Chapter 1 Quiz: Management Information Systems – Flashcards
Unlock all answers in this set
Unlock answersquestion
Digital Systems use _____&______ to process information/ data
answer
Zero's & Ones
question
The purpose of information systems =
answer
1. Gather correct information efficiently 2. Store information 3. Use information 4. Make sound decisions 5. Solve problems
question
Problem =
answer
any undesirable situation
question
Decision =
answer
arises when more than one solution to problem exists
question
Data=
answer
Raw material in production of information, Example: you made $200 then got a return of $150, and this data tells you if you are making your quota/ a given or fact
question
Information =
answer
facts or conclusions that have meaning within context -Composed of data that has been manipulated
question
Data Manipulation
answer
processing data to create information or data
question
Data is useful when it is
answer
a. Relevant b. Complete
question
System
answer
an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner. Example: soccer team, your car
question
Subsystem
answer
- component of a larger system -Has sub-goal that contributes to main goal and can receive input from and transfer output to other subsystems
question
Open System
answer
FIDM is in different locations / interfaces and interacts with other systems
question
Closed System
answer
the opposite / stands alone
question
Information System
answer
all components that work together to process data and produce information
question
Information Map
answer
description of data and information flow within an organization -Shows a network of information subsystems that exchange information with each other and with the outside world
question
Information technology
answer
-Technologies that facilitate construction and maintenance of information systems
question
Systems thinking
answer
considering an organization in terms of subsystems -Powerful management approach that creates a framework for problem solving and decision-making -Helps keep managers focused on overall goals
question
Database
answer
collection of electronic records
question
Components of an Information System
answer
a. Data b. Hardware c. Software d. Telecommunications e. People f. Procedures
question
Computer-based information system
answer
includes one or more computers at its center -Computers collect, store, and process data into information
question
The 4 Stages of Processing
answer
a. Input = gather the data & raw material b. Processing = data is processed into output c. Output d. Storage = it solves problems and makes decisions
question
Telecommunications
answer
Transmission of data from one point to another point
question
Management Information Systems (MISs)
answer
support management activities including: -Planning, -controlling, and -making decisions
question
Transaction Processing Systems
answer
used by banks
question
Supply Chain Management Systems
answer
used to manage supply chains a. Supply Chains = the number of activities which are involved in production of goods and services
question
Customer Relationship Management Systems
answer
improves customer relationships with business
question
Business Intelligence Systems
answer
-help organization compete -Often contain statistical models -Access data warehouses
question
Data warehouse
answer
large database that usually stores transactional records
question
Geographic Information Systems
answer
help us map locations, Example: drones
question
Functional business area
answer
Part of a larger enterprise system •services within a company that support main business including: -accounting, -finance, -marketing, -human resources,
question
Accounting
answer
department info system, records business transactions
question
Finance
answer
Facilitate financial planning and business transactions •Tasks include organizing budgets, managing cash flow, analyzing investments, and making decisions
question
Marketing
answer
purpose is to pinpoint likely customers and promote products -Analyze demand for products in regions and demographic groups -Identify trends in demand for products/services -Determine how advertising campaigns affect profit
question
Human Resources
answer
-Record-keeping -Employee evaluation -Employee benefits
question
E-commerce
answer
buying and selling goods and services through Internet
question
System Analyst
answer
-Starts career as programmer or programmer/analyst -Researches, plans, and recommends software and systems choices -Responsible for developing cost analyses, design considerations, implementation timelines, and feasibility studies -Requires communication and presentation skills
question
Database Administrator
answer
• is responsible for databases and data warehouses -Develops and acquires database applications -Must adhere to federal, state, and corporate regulations to protect privacy of customers and employees -Responsible for securing the database
question
Network Administrator
answer
-acquires, implements, manages, maintains, and troubleshoots networks -Implements security including •Firewalls, and •Access codes
question
System Administrator
answer
like network, but maintains software, •manages an organization's computer operating systems -Must ensure that operating systems work together, support business requirements, and function properly -Responsible for backup and recovery, adding and deleting user accounts, and performing system upgrades
question
Mobile Applications Developer
answer
-Technical expertise: software development tools for mobile devices and programming languages -Ability to determine users' needs for Communication and system design skills.
question
Webmaster
answer
creating & maintaining website, •creates and maintains Web site -Must be familiar with Web transaction software, payment-processing software, security software -Manages both the intranet and extranet
question
Chief Security Officer
answer
maintain security of network, •Also called chief information security officer (CISO) -supervises security of information system -Position exists due to threat to information security -Usually reports to chief information officer (CIO)
question
Chief Information Officer & Chief Technology Officer
answer
highest level of system administration, •responsible for all aspects of information system -Often a corporate vice president -Must have technical understanding of information technologies as well as business knowledge
question
Chief Technology Officer (CTO)
answer
has similar duties as CIO
