question

self directed teams may mean having no supervision on the factory floor

answer

true

question

the goal of a human resource strategy is to manage labor and design jobs so people are effectively and efficiently utilized

answer

true

question

equitable pay alone cannot achieve a reasonable quality of work life in an organization

answer

true

question

mutual trust means that both management and employee strive to meet common objectives

answer

false

question

technology location and layout decision are all possible constraints on the human resource strategy

answer

true

question

labor planning determines employment stability

answer

true

question

the two extremes of employment stability policy are follow demand exactly and keep demand constant

answer

false

question

maintaining a stable workforce generally results in the firm paying higher wages than a firm that follows demand

answer

false

question

flextime is a system that allows employees, within limits, to determine their own work schedules

answer

true

question

labor specialization includes the development of specialized tools to reduce labor costs

answer

false

question

an enlarged job has more responsibility than the same job enriched

answer

false

question

job rotation is an example of job enlargement

answer

true

question

frederick w. taylor is credited with introducing psychology into the workplace

answer

false

question

psychological factors have little relevance in the design of assembly line jobs since they involve physical products and production technology

answer

false

question

self directed teams tend to be successful in work environments where there is little employee empowerment

answer

fasle

question

the hawthorne studies, which showed that there is a dynamic social system in the workplace, took place in the 1960s

answer

false

question

hackman and oldham's five desirable characteristics of job design include job significance and autonomy

answer

true

question

job expansion can lead to increased labor cost because of the extra workers hired in the expansion

answer

false

question

profit sharing is a motivation and incentive system where executives receive stock options

answer

false

question

the physical environment in which employees work may affect the quality of work life, but it does not affect their performance and safety

answer

false

question

ergonomics is a branch of economics that deals with costs of scheduling workers

answer

false

question

an operations chart or right hand/left hand chart, points out wasted motion and idle time

answer

true

question

kanbans and anions are both elements of the visual workplace, because they are visual signals replace printouts and paperwork

answer

true

question

visual workplace is a term coined by hawthorne and refers to the need for proper lighting at employee workstations

answer

false

question

because various employment laws now require it, equal pay for equal work is no longer an ethical concern in the work environment

answer

false

question

working around asbestos raised ethical concerns before its inherent dangers became known

answer

false

question

the purpose of labor standards is to accurately define the skills required to complete a job

answer

false

question

workers in which of the following countries probably experience the least amount of job expansion on average

answer

United States

question

Which of the following best describes mutual commitment in an organization?

answer

both management and the employees are committed to the same objective

question

Mutual trust is

answer

reflected in reasonable, documented employment policies, honestly and equitably implemented

question

The objective of a human resource strategy is to

answer

manager labor and design jobs so people are effectively and efficiently utilized

question

the two most basic policies associated with employment stability are

answer

follow demand exactly and hold employment constant

question

four of the components of job design are

answer

job specialization, job expansion, psychological components and self directed teams

question

job rotation is an example of

answer

job enlargement

question

the behavioral approach to job design that involves giving the worker a larger portion of the total task is

answer

job enlargement

question

when a worker has a say in the work methods that he wishes to utilize, his/her job is characterized by

answer

autonomy

question

which of the following terms implies an increase in responsibility and control

answer

job enrichment

question

which of the following statements describes job rotation

answer

the operator is allowed to move, for example, from one type of CNC machine to the other

question

the difference between job enrichment and job enlargement is that

answer

enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion

question

a job characterized by _____ allows a worker to use his / her dexterity, physical strength and skills to do his/her work

answer

skill variety

question

when a worker obtains clear and timely information about his/her performance, his her job is characterized by

answer

feedback

question

management and labor share the labor cost reductions in which of these compensation schemes

answer

scanlon plan

question

which of the following statements regarding incentive systems is false?

answer

the scanlon plan is based on team productivity

question

ergonomics is not concerned with

answer

adequate compensation schemes

question

one of the elements of ergonomics is

answer

designing tools and machines that facilitate human work

question

which of the following is not an analytical target of methods analysis?

answer

movement of capital

question

methods analysis focuses on

answer

issues such as the movement of individuals or materials

question

which of the following is used by methods analysis in analyzing body movement at the

answer

operations chart

question

"Designed to show economy of motion by pointing out waste motion and idle time" describes

answer

an operations chart

question

in a large aerospace company, it has been discovered that some insulators have been damaged. A methods specialist is sent out to follow the insulators through the production and storage processes and to try to find out where in the process they are damaged. the specialist should use

answer

flow diagrams

question

methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

answer

flow diagram

question

Flow diagrams are used to analyze

answer

movement of people and materials

question

activity charts help analyze

answer

utilization of an operator and machine

question

"schematic used to investigate movement of people or material" describes a

answer

flow diagram

question

shadow boards and foot printing are elements of

answer

the visual workplace

question

which of the following is an ergonomics issue with ethical implications

answer

a noisy workplace

question

labor standards are defined as

answer

amount of time required to perform a job or part of a job

question

workers in which of the following countries probably experience the least amount of job expansion on average

answer

United States

question

hackman and oldham's five desirable characteristics of job design include job significance and autonomy

answer

true

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