Chapter 10 Medical Office Management and Safety – Flashcards
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Epidemic
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disease affects numerous people within a specific geographical area
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Ergonomics
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The study of human physical characteristics and their environment to minimize the risk for injury through the use of appropriate adaptive equipment.
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Expected Threshold
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A numerical goal
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Incident reports
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A form used by a n organization to document an unusual occurrence to a patient, visitor, or employee
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Job Description
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Informs employees about the essential job duties and expectations for a given position.
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Mission Statement
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A statement describing the goals of the medical office and those it serves.
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Organizational Chart
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A flow sheet depicting the members of a team in a structured or hierarchical manner.
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Pandemic
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Disease affects numerous people in many areas of the world at the same time.
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Policy
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A statement that reflects the organizations rules on a given topic.
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Procedure
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Series of steps required to perform a given tasks
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Quality Improvement
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Plan that allows an organization to scientifically measure the quality of its product and service
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Task Force
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Group of employees that works together to solve a given problem.
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