chap 11 management

question

leadership
answer

as defined here is the ability to influence people toward the attainment of goals
question

humility
answer

means being unpretentious and modest rather than arrogant and prideful
question

servant leader
answer

transcends self-interest to serve others, the organization, and society
question

authentic leadership
answer

which refers to individuals who know and understand themselves, who espouse and act consistent with higher-order ethical values, and who empower and inspire others with their openness and authenticity.
question

interactive leadership
answer

means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority
question

traits
answer

are the distinguishing personal characteristics of a leader, such as intelligence, honesty, self-confidence, and even appearance
question

strengths
answer

are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction
question

Consideration
answer

falls in the category of people-oriented behavior and is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust
question

Initiating structure
answer

is the degree of task behavior; that is, the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment
question

country club management
answer

thoughtful attention to the needs of people for satisfying relationships leads to a comfortable, friendly organization atmosphere
question

team management
answer

work accomplishment is from committed people; interdependence through a common stake in organization purpose leads to relationships of trust and respect
question

middle of the road management
answer

adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level
question

impoverished management
answer

exertion of minimum effort to get required work done is appropriate to sustain organization membership
question

authority compliance
answer

efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree
question

Leadership Grid
answer

is a two-dimensional leadership model that measures the leader’s concern for people and concern for production to categorize the leader in one of five different leadership styles.
question

contingency approaches
answer

is a model of leadership that describes the relationship between leadership styles and specific situations
question

situational model
answer

which links the leader’s behavioral style with the readiness level of followers.
question

a task-oriented leader style
answer

fits a low-readiness follower, and a relationship leader style fits a higher-readiness follower.
question

the suitability of a leader’s style
answer

is determined by whether the situation is considered favorable or unfavorable to the leader.
question

substitute for leadership
answer

is a situational variable that makes a leadership style redundant or unnecessary.
question

neutralizer
answer

is a situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors.
question

vision
answer

is an attractive, ideal future that is credible yet not readily attainable
question

Transformational leaders
answer

are distinguished by their special ability to bring about innovation and change by creating an inspiring vision, shaping values, building relationships, and providing meaning for followers.
question

Transactional leaders
answer

clarifies subordinates’ roles and task requirements, initiates structure, provides rewards, and displays consideration for followers.
question

charismatic leader
answer

is a leader who has the ability to inspire and motivate people to transcend their expected performance, even to the point of personal sacrifice.
question

The conformist
answer

is a follower who participates actively in the organization but does not use critical thinking skills.
question

pragmatic survivor
answer

has qualities of all four extremes—depending on which style fits with the prevalent situation.
question

passive follower
answer

exhibits neither critical, independent thinking nor active participation.
question

effective follower
answer

is both a critical, independent thinker and active in the organization
question

pragmatic survivor
answer

A follower who has qualities of all four follower styles, depending on which fits the prevalent situation, is called a
question

effective follower
answer

is a critical, independent thinker who actively participates in the organization.
question

Uncritical thinking
answer

means failing to consider the possibilities beyond what one is told, accepting others’ ideas without thinking.
question

Critical thinking
answer

means thinking independently and being mindful of the effect of one’s behavior on achieving goals.
question

alienated follower
answer

is a person who is an independent, critical thinker but is passive in the organization.
question

power
answer

is the potential ability to influence the behavior of others.
question

influence
answer

is the effect that a person’s actions have on the attitudes, values, beliefs, or behavior of others
question

legitimate power
answer

Power coming from a formal management position in an organization and the authority granted to it is called
question

reward power
answer

stems from the authority to bestow rewards on other people
question

coercive power
answer

It refers to the authority to punish or recommend punishment.
question

expert power
answer

Power resulting from a person’s special knowledge or skill regarding the tasks being performed is referred to as
question

Referent power
answer

comes from an individual’s personal characteristics that command others’ identification, respect, and admiration so they wish to emulate that individual

Get instant access to
all materials

Become a Member