Chapter 10 mult choice – Flashcards

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question
Which of the following statements is true of information systems? A) Every business process should include at least one information system. B) Information systems include all business process activities. C) Information systems should be bought entirely off-the-shelf. D) Every information system has at least one application.
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D) Every information system has at least one application.
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Which of the following statements is true about the relationship between business processes and information systems? A) Information systems incorporate all business process activities, and hence should be developed before business processes. B) Developing information systems before business processes ensures that all activities are considered in the development process. C) The relationship between business processes and information systems is one-to-one. D) A business process need not relate to any information system, but an information system relates to at least one business process.
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D) A business process need not relate to any information system, but an information system relates to at least one business process.
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A ________ is a person who is well versed in an organization's strategy and focuses on ensuring that business processes and information systems meet the organization's competitive strategies. A) business administrator B) business application programmer C) business analyst D) business supervisor
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C) business analyst
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________ are IS professionals who understand both business and information technology. A) Systems analysts B) Database designers C) Development analysts D) Network administrators
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A) Systems analysts
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A ________ is a network of activities, repositories, roles, resources, and flows that interact to accomplish a business function. A) business analysis B) business stature C) business process D) business policy
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C) business process
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In a business process, ________ are defined as collections of related tasks that receive inputs and produce outputs. A) activities B) databases C) presentations D) resources
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A) activities
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In a business process, an inventory or a database is an example of a ________. A) botnet B) repository C) cookie D) decision tree
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B) repository
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In a business process, a role refers to ________. A) a physical repository B) a collection of data C) a collection of activities D) the movement of data
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C) a collection of activities
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In a business process, resources are ________. A) collections of procedures and activities B) collections of related tasks that receive inputs and produce outputs C) the total number of points of work that can be accomplished in each scrum period D) people or computer applications that are assigned to roles
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D) people or computer applications that are assigned to roles
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In business process management (BPM), an as-is model ________. A) represents the desired state of a business process B) represents the ideal state of a business process C) documents the existing business process D) contrasts the former and current states of a business process
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C) documents the existing business process
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In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________. A) assess the results of the changes B) obtain feedback about implementation C) look for improvement opportunities D) implement changes in the organization
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C) look for improvement opportunities
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Which of the following are the steps in the business process management (BPM) cycle? A) create components; model processes; implement processes; assess results B) model processes; create components; implement processes; assess results C) model processes; implement processes; assess results; create components D) implement processes; create components; model processes; assess results
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B) model processes; create components; implement processes; assess results
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Control Objectives for Information and related Technology (COBIT) is often used in the ________ stage of the business process management (BPM) cycle. A) assessment B) component creation C) process modeling D) implementation
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A) assessment
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________ set the stage for the requirements for any information systems and applications that need to be created or adapted. A) Business repositories B) Business policies C) Business process models D) Business reports
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C) Business process models
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Which of the following can be represented using the Business Process Modeling Notation? A) scatter plots B) Gantt charts C) as-is models D) PERT charts showing the critical path
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C) as-is models
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________ is a standard set of terms and graphical notations for documenting business processes. A) Business Process Modeling Notation B) Business Process Execution Language C) Component Object Model D) ISO 9000
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A) Business Process Modeling Notation
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Which of the following statements is true of the swim-lane layout used for modeling the business processes? A) All activities for a given role are repeated in all the swim lanes. B) It draws attention to the interactions among components of the diagram. C) It complicates the process diagrams. D) Each role in the business process has to share the swim lane with other roles.
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B) It draws attention to the interactions among components of the diagram.
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In a Business Process Modeling Notation (BPMN) diagram, a ________ symbol represents an activity. A) rectangle B) solid arrow C) dotted arrow D) diamond
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A) rectangle
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In a Business Process Modeling Notation (BPMN) diagram, ________ represent decisions and usually contain a question that is answered with yes or no. A) diamonds B) circles C) squares D) rectangles
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A) diamonds
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In a Business Process Modeling Notation (BPMN) diagram, dotted arrows depict the flow of ________ in the process. A) messages and data B) tasks and activities C) resources D) control
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A) messages and data
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In a Business Process Modeling Notation (BPMN) diagram, ________ depict the flow or sequence of activities in a process. A) solid arrows B) circles C) dotted arrows D) diamonds
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A) solid arrows
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In Business Process Modeling Notation (BPMN) diagrams, a square with a plus sign means that ________. A) an activity is considered to be a subprocess of a process B) a question can be answered with no C) it is the end of the process D) a question can be answered with yes
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A) an activity is considered to be a subprocess of a process
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The traditional process for developing information systems is ________. A) the V-model B) rapid application development cycle C) the spiral approach D) the systems development life cycle
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D) the systems development life cycle
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The first phase of the systems development life cycle (SDLC) is ________. A) determining the requirements B) defining the system C) implementing the system D) maintaining the system
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B) defining the system
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The final phase of the systems development life cycle (SDLC) is ________. A) maintaining the system B) determining the requirements C) designing system components D) implementing the system
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A) maintaining the system
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The project plan which results from defining the system is the input to ________, which is the second phase of the SDLC. A) system design B) requirements analysis C) system implementation D) system maintenance
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B) requirements analysis
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The first step in the system definition phase of the systems development life cycle (SDLC) is to ________. A) determine the goals and scope B) plan the project C) conduct a feasibility study D) form the project team
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A) determine the goals and scope
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Once the project's goals and scope have been defined, the next immediate step in the system definition phase of the SDLC is to ________. A) plan the project B) form a project team C) determine system requirements D) assess feasibility
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D) assess feasibility
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Which of the following are the four dimensions of feasibility? A) schedule, process, technical, and competitive feasibility B) operational, strategic, technical, and tactical feasibility C) cost, schedule, technical, and organizational feasibility D) planning, process, technical, and schedule feasibility
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C) cost, schedule, technical, and organizational feasibility
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Organizational feasibility assesses ________. A) the organization's budget and schedule requirements B) whether the new system fits within the organization's customs or legal requirements C) the competitor's business process model D) whether the organization has the technical infrastructure to implement the new system
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B) whether the new system fits within the organization's customs or legal requirements
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If a defined project is determined to be feasible in the SDLC, the next immediate step is to ________. A) create and test components B) maintain the system C) assess process results D) form the project team
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D) form the project team
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During the requirements definition stage of developing an information system, the project team will consist mostly of ________. A) business and systems analysts B) testers and business users C) programmers and testers D) database designers and administrators
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A) business and systems analysts
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In the system definition phase of the SDLC, the first major task for an assembled project team is to ________. A) assess the project's feasibility B) plan the project C) design system components D) define system goals and scope
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B) plan the project
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Which of the following phases of the SDLC include identifying what is to be produced, how frequently, and how fast it is to be produced? A) system implementation B) system definition C) requirements analysis D) component design
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C) requirements analysis
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The ________ phase of the SDLC involves determining hardware and program specifications, designing the database and procedures, and creating job definitions. A) component design B) system definition C) system implementation D) requirements analysis
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A) component design
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Tasks in the ________ phase of the SDLC include building and testing system components and converting users to the new system. A) system maintenance B) system definition C) component design D) system implementation
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D) system implementation
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A(n) ________ is a formal description of a system's response to use and misuse scenarios. A) system conversion B) activity log C) work-breakdown structure D) test plan
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D) test plan
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During the system implementation phase of the SDLC, once a system has passed testing, the organization installs the new system. Which of the following terms is used to refer to this activity? A) beta testing B) system control C) system conversion D) agile development
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C) system conversion
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In the system implementation phase of the SDLC, with ________ installation, the organization implements the entire new system/business processes on a limited portion of the business. A) phased B) parallel C) plunge D) pilot
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D) pilot
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In the system implementation phase of the SDLC, with ________ installation, the new system runs alongside the old one until it has been tested and is fully operational. A) parallel B) plunge C) pilot D) phased
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A) parallel
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In the context of system implementation phase of the SDLC, a ________ installation is the riskiest because the old system is shut down and the new system is introduced. A) pilot B) plunge C) phased D) parallel
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B) plunge
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In the system implementation phase of the SDLC, with the ________ installation, the organization installs the next piece of the system only after the previous piece works. A) plunge B) parallel C) phased D) pilot
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C) phased
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Fixing a system so that it works correctly, or adapting it to changes in requirements, occurs during the ________ phase of the SDLC. A) requirements analysis B) component design C) maintenance D) implementation
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C) maintenance
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In systems development, documents, designs, prototypes, data models, database designs, and working data entry screens are examples of ________. A) components B) deliverables C) resources D) reports
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B) deliverables
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Project teams create a ________, which is a hierarchy of the tasks required to complete a project. A) control chart B) scatter plot C) critical path D) work breakdown structure
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D) work breakdown structure
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A ________ shows the tasks, dates, and dependencies for the tasks of a project. A) scatter plot B) Pareto chart C) control chart D) Gantt chart
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D) Gantt chart
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A ________ is a sequence of activities that determine the earliest date by which a project can be completed. A) critical path B) Pareto chart C) scatter plot D) Venn diagram
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A) critical path
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A ________ involves balancing three critical factors: requirements, cost, and time. A) trade-off B) critical path C) WBS D) test plan
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A) trade-off
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According to Brooks' Law, adding more people to a late project will ________. A) reduce the need for coordination B) create diseconomies of scale C) speed up the project D) guarantee efficiencies
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B) create diseconomies of scale
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The situation where addition of resources creates inefficiencies is known as ________. A) break-even B) marginal returns C) marginal utility D) diseconomies of scale
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D) diseconomies of scale
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The final work breakdown structure (WBS) plan shows planned tasks, dependencies, durations, and resource assignments. It is denoted as ________ WBS. A) test B) standard C) baseline D) benchmark
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C) baseline
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The term ________ refers to a set of management policies, practices, and tools that developers use to maintain control over the SDLC project's resources. A) swim-lane layout B) trade-off C) transmission control protocol D) configuration control
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D) configuration control
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The SDLC process follows a linear sequence from requirements to design to implementation. Therefore, the SDLC process is also known as the ________. A) agile development method B) waterfall method C) scrum process D) swim-lane method
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B) waterfall method
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Rapid application development, the unified process, extreme programming, and scrum have led to ________. A) the waterfall method B) agile development C) SDLC D) the swim-lane method
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B) agile development
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Which of the following is true of paired programming? A) two team members write the same program by coordinating from different locations B) two programs are run simultaneously on one device C) two team members share the same computer to write a computer program together D) two processors are required to run one program
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C) two team members share the same computer to write a computer program together
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According to the scrum process, once the tasks are known for a given set of requirements, the next step is to assign each task a difficulty score, called ________. A) scrums B) tallies C) points D) grades
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C) points
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The total number of points of work a team can accomplish in each scrum period is called ________. A) speed B) degree C) score D) velocity
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D) velocity
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