chapter 10 project management – Flashcards
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Project success or failure often is reliant upon the contributions of all of the following groups of stakeholders EXCEPT
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competitors
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Which metaphor best captures the role of a project manager?
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the conductor of the orchestra
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The outer ring in the network of relationships for project managers includes all of the following EXCEPT
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administrative support
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In terms of commonly traded organizational currencies, sharing personnel, undertaking unwanted tasks, and providing technical knowledge are examples of ______-related currencies.
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task
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Which of the following is used at Hewlett-Packard for building relationships with key players that will determine a project's success?
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MBWA
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When project managers recognize that if they want participants to exceed project expectations then they have to exceed others' expectations of a good project manager, they are leading by example through which of the following aspects?
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standards of preformance
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In most cases, if someone can manage a project well, then they are also a great leader.
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false
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A successful project manager must build a cooperative, mutually beneficial network generally governed by the law of reciprocity.
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true
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the first step to building a social network is identifying those on whom the project depends for success.
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true
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It is impractical for a subordinate to "manage" a superior.
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false
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Managing a project and leading a project are two different things. Project leadership is about coping with
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change
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Which of the following groups of stakeholders place constraints on project work such as requiring permits to be secured, that work is built to code, or that safety standards are met?
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government agencies
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A high-ranking manager who advocates the project and uses her or his influence to gain approval of the project is a project
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sponsor
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In terms of commonly traded organizational currencies, providing friendship, giving emotional backing, and listening to others' concerns and issues are examples of _______-related currencies.
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relationship
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Once you have established who the key players are that will determine success, then you initiate contact and begin to build a relationship with those players. Less effective managers
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Announce an open door policy and encourage others to see them when a problem or issue comes up.
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To provide greater clarity to business ethics, many companies and professional groups
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publish a code of conduct
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One advantage of creating a dedicated project team is that it reduces dependencies, especially within the organization.
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true
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Inspiration-related currencies derive from people's burning desire to make a difference and add meaning to their lives.
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true
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One important function of mapping dependencies and building a social network is to prevent project managers from being derailed because they were blindsided by someone whose position or power they had not anticipated.
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true
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Managing upward relationships involves project managers become skilled at the art of persuading superiors.
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true
