

answer

moderate favorability

question

According to SPOTLIGHT ON SKILLS in Chapter 11, when delegating leaders do all of the following EXCEPT:

answer

work alone to accomplish important tasks.

question

A_______is a situational variable that makes a leadership style unnecessary or redundant.

answer

substitute

question

Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?

answer

Charismatic

question

Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more than would be normally expected. Which of the following terms best describes Marion?

answer

Charismatic leader

question

"A fire that ignites followers" is used to describe which leadership characteristic?

answer

Charisma

question

Charismatic leaders are often_____than transactional leaders.

answer

less predictable

question

Some of the key characteristics associated with charismatic leaders include:

answer

a. visionary skills. b. communication skills. c. motivation skills. ****all of these***

question

Andy's subordinates say that they love working for Andy because he inspires them to not only believe in the organization but to believe in their own potential as well. Based on this example, Andy can best be described as what type of leader?

answer

Transformational

question

The______leader is distinguished by his/her ability to bring about organizational change.

answer

transformational

question

Which type of leader clarifies the role and task requirements of subordinates?

answer

Transactional

question

Which of the following is a passive, independent, critical thinker?

answer

Alienated follower

question

Which of the following is a follower who participates actively in the organization but does not use critical thinking skills?

answer

Conformist

question

One of Ruby's few flaws is that she does not consider possibilities beyond what she is told, accepting her supervisor's ideas without thinking. She can best be described as what type of thinker?

answer

Uncritical

question

Which of these is the potential ability to influence the behavior of others?

answer

power

question

Which of the following is the power coming from a formal management position in the organization?

answer

Legitimate power

question

Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of:

answer

legitimate power.

question

Candice uses praise, pay increases and recognition as ways of influencing her subordinate's behaviors. All of these actions are highly valued by the work group. This is an example of:

answer

reward power.

question

________power is based in the ability of the leader to do such things as recommend promotions.

answer

Reward

question

Which of the following types of power is vested in the manager's ability to punish employees?

answer

Coercive

question

Beth, a middle manager at Heather's Handbags, uses threats and punishments as ways of influencing the behavior of his subordinates. Which of the following sources of power is Beth relying on?

answer

Coercive power

question

Which of the following types of power stems from a leader's special knowledge?

answer

a. Reward power b. Referent power c. Legitimate power d. Coercive power *****None of these*****

question

Referent power depends on the leader's:

answer

personal characteristics.

question

All of the following are essential parts of any definition of leadership EXCEPT:

answer

a. influence. b. people. c. goals. ***d. coercive power. coercive power.

question

Peter has the ability to convince others to work toward the attainment of goals. This ability is known as________

answer

leadership

question

Which of the following is the most frequently used and a highly effective influence tactic?

answer

Using rational persuasion

question

When leaders influence others through the exchange of benefits or favors, which influence tactic is being used?

answer

Rule of reciprocity

question

The six interpersonal influence tactics for leaders include all of the following EXCEPT:

answer

do not worry about people liking you.

question

All of the following are interpersonal influence tactics EXCEPT

answer

rely on the rule of demand.

question

The mandatory leadership-training seminar had just been concluded. All of the newly promoted managers at Marc's Music, Inc. had been asked to attend and participate in the two-day seminar, and Barry Bailey had been fascinated with what she had learned. She is now reviewing the material she covered. 1. Barry will develop strong skills in working with her people and also strong ability in accomplishing the task achieving the goals of Marc's Music. On the managerial grid, her style will be: 2. Barry recognizes that her power can come from five sources, including all of the following EXCEPT: 3. Barry learns of a recent study on gender differences in leadership behaviors. In which area of leadership do women score more highly than men? 4. To become a level 5 leader, Barry would have to hone which personal characteristic?

answer

1. 9,9 2. mechanistic power. 3. a. Motivating others b. Fostering communication c. Builds relationships d. Listening to others ***All of the above*** 4. Humility

question

The ability to influence people toward the attainment of goals is known as ____

answer

leadership

question

______leadership transcends self interest to serve others and the organization.

answer

servant

question

In______, the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

answer

interactive leadership

question

______are the distinguishing personal characteristics of a leader, such as intelligence, honesty, and appearance.

answer

Traits

question

________is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust.

answer

Consideration

question

_____is the extent to which the leader is task oriented and directs subordinates' work activities toward goal attainment.

answer

Initiating structure

question

________, according to the Leadership Grid, occurs when efficiency in operations is the dominant orientation.

answer

Authority-Compliance

question

A model of leadership that describes the relationship between leadership styles and specific organizational situations is called a(n)________approach.

answer

contingency approach

question

A contingency approach to leadership that links the leader's behavioral style with the task readiness of subordinates is called the_______

answer

situational theory

question

A(n)______for leadership makes the leadership style unnecessary or redundant.

answer

substitute

question

A situational variable that counteracts a leadership style is known as a(n)_____.

answer

neutralizer

question

_______clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, and try to be considerate to and meet the social needs of subordinates

answer

Transactional leaders

question

The_____has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice.

answer

charismatic leader

question

A(n)________leader is distinguished by a special ability to bring about innovation and change

answer

transformational

question

_______is the potential ability to influence the behavior of others

answer

Power

question

Power coming from a formal management position in an organization and the authority granted to it is called _____.

answer

legitimate power

question

Power that results from the authority to reward others is called______

answer

reward power

question

Power that stems from the authority to punish or recommend punishment is called________

answer

coercive power

question

Power resulting from a leader's special knowledge or skill regarding the tasks performed by followers is referred to as _____.

answer

expert power

question

Power that results from characteristics that command subordinates' identification, respect and admiration for and desire to emulate the leader is called_______

answer

referent power

question

List the two dimensions used in Blake and Mouton's Leadership Grid.

answer

concern for people and concern for production

question

List the two types of personal power.

answer

Expert power and referent power.

chapter 11 Leadership Flashcards

Unlock all answers in this set

Haven't found what you were looking for?

Search for samples, answers to your questions and flashcards