Chaper 5- Operations Management
Unlock all answers in this set
Unlock answersquestion
soft technology
answer
Database systems, artificial intelligence programs, and voice-recognition software are examples of______________
question
consist of two or more computer controlled machines or robots linked by automated handling devices such as transfer machines, conveyors and transport systems.
answer
Flexible manufacturing systems (FMS's)
question
involves computer control of a manufacturing process, such as determining tool movements and cutting speeds.
answer
Computer-aided manufacturing (CAM) Systems
question
Computer aided design/ computer aided engineering (CAD/CAE) systems.
answer
Which of the following enables engineers to design, analyze, test, simulate, and manufacture products before they physically exist?
question
When homogeneous parts are manufactured.
answer
Computer aided manufacturing has advantages over conventional manufacturing approaches under many conditions. Which of the following is not a condition?
question
decrease engineering costs by up to 30 percent
answer
According to National Research Council, companies with computer integrated manufacturing system experience have been able to
question
Customer ordering and production scheduling are its real time transaction processing systems.
answer
Which of the following statements is TRUE about enterprise planning (ERP) systems?
question
Supply chain inventory management
answer
Which of the following would NOT be included in a typical customer relationship management CRM system?
question
by providing real time transaction processing
answer
Customer relationship management helps firms gain competitive advantage by all of the following except:
question
Faster exchange of handwritten charts between physicians and nurses
answer
Information technology has significantly affected health care. Which of the following is NOT an outcome?
question
Recommending a new supplier
answer
Which of the following is NOT an activity handled by a return facilitator?
question
Business to customer (B2C)
answer
Apple computer would best be described as what type of company?
question
Business to business (B2B)
answer
General electric would be best described as what type of company?
question
Being an internet enabler
answer
Which of the following activities is NOT a part of a return facilitators activities?
question
Monitors the quality levels of products
answer
Which of the following is NOT a major characteristic of a customer relationship management (CRM) system?
question
Government to Customer (G2C)
answer
Filing individual federal tax returns would best be described as what type of value chain?
question
low incremental cost
answer
High scalability is most related to
question
high scalability
answer
Infinite scalability is most related to
