Chapter 1 Quiz: Management Information Systems

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Digital Systems use _____&______ to process information/ data
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Zero’s & Ones
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The purpose of information systems =
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1. Gather correct information efficiently 2. Store information 3. Use information 4. Make sound decisions 5. Solve problems
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Problem =
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any undesirable situation
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Decision =
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arises when more than one solution to problem exists
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Data=
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Raw material in production of information, Example: you made $200 then got a return of $150, and this data tells you if you are making your quota/ a given or fact
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Information =
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facts or conclusions that have meaning within context -Composed of data that has been manipulated
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Data Manipulation
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processing data to create information or data
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Data is useful when it is
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a. Relevant b. Complete
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System
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an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner. Example: soccer team, your car
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Subsystem
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– component of a larger system -Has sub-goal that contributes to main goal and can receive input from and transfer output to other subsystems
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Open System
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FIDM is in different locations / interfaces and interacts with other systems
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Closed System
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the opposite / stands alone
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Information System
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all components that work together to process data and produce information
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Information Map
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description of data and information flow within an organization -Shows a network of information subsystems that exchange information with each other and with the outside world
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Information technology
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-Technologies that facilitate construction and maintenance of information systems
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Systems thinking
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considering an organization in terms of subsystems -Powerful management approach that creates a framework for problem solving and decision-making -Helps keep managers focused on overall goals
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Database
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collection of electronic records
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Components of an Information System
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a. Data b. Hardware c. Software d. Telecommunications e. People f. Procedures
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Computer-based information system
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includes one or more computers at its center -Computers collect, store, and process data into information
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The 4 Stages of Processing
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a. Input = gather the data & raw material b. Processing = data is processed into output c. Output d. Storage = it solves problems and makes decisions
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Telecommunications
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Transmission of data from one point to another point
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Management Information Systems (MISs)
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support management activities including: -Planning, -controlling, and -making decisions
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Transaction Processing Systems
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used by banks
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Supply Chain Management Systems
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used to manage supply chains a. Supply Chains = the number of activities which are involved in production of goods and services
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Customer Relationship Management Systems
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improves customer relationships with business
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Business Intelligence Systems
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-help organization compete -Often contain statistical models -Access data warehouses
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Data warehouse
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large database that usually stores transactional records
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Geographic Information Systems
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help us map locations, Example: drones
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Functional business area
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Part of a larger enterprise system •services within a company that support main business including: -accounting, -finance, -marketing, -human resources,
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Accounting
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department info system, records business transactions
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Finance
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Facilitate financial planning and business transactions •Tasks include organizing budgets, managing cash flow, analyzing investments, and making decisions
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Marketing
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purpose is to pinpoint likely customers and promote products -Analyze demand for products in regions and demographic groups -Identify trends in demand for products/services -Determine how advertising campaigns affect profit
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Human Resources
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-Record-keeping -Employee evaluation -Employee benefits
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E-commerce
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buying and selling goods and services through Internet
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System Analyst
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-Starts career as programmer or programmer/analyst -Researches, plans, and recommends software and systems choices -Responsible for developing cost analyses, design considerations, implementation timelines, and feasibility studies -Requires communication and presentation skills
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Database Administrator
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• is responsible for databases and data warehouses -Develops and acquires database applications -Must adhere to federal, state, and corporate regulations to protect privacy of customers and employees -Responsible for securing the database
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Network Administrator
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-acquires, implements, manages, maintains, and troubleshoots networks -Implements security including •Firewalls, and •Access codes
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System Administrator
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like network, but maintains software, •manages an organization’s computer operating systems -Must ensure that operating systems work together, support business requirements, and function properly -Responsible for backup and recovery, adding and deleting user accounts, and performing system upgrades
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Mobile Applications Developer
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-Technical expertise: software development tools for mobile devices and programming languages -Ability to determine users’ needs for Communication and system design skills.
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Webmaster
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creating & maintaining website, •creates and maintains Web site -Must be familiar with Web transaction software, payment-processing software, security software -Manages both the intranet and extranet
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Chief Security Officer
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maintain security of network, •Also called chief information security officer (CISO) -supervises security of information system -Position exists due to threat to information security -Usually reports to chief information officer (CIO)
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Chief Information Officer & Chief Technology Officer
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highest level of system administration, •responsible for all aspects of information system -Often a corporate vice president -Must have technical understanding of information technologies as well as business knowledge
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Chief Technology Officer (CTO)
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has similar duties as CIO

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